Assistant Service
Resume:
Brittany M. Joba
Ottawa, ON
K2G 5A2, Canada
************@*****.***
www.linkedin.com/in/brittanyjoba
Professional Profile
Workplace Skills:
Excellent written and verbal communication ability.
Excellent attention to detail and proof reading abilities.
Impeccable time management and organizational skills.
Created, formatted and presented projects using personal computer documents and spreadsheets (including Microsoft power-point and Prezi).
Statistical analysis and data management software (including SPSS).
Knowledge of MS-Windows, Mac, iOS and Android operating systems (including Gmail, Hotmail and MS-Outlook email services).
Organizational and communication (both written and oral) skills.
Excellent verbal, written, and interpersonal communications skills:
Organized and conducted confidential data collection and research interviews with test participants in a university environment (2009-2010).
Achieves on-time completion for multiple simultaneous projects as both a leader and a participant, individually and within groups while demonstrating excellent organizational skills and adherence to strict deadlines.
Delivered tutorials and workshops on film and analysis to students in various stages of their undergraduate programs (2013-2014).
Excellent quantitative research and analysis skills:
Designed and conducted quantitative research studies, performed statistical analyses of collected data using SPSS, prepared statistical reports (2009-2010).
Developed and maintained SPSS and MS-Excel databases and spreadsheets in accordance with the requirements of various quantitative research projects; extracted and manipulated data and generated reports (2009-2012), managed client databases and imported data using MS-Excel (2016).
Work Experience
Tacolot Ottawa Ont. Cook, Hostess, Server (2017)
Setting up workstations with all needed ingredients and cooking equipment.
Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
Ensuring great presentation by dressing dishes before they are served.
Keeping a sanitized and orderly environment in the kitchen.
Ensuring all food and other items are stored properly.
Checking quality of ingredients.
Monitoring stock and place orders when there are shortages.
Greeting guests and patrons personally as they enter into the establishment.
Maintaining clean and organized tables and work area.
Resolving guests’ concerns in a prompt manner.
Lemi Group Ottawa Ont. Recruiting Agent (2017)
Building applicant sources by researching and contacting employment agencies, recruiters, media, and internet sites; providing organization information and opportunities, maintaining rapport.
Determining applicant requirements by studying job description and job qualifications.
Attracting applicants by placing advertisements using job sites.
Determining applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
Evaluating applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
Carleton University Ottawa Ont. Teacher’s Assistant (2013-2014)
Frequently updating the instructor on observations and experiences in the course and discuss any issues that come up.
Leading lectures, tutorials and study groups.
Proctoring midterms and final examinations (Distributing and collecting exam papers, verifying students’ ID cards, answering questions that students have during the exam, watching for suspicious behaviour, knowing how to deal with issues, such as responding to students’ questions and cheating, proctoring a make-up exam).
Entering marks into a spreadsheet and calculating class averages.
Beachcombers Café Winnipeg Mb. Hostess (2013)
Receiving and record dining reservations on the telephone.
Ensuring the proper setup of dining and service areas.
Offering appropriate seats using truly personable demeanor.
Ensuring neatness and cleanliness of stations.
Maintaining clean and organized tables and work area.
Assisting room service staff when needed.
Managing event related work including setting up tables and maintaining both exterior and interior of the restaurant.
Resolving guests’ concerns in a prompt manner.
Liaising between staff and customers to ensure great service.
Corporate Relations Winnipeg Mb. Data base admin assistant (2013).
Answering and directing phone calls.
Writing and distributing email, correspondence memos, letters, faxes and forms.
Developing and maintaining a filing system.
Maintaining contact lists.
Dimark Research Winnipeg Mb. Survey Conductor
Managing large amounts of outbound calls in a timely manner.
Following communication “scripts” when handling different topics.
Keeping records of all conversations in our call center database in a comprehensible way.
Meeting personal/team qualitative and quantitative targets.
Education
Master of Arts, Film Studies 2013, Carleton University, Ottawa Ont.
Withdrawal in good academic standing, January 2014.
GPA 11.5
Graduate scholarships 2012
Bachelor of Arts, Double Advanced Psychology and Film Studies 2012, University of Manitoba, Winnipeg Mb.
GPA 4.0
Nathan Rothstein award (highest standing in Film Studies)
Dean’s list
References available on request
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