Human Resource Resources

Matthew Hill

Fort Worth, TX ***** C: 817-***-**** ********@****************.***

Summary of Skills

* ***** ** ***** ******** experience

Human Resource Information Systems and Databases

Employee management, hiring, training, and benefits administration

Microsoft Office applications

Workplace conflict resolution

Business Acumen & multi-tasker

Ability to work in a fast-paced & results-driven environment

Education

Bachelor of Arts, University Studies, August 2016

Major: Human Resource Development, Organizational Leadership, & Political Science

Texas Tech University – Lubbock, Texas, United States

Related Experience

Client Services Supervisor

Epic Health Services, Dallas, Texas, December 2017 to May 2018

Scheduling and managing 500+ PDN RN/LVN nurses for 100+ Pediatric In-Home patients with special needs, some of which require 160 hours of care a week.

Client-facing role, working closely with our kiddos and their families and making certain their healthcare needs are being met.

Payroll, setting pay rates & interviews for Private Duty, and resolving all pay and client disputes as they arise.

Operating in close proximity with the rest of our team in a proactive manner to keep labor costs down, and healthcare coverage at a maximum level, ensuring efficiency and complete coverage as best as our team is able to do so.

Human Resources Consultant

Legends Hospitality, Arlington, Texas, April 2017 to August 2017

Maintained Human Resources records, and processed all pending paperwork

Led the transition towards the online digitization of all sensitive HR records using HRIS system, Ultipro

Updated electronic files for personnel records for regional office

Human Resources Specialist

United States Army National Guard, Lubbock, Texas, January 2011 to January 2017

Maintained Human Resources documents, such as, Enlisted Personnel Record Briefs, Officer Record Briefs, and other classified personnel documents

Addressed employee relations issues, such as, harassment allegations, work complaints, or other employee concerns

Interpreted Human Resources policies, procedures, laws, standards, or regulations to train command staff

Provided management with information and training related to performance appraisal, counseling techniques, or documentation of performance issues

Professional Affiliations and Honor

Army Achievement Medal End of Service Jan 2017

Certificate of Achievement Annual Training Jul 2015

Texas Adjutant General’s Individual Achievement Award Annual Training Jul 2012

Distinguished Honor Graduate Advanced Individual Training Oct 2011

Other Experience

Web Analytics Expert/Independent Contractor

Decentral Digital, Colleyville, Texas, September 2016 to Current

Attended local business associations, conducted cold calls and appointment setting with the intent of growing the business

Assisted with new hires, posting jobs, and screening of resumes & job applications

Spreadsheet categorizing of business expenses and income

Other miscellaneous administrative tasks and HR processes

Network Control Center Technician

NTS Communications, Lubbock, Texas, December 2015 to July 2016

Answered user inquiries related to networking equipment, computer software, or hardware operation in order to resolve technical issues

Maintained records of daily data communication transactions, issues and remedial actions taken, including installation activities

Conferred with users to conduct computer diagnostics for investigation to resolve issues or provide technical support

Referred major hardware, software, or defective products, to vendors for service and appropriately escalated more critical network failure issues

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