Customer Service Sales

MEENA DHANJAL OUTLAW

SUGAR LAND, TX *****

MOBILE; 832-***-****

***********@*****.***

OBJECTIVE

Meena Outlaw is a professional customer service provider seeking full time employment with a company who is in need of a highly organized and well-versed individual. Possesses strong organizational and multi-tasking skills. Has superior management of time, and has high resourceful capabilities. Seeking full-time position with a company to work for as a team member. Dedicated to providing top customer service and complete all job tasks with accuracy and efficiency. Well versed in executing diverse tasks in fast pace environments. Meena is friendly and highly effective when working with a wide range of personalities.

SUMMARY OF EXPERIENCE from 1993 – CURRENT

2001 – CURRENT, Publishing children’s books and blog writing.

2001- CURRENT. TIRR Memorial Hermann. Volunteer, Administrative and mentorship.

2014 – CURRENT, MYASTHENIA GRAVIS GREATER HOUSTON SUPPORT GROUP, Leader and facilitator.

2014 – 2017 Numotion, Contract Blogger.

2015 – CURRENT, J and R Medical. Blogger.

2017 – CURRENT, TIRR MEMORIAL HERMANN, SUGAR LAND Support group leader and facilitator. Onsite Administrative duties weekly and monthly.

2006-2008, Arena Towers Dental – Receptionist/Dental Coordinator.

1993 -1989, Sales management, clerk, and office worker. Duties and skills include speed writing, typing, accounting, calculating cost, sales customer servicing and solving problems, from complaints, to budget management, to billing and collections.

TECHNICAL EXPERIENCE

Microsoft Word

Microsoft Excel

PowerPoint

Internet Web Browser

Cashier

Sales

Face to face Communications

Phone communications

Meeting and events organization

Typing

Handling money and credit card processing

Buying and selling

Training

English Tutoring

Merchandise Inventory

PROFESSIONAL EXPERIENCE

Business Management and Writer working from home since 2001. My abilities include, accounts receivables, payable, phone-to-phone communications, face-to-face meetings with clients and professionals of all natures.

MEENA DHANJAL LLC

2001-CURRENT

Managed self-publishing and freelance writing. Duties include, writing, accounting, running day-to-day operations of small business, and communicating with clients, vendors and general bill payees. Highly efficient in communications and writing, including speaking events.

TIRR MEMORIAL HERMANN HOSPITAL SYSTEMS

VOLUNTEER

TIRR - PEER

2001 – CURRENT

Face to face open discussions and private discussions with individuals who have suffered from a debilitating condition.

Lead and facilitate Support Group for TIRR MEMORIAL HERMANN in Sugar Land, Texas. Duties include emailing members with meeting information, resources and giving private mentorship. In addition, matching them with another peer who can help them through their journey.

Lead and facilitate the Greater Houston Chapter for Myasthenia Gravis Support Group. Duties include emailing members, phone conversations with member, providing up to date information on the latest resources for those that live with Myasthenia Gravis. Organize and arrange monthly meetings, the annual MG WALK, annual MG conference through Methodist Hospital Systems. Providing mentorship and matching an individual to help them get through with their journey.

2001-Current

SELF-PUBLISHED AND PUBLISHING EXPERIENCE

Over fifteen years experience in Self Publishing and Publishing writing for Children’s fiction, Adult Non-Fiction, Juvenile Fiction, Young Adult Fiction, Adult Fiction.

Over seven years experience blogging for major corporations.

Over one year experience of screenplay writing for movie director.

Over four years of freelance writing for Authors, Corporations and independent writers.

1995 – 2001

WHITAKER IT

PROFESSIONAL IT RECRUITER

Experience includes communicating with job finders, clients and case managers.

Phone communication.

Data Entry.

Writing reports.

Writing Resumes.

Selling.

Organizing company events.

Account management.

EDUCATION

Tolworth Girls High School, London, United Kingdom 1980 to 1986

Tolworth Girls High School London, United Kingdom 1986 to 1987 College Diploma Business, Secretarial, Typing 120 wpm, corresponding, communications and administrative skills.

Institute of Children’s Literature. Four Year educational diplomas writing for Teens and Children.

EXPERIENCE

Self –Published two books “A Moment in Time” and “Mattie Has Wheels” (first of series). 2002 to 2005

Published through Publisher “Mattie Has Wheels Traveling on a Plane” (second of Mattie Has Wheels Series) 2014

Blog Writer Numotion.com 2014 to present.

Screenplay writer Freelance 2016

Ghost Writing Freelance 2014 to present.

AWARDS

2015 Wallace Bennett Award for Excellence in Journalism

2015 to present featured in Woman’s Weekly, Hemisphere, Sugar Land Magazine and The Houston Chronicle.

References:

TIRR MEMORIAL HERMANN

NUMOTION

MEENA DHANJAL LLC

MS.WHEELCHAIR TEXAS

MYASTHENIA GRAVIS GREATER HOUSTON SUPPORT GROUP

J AND R MEDICAL GROUP

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