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Glen Mills, PA ***** H: 484-***-**** C: 484-***-**** *****@*********************.***
Objective: To seek a position which enables me to utilize my solid independent and interpersonal excellence; while supporting the company's portfolio, by exceeding and balancing both existing and new methods of project execution.
Client assessment and analysis
Team leadership
Staff development
Project management
Process implementation
Report writing
Powerful negotiator
Conflict resolution
Risk management processes and analysis
Data management
Public speaking
Inspection reviews
Materials preparation
Interpersonal and written communication
Budgeting and finance
Team liaison
Self-motivated
Methodology implementation
Business Administration, customer service,
financial, government, legal, managing, marketing
strategies, organizational skills, pricing, sales, sales plan, strategic, verbal communication, written
Administrator & Senior Project Manager, 02/2008 to Current Northeast Scaffolding & Swings, LLC – PA
Demonstrated organizational skills necessary to successfully manage multiple divisions within the company.
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Responsible for all legal certifications, compliances, which included both government; and industry qualifications such as obtaining certificates for the following: W.B.E, (Women's Business Enterprise); S.B.A, (Small Business Administration); M.B.E., (Minority Business Enterprise); and 8a certification for financial growth and development of the company.
Founded organization sales portfolio from ground up by recognizing strategic needs and areas of advancement.
Expanded the sales territory by maintaining existing business, developing new incremental business within existing accounts; and developing marketing strategies to encouraging new customer acquisition Developed and executed an annual sales plan for managing assigned territory. Provided written and verbal communication of successes and failures, in order to improve the company's overall operating efficiency within the sales and customer service division. Expanded the company's customer portfolio, above 50% growth within 12 months. Negotiated vendor baseline pricing to ensure maximum department revenue. Handled all marketing strategies and development leads. Streamlined processes to maximize operational efficiency. Oversaw budget and tracked expenses against plans. Complied annual recommendations for end of fiscal year budgets. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Reduced overhead by taking on more responsibility with creative and administrative projects. Managed executive calendar and coordinated weekly project team meetings. Aggregated and prepared documentation and reports for office meetings, distribution, and filing. Assisted with event planning, including associated travel and logistical arrangements. Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
Consultant Estimator & Project Manager, 02/2007 to Current Northeast Mast Climbers – PA
Constructed budgets and estimates ranging from $10,000.00 to $1,000,000. Conducted site visits and provided recommendations and informed advice regarding site viability. Attended bidding events and formulated bids.
Oversaw inventory, equipment maintenance and cleaning. Collaborated with contractors and subcontractors to ensure smooth work flow and efficient organization operations.
Reviewed plans from architects and consulted with clients to gain a deep understanding of project plan and objectives.
Consistently assumed additional responsibilities and worked extended hours to meet project deadlines. Requisitioned new supplies and equipment.
Tracked income, labor and expenses via Excel spreadsheets, and generated weekly reports. Kept site work safe and in line with budget, schedule and applicable building codes. Provided accurate measurements and estimates for all projects. Ensured proper installations through accurate reading of blueprints. Maintained documentation for areas such as orders, activities, schedules and employee performance. Maintained compliance with company standards to perform all maintenance activities. Implemented changes requested by owners, contractors, and or OSHA and City inspectors. Communicated operational issues and changes to supervisor on regular basis. Accurately estimated time and materials costs for projects. Sales & Project Manager, 02/2007 to 02/2008
Scaffolding Solutions, LLC – NYC
Developed positive customer relationships through friendly greetings and excellent service. Updated computer inventory listings.
Proposed innovative marketing ideas.
Worked collaboratively in team environment.
Trained and served as a peer coach for new sales associates. Followed latest market trends.
Maintained records related to sales.
Wrote, negotiated and finalized sales contracts.
Maintained adherence to all company protocols.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Maintained project schedules by managing timelines and making proactive adjustments. Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.
Defined clear targets and objectives and communicated them to other team members. Monitored timelines and flagged potential issues to be addressed. Boosted company revenue by more than 40% by cross training with vendors and and contractors alike. Maintained project quality with a hands-on management style. Further references, experience and qualifications are available upon request. Heath Care Administration, 2014
Delaware County Community College - Media, PA
Nursing, 2014
Delaware County Community College - Media, PA
Entrepreneurship & Business Management, 2005
Delaware Technical and Community College - Newark, DE Member, NAWBO, 2009 to Current
Member, SBA, 2008 to Current
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