Sales Representative

John W. Lowry

**** *** ****** **. ***********,Ca

Cell: (626) 827 - 7448 ***********@*****.***

Operations & Sales Professional

Decreased warehouse operational spending by $250M through strategic plan execution while developing key controls to reduce inventory loss

Develop personnel through identifying & measuring gaps in individual performance versus Key Performance Indicators (KPI), provide additional training and seek feedback

Inventory management and forecasting though SAP ensuring company brands are available for consumers

Currently managing a large team, while providing superior customer service which enhances relationships with internal and external customers

Implemented various safety programs which led to a reduction in workplace injuries while increasing personnel awareness regarding workplace safety

Key Competencies

Sales Operations

Customer Relationship Management

Microsoft Office

Performance & Process Improvement

Detailed Oriented & Organized

Facility Management

Training & Development

Master Safety Specialist

D.O.T Certified

Relevant Work Experience

Dr. Pepper Snapple Group, Vernon, CA January 2014 – Present

Warehouse Operations Supervisor

Responsible for planning and managing the daily warehouse activates to ensure completion of work in a timely manner which results in a higher level of customer satisfaction. Strategize with fellow Warehouse Operations Supervisors to ensure successful operations of the warehouse as it relates to loading, unloading, shipping and receiving.

Accomplishments:

Maintain and implement safety procedures and processes.

Prepare daily paperwork associated with shift completion.

Responsible for customer relationship management and load quality.

Pepsi Beverage Company, Baldwin Park, CA June 2006 – July 2013

Delivery Supervisor

Managed a team of delivery drivers who were responsible for the successful completion of deliveries in an assigned territory. Ensured all personnel and equipment were in safe operations which assisted in the successful operations of the delivery department.

Accomplishments:

Increased department productivity continuously over a four year time frame.

Review previous day deliveries and address any customer relation concerns.

Identified shipping and receiving gaps in performance and suggested process improvements.

Established controls and monitored daily performance and addressed any gaps that arose.

Pepsi Beverage Company, Baldwin Park, CA July 2001 – June 2006

Merchandising Manager

Managed a team of Merchandisers who were responsible for ensuring customer needs were met within each retail establishment. Monitored scheduled and incremental display execution along with quality control protocols within retailer establishments.

Accomplishments:

Coordinated and executed promotional sales activities.

Maintained Merchandiser route activities to ensure new and closing stores are adjusted.

In collaboration with Sales Managers, developed and maintained merchandiser programs to grow incremental sales.

Responsible for developing and training Merchandiser teams on proper process, teamwork and selling styles.

Pepsi Beverage Company, Torrance, CA July 1997 – June 2001

Product Availability Supervisor

Managed the loading and unloading of route and transport trucks which contribute to the success of the business and customer satisfaction. Responsible for managing the daily receiving and delivery activities of raw material and finished goods in a timely manner, first in first out.

Accomplishments:

Established operational procedures for various activities in the warehouse.

Instrumental in streamlining the shipping and receiving processes.

Cross departmental coordination of warehouse activities to ensure product availability during promotional periods.

Qualified trainer for training all warehouse personnel in operational procedures.

Ensured all housekeeping and safety standards are met which provided a clean and safe working environment.

Pepsi Beverage Company, Torrance, CA June 1995 – July 1997 Territory Sales Representative

Managed all activities within assigned sales territory while focusing on customer service, increasing sales and distribution while maintaining overall route profitability. Maintained category awareness to ensure customers were always receiving the best products and services available.

Accomplishments:

Received Sales Representative of the 1995 & 1996.

Maximized revenue from existing customer base while aggressively seeking new customers.

Proficient in proposals and customized territory sales plans.

Continuously monitored and analyzed competitor activities.

Expert in product and customer knowledge though various training programs.

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