Office manager
Resume:
Eman Sobhy Abdel Wahab
Mokattam, Youssef Al Seba’ea St., Building No. 9484
Mokattam, Cairo
Cairo – Cell: +002***********
E-Mail: ****.*****@*****.***
Objective
Seeking a job professional and dynamic organization that encourages independent where my work experience will have valuable application and utilization of my opportunity for advancement.
Personal Information
Date of Birth: May 02, 1978
Place of Birth: Egypt
Gender: Female
Nationality: Egyptian
Marital Status: Married
Education
BA in Spanish Language and Literature School of Arts Cairo University 1999 TRAINING AND DEVELOPMENT
Course Title Focus Provider
Spanish Language Spanish Language Cervantes Institute in Cairo
English language Conversation and
Composition
The American
University in Cairo
Mini Certificate in Business
Administration
Business Administration
The American
University in Cairo
Diploma English Language &
preparation for TOEFL
World English
Institute
English Conversation English Language NOT Course center Page 2 of 6
EMPLOYMENT HISTORY
Employer: Nilcon Engineering and Construction)
From February 2017 up to date
Job Title: Office manager
Duties:
Handle the office day to day management and following up with the high management.
Responsible for the company decoration and maintenance
Filling the foreign and local correspondence.
Responsible for the file system of our projects
Proceed our purchase order for our suppliers and following up
Handle the trips ( Visa Issuing – fight ticket- hotel reservation )
Responsible to process inquires by phone, fax and e-mails.
Updating the status of sales order in the database or computer.
Coordinating and responding to all requests of internal meeting.
Preparing the department tender and offers including:
Studying tenders and sending enquires to our suppliers if we face any technical problem.
Ensure all tender terms and conditions are fulfilled before submitting the offer.
Coordinate with the accounting department to ensure necessary bank guarantees are opened on time.
Preparing the technical and the financial offer.
Ensure all brochures for products.
Preparing all company documents needed in the tender.
Send and receive all mails
Handling any delegated tasks upon management request. Page 3 of 6
Employer: Delta Medical (March 2012- Up 2016)
Job Title: Office manager
Duties:
Handle the office day to day management and following up with the high management.
Filling the foreign and local correspondence.
Handle the trips for the department head ( Visa Issuing – fight ticket- hotel reservation )
Responsible to process inquires by phone, fax and e-mails.
Communicating with regional sales team for status of order and position of sales.
Responsible for accurate and timely issue of quotations and invoices. To our customers as required.
Updating the status of sales order in the database or computer.
Daily updating the orders that are delivered in the computer.
Updating the sales orders that are pending or not delivered.
Updating the collection receipts.
Issuing and follow up the supply order to our foreigner agent
Proceed a report of the department tenders and offers
Coordinating and responding to all requests of internal meeting.
Preparing the department tender and offers including:
Studying tenders and sending enquires to our suppliers if we face any technical problem.
Ensure all tender terms and conditions are fulfilled before submitting the offer.
Coordinate with the accounting department to ensure necessary bank guarantees are opened on time.
Coordinate with the maintenance department staff if they would participate in the tender.
Preparing the technical and the financial offer.
Ensure all brochures for products.
Preparing all company documents needed in the tender.
Sending our offers whether by fax or E-mail
Send and receive all mails related to the department.
Writing a daily route report of the department.
Handling all calls of the department and solving problems if needed.
Handling any delegated tasks upon management request. Page 4 of 6
Employer: Cleopatra Travel (2008 -2011)
Job Title: Office Manager
Duties
monitoring clerical, administrative and secretarial responsibilities and tasks among office staff
allocation of resources to enable task performance
coordinate office staff activities to ensure maximum efficiency
evaluate and manage staff performance
handle customer inquiries and complaints
manage internal staff relations
Holding meetings with senior management to review performance.
Liaising with other administrative teams.
Updating the hotels rates seasonally.
Charged for receiving mails and distribute them for departments.
Delegated to respond mails forwarded to president but in limits.
Prepare and maintain Presidents expense report
Meet and greet clients and visitors.
Maintain hard copy and electronic filing system.
To follow up daily with employees the completion of guests’ files to avoid any drop occurred to its reservations.
To arrange for flights and hotel accommodations of top management board to attend the tourism conferences.
Setup accommodation and entertainment arrangements for company visitors
Other duties as assigned.
Employer: International Co. for manufacturing boilers & steel Fabrication 2001-2008
Job Title: Office Manager
Duties
Ensuring that there is adequate supply of stationery and equipment.
Updating health safety policies and ensuring that they are being adhered to.
Handling customer complaints and inquiries.
Resolve disputes in the office.
manage facilities including vehicles and equipment
ensure office meets health and safety requirements
schedule events and projects
liaise with administrative, technical and management staff, facilities contractors and building managers
provide secretarial services, such as note taking, for committees
To carry out research of propriety database companies and compile set of optimum price quotes for materials on procurement queue Page 5 of 6
To assist in proposal making process.
Prepare and maintain Presidents expense report.
Prepare correspondence, reports, and materials for publications and presentations.
Setup and coordinate meetings and conferences.
Create, transcribe, and distribute meeting agendas and minutes
Handle company’s in-house and out-of-house seminars, conferences.
Arrange for flights and hotel accommodations of staff-on-duties And/or visiting delegations and/or high profile guests.
Setup accommodation and entertainment arrangements for company visitors
Maintain hard copy and electronic filing system.
Other duties as assigned.
Employer: Xerox
2000 – 2001
Job Title: Executive Secretary
Duties
To manage document cycle
To place sales calls
To carry out routine office duties (e.g. handling faxes, e-mail and regular mail correspondences, handling petty cash, et)
Employer Minerva Travel and Tourism
1999 – 2000
Job Title Tour Operator
Duties
To manage guest files
To compile a set of optimum hotel quotes for accommodation and associated services
To manage hotel reservations
To carry out internet-based research on and promote Spanish-speaking market both existing and potential
Business Skills
- Communication skills - Decision making skills.
- Presentation skills - Self learning ability
- Team participation skills. - Writing skills.
- Problem Solving skills.
Personal Skills
- Be honest and trust worthy - Be respectable
- Possess cultural awareness and sensitivity - be flexible
- Demonstrate sound work ethics - Ability to multi-task under pressure Page 6 of 6
Languages
Arabic. 5/5.
English. 4/5.
Spanish. 3/5.
Computer skills
Mastery of Microsoft Office Suite ( Word, Excel, PowerPoint ) Mastery of Internet search tools and strategies
References
Furnished Upon Request
Contact this candidate