Telecommunications Engineer

MANFRED ABRAHAM GERICKE

Block ** Agyeman ST, Adenta-Accra. Tel: +233-*********

e-mail: *****************@*****.***

PROFILE

A professional with extensive and diverse experience in various functions and across the Telecommunications industry. Demonstrating business, cutting edge technical know-how and management capabilities to constantly achieve the best results through process analysis, efficiency, planning, and resources, and process optimization of ideas to maximize productivity and control costs. Seeking a career in the ever-evolving Information Technology field with a focus on results-oriented, bespoke and effective customer/client related solutions, with increasing responsibilities that will challenge me to draw on my professional and personal skills, education and potential.

SKILLS AND EXPERTISE

Multitasking with good analytical skills demonstrated through a proven track record of identifying and troubleshooting complex and challenging problems

A great team player with good inter-personal skills and able to relate to all manner of persons with good communication skills

Willingness to adapt and manage change

Proven ability to work independently with minimal supervision to meet strict deadlines

A high level of energy, commitment and the ability to combine keen strategic sense with enthusiasm and eagerness to learn new things

AutoCAD 3D designing

Computer-proficient in MS Office suite, Linux Libre suite, Linux Ubuntu, Windows

Linux Administration and Windows Server administration. Installation of the Operating system, creating firewall rules, installing various services and applications and providing networking services

Creating a virtual environment to host servers, including VMware installation and adding clients and setting up remote access

Installation and configuration of Local Repository to assist with software installation and updates

Managing users and assigning permissions to files, creating of Bash scripts and scheduling of jobs for the smooth running of environment

Structured cabling, rack installations, installation of switches, routers and servers

Networking; configuration of switches, routers, firewalls and vlans

Microwave Transmission on various platforms and devices like Cambium, Ubiquiti, Aviat, AirSpan, and Wimax

Satellite Transmission on C, ka and Ku Bands and worked with vendors like Sonema, Gilat and SatADSL as technical support

Fiber optic technology; Cable testing, fault finding, splicing and termination

CCTV installations

CAREER HISTORY:

Freelance Telecoms work - January 2018 - Present

Including the following key projects:

Telecommunications Consultant (as a Sub-Contractor) KEY Constructions Project in the Cantonments area of Accra, May – June 2018

• Consulted on the multi-million dollar project for a smart home

• Suggested changes to old plans and new additions like more Wifi points, cameras, Switches

• Suggested types and brands of devices to purchase

• Supervised the wiring and cabling points to make sure they were well structured and labeled

• Supervised the purchasing of the required logistics for the project

• Terminated cable ends with keystones and faceplates

• Tested all cable terminations

• Installed CCTV cameras (23)

• Installed Wifi Access Points (14)

• Installed IP phones (21)

• Terminated their other cable ends on patch panels in the Rack in a server room (over 80)

• Installed switches(5), Network Video Recorder(1) for CCTV cameras, IP PBX (1)for IP Phones and Server

• Configured switches, IP PBX, IP phones, Home Automation controller, Server with remote access to allow remote troubleshooting, media streamer and software to control the other devices for Home automation

• Supervised the installation of fiber optic cable by the Internet provider on site to the server room to provide internet

• Integrated the external internet into the newly setup system

• Created documentation of the work done to aid easy fault finding and troubleshooting in the future Telecommunications Consultant

Royal Lamerta Hotel

• Consulted and proposed for them to have a wireless network created for them.

• Test and find problems with existing wired(LAN) infrastructure.

• Proposed an overhaul of their existing LAN infrastructure as 95% were not working in the rooms and offices.

• Re did their LAN and added a router and switches to make the rooms and offices accessible to the network via cable.

• Installation of Wireless Access Points in strategic places to have coverage in all rooms, offices and the external compound. Seamlessly interlinking them for smooth handing over from one wifi device zone to another. Also creating a password free zone in the lobby for visitors.

• Blocking of torrents on their network to relieve congestion on the network and keep the network fast.

• Installation of a server for them to run their management software, biometric software and also a media streamer for local content streaming to relieve pressure on their network from online streaming

• Still run system support for the Hotel, troubleshoot and fix problems Key Achievements

Responsible for the proposal to, and eventual overhaul of existing Ethernet framework of the Hotel and the setting up of a seamless Wifi coverage over the whole premises.

Installation of a windows server to help them run their biometric software and devices as well as their hotel management software and a localized streamer services to cut down the dependency of its clients on the internet for streaming with local content and oversee the system support for the hotel Microwave Transmission and VSAT Engineer

Ecoband Networks Ltd - August 2014 to September 2017 Managing entire Regional (Ashanti) Branch Operations including but not limited to:

• Monitoring Regional network and clients using SMNP tools (Cacti, Observium and IPNetMonitor)

• Planning the entire network with software such as LINKPlanner, Google earth, Ubiquiti Airlink, Unifi network planner and searching for efficient avenues of expansion for both Ecoband and its clients

• Setting up of Base stations to provide better coverage to clients

• Undertaking documented Site Surveys, installations and recordings on client information in Bitrix24 project management and CRM tool

• Installation of Microwave equipment like Cambium, Ubiquiti, Airspan, Wimax devices, Aviat to establish links to clients

• Installation and troubleshoot VSAT links such as C, ka and Ku band Satellites from providers such as Sonema, Globecomm, Gilat and SatADSL

• Undertaking onsite and remote troubleshooting through network monitoring and management tools like CNUT and UNMS

• Working closely with vendors, Operations and Maintenance teams to support Standard Operations Procedures

• Installation and configuration of switches, routers and Servers for clients

• Performing Network Operations Controller Functions with 24/7 on call service availability

• Carrying out routine maintenance of equipment, upgrade firmware, system configurations, and link fine tuning to make sure clients are always online with little to no downtime

• Training Interns and new recruits to help them fit well into the company

• Developing local sales strategy in line with Ecoband regional/global strategies to identify and take advantage of best opportunities to expand and pitch new clients, providing them with tailor-made solutions

• Developing and maintaining good and strong Client relationship management approaches

• Consulting for clients to provide them with ideas for solutions to give them optimum performance in line with our services Key Achievements

Successful setting up of two (2) new base stations in Kumasi (Ashanti Region-Ghana)

Achieved a 90% uptime on the physical links in Kumasi (Ashanti Region-Ghana) by creating redundancy paths, regular firmware upgrades and regular equipment maintenance procedures

Achieved record long periods of over 3 months with zero customer complaints and downtime

Successfully pitched potential clients and signed new clients onto Ecoband.

Developed such a rapport with our banking clients that we became their first point of contact for troubleshooting and support due to our swift and timely response and problem resolution Intern

Ecoband Networks Ltd - July 2014 to August 2014

• Network Operations and Network Controller functions

• Remote and onsite troubleshooting

• Installation of Radio VSAT equipment

• Client-end connectivity installation

• Link planning for expansions and prospective clients

• Undertaking surveys for clients and new sites for company expansion Intern

Kofi Anan IT Centre for Excellence (AiTi)- June 2013 to August 2013

• Supporting System Administration

• Installation of various Operating Systems

• Cloning and backing up systems

• Hardware and Software troubleshooting

PROFESSIONAL TRAINING

Telecommunications and Network Specialist, AdminTelecom Academy- June 2017 – January 2018 Course Details: Microwave Transmission, Fiber Optic Transmission, Networking (Comptia N+), to include practicals such as structured cabling, mast rigging, fiber splicing, termination and testing Fiber Optic Technician Certification (Fiber Optic Association, FOA) Telecommunication and Networking Specialist Certification (AdminTelecom Academy) Cambium Networks equipment and tools training (Cambium Certified Trainer form RSA) EDUCATION

BSc. Telecommunications Engineering,

Kwame Nkrumah University of Science & Technology, Kumasi, September 2011 to June 2015 Courses Completed:

Optical Communication

Analog and Digital Communication

Wireless Communication

Computer Networking

Mobile & Satellite Communication

Information Theory

Digital Signal Processing

Microprocessors

Computer Networking

Data Communication Networks

Telecommunication Infrastructure

Telecommunication Policy

Network Planning

Management

WASSCE General Science,

Prempeh College, Kumasi, September 2007 to May 2011 REFERENCES

Susana Manu - Human Resource Specialist UNOPS-GHOH *******@*****.*** 050*******

Benjamin Saka Gyimah - Head of IT Sinapi Aba Savings and Loans *******@*********.*** 020*******

Kwame Agyeman-Prempeh Agyekum - Lecturer, Telecommunications Engineering Department of Electrical and Electronic Engineering, KNUST

*****.*******@*****.*** 020*******

David Doku - Branch Manager Societe Generale Adum Branch *****.****@******.*** 020*******

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