ANDREW QUISENBERRY
Marietta, GA ***** • 404-***-**** • *******@******.*** • linkedin.com/in/aqberry
DIRECTOR OF OPERATIONS
Bilingual leader with experience in team development, asset management, field operations, acquisition, construction, marketing, sales, disposition and investment analysis to streamline operational efficiencies in high growth markets. Leverages business intelligence software to deliver value-added, data driven solutions through trend identification, team collaboration and financial reporting resulting in higher net returns to investors. EDUCATION
Georgia Institute of Technology, Scheller College of Business - 2008 Bachelor of Science in Business Management
Kennesaw State University, Coles College of Business - 2020 MBA - Master of Business Administration
Georgia Institute of Real Estate
Associate Broker – License #348827
Georgia Real Estate Commission
SYSTEMS
• G Suite / Microsoft 365 / Zapier
• BuilderTrend / Yardi / Projects
• Tableau / Excel / Google Sheets
• Salesforce / Access / SharePoint
PROFESSIONAL EXPERIENCE
Najarian Capital LLC / JAR House Realty – Sandy Springs, GA Director of Operations / Associate Broker 04/2017-06/2018 Boutique residential real estate brokerage exclusively representing Najarian Capital LLC, Atlanta’s 3rd largest real estate investment firm (2017 sales volume of $80M) that buys, flips and sells 150 properties per month in 45 counties. Through the rehabilitation process, NC brings properties to life again creating value for 1st time home buyers.
• Directed 50 staff through day to day operations of 500 properties including real estate auctions, property field inspections, underwriting acquisitions, filing dispossessories, assigning rehabilitations, sales, title and contract to close
• Created JAR Works LLC – a construction company founded to renovate and rehabilitate distressed assets purchased
• Developed training for auction bidders at Super Tuesday foreclosure auctions in 45 counties throughout Georgia
• Oversaw over 600 residential renovation projects with $12M annual budget, reduced material costs $500K
• Sourced, hired and trained project managers, superintendents, sub-contractors, trade specialists, vendors and suppliers
• Vetted all budgetary project costs for labor and materials based on analysis of sales comparables in specific markets
• Designed purchasing strategies working with various online auction platforms – Auction.com, Realtybid, Hubzu, HUD
• Compliance broker for all purchase & sale agreement contracts on behalf of the brokerage American Homes 4 Rent – Norcross, GA
District Manager, Atlanta West 10/2016-04/2017
Large public REIT company that owner-operated property management of 48,000 SFR rental properties in 22 districts across the entire United States. Ranked 2nd largest in the country with a cost basis over $8B.
• District Manager over 2000 SFR properties, led staff of 3 property managers, 2 admins, leasing manager, 4 leasing agents, field manager, 4 superintendents, 3 inspectors, 1 market maintenance rep, reported to Regional VP
• Established key performance indicator benchmarks including metrics of 96% physical occupancy, 2% delinquency, $200 R&M turn cost per unit/per month, $900 average turn cost, 80% renewal rates and 15 days vacant until move in ready
• Designed workflows for occupancy life-cycle, rent collection, aged delinquencies & vacant unrented inventory, eviction hearings, resolved legal issues, processed ledger reconciliations, ensured HOA compliance & created CMAs
• Oversaw CRM rehab & turn life-cycles, approved purchase work orders, inspection reports, assessed tenant charge backs, improved cost profitability 30%, increased maintenance response time 45% using GPS routing software
• Forecasted rental rate growth analysis 3-5% using pricing metrics including supply & demand, seasonality & trends
• Established NOI performance benchmarks to facilitate investments in new acquisitions meeting ROI goals Quisenberry Realty Partners LLC - Marietta, GA
Operations Manager / Investor 04/2012-Current
Local real estate operator managing investment portfolio of graduate student housing units generating $300K in monthly rental cash flows.
• Real Estate Operations Manager over 150 student housing rental units, experienced profit growth of 30% over 6 years
• Develop acquisition model throughout multiple student markets increasing yearly cash on cash flows 35%
• Analyze comp sales, budget rehab costs, implement tenant acquisition strategy, oversee property management
• Report quarterly financial performance data to senior investment equity team via NOI and ROI models Keller Williams Realty – The Rawls Group – Atlanta, GA Licensed REALTOR® 04/2013-02/2017
Partnered with investor clients buying and selling foreclosed residential properties at Super Tuesday real estate auctions across 7 counties throughout the state of Georgia to achieve their real estate goals. Vandenberg Chase & Associates LLC - Atlanta, GA
Operations Manager 05/2009-04/2012
Private tech firm that specialized in providing account receivable solutions & aged receivables management to national clients in the digital media, banking, finance, healthcare and real estate industries
• Defined call center medical collections workflow requirements for $1B portfolio of healthcare clients nationwide
• Managed 50 collection agents’ work utilization, efficiencies, production, escalations & rehabilitation plans
• Audited & coached team key performance indicators based on delinquency metrics & call process improvement planning
• Responsible for tracking inventory, P&L, Q&A sessions, budget forecasting, FDCPA & CFPB staff compliance training
• Reported to Vice President operational performance metrics detailing production and goal variances Bank of America Corporation – Kennesaw, GA
Account Manager 05/2008-05/2009
World's largest financial institution serving 56 million U.S. consumer and small businesses; one of the leading wealth management companies and global leaders in corporate investment banking & trading.
• Defined banking requirements of 75 asset managers over $4.5B portfolio of mortgage and construction loan products
• Analyzed property level financial statements - Operating Statements, Balance Sheets and Rent rolls
• Reconciled and reviewed loan draws for funding of construction, leasing and capital costs
• Prepared monthly and quarterly reporting packages, including yearly property valuations SKILLS
• Property Management
• Vendor Management
• Operations Management
• Construction Management
• Broker Negotiations
• Contract Compliance
• Title & Lien Releases
• Dispossessory & Legal Process