Michael Sangmeister
McLean, VA ****2
************@*******.***
https://www.linkedin.com/in/michaelsangmeister
Project Manager Acquisition Specialist Solutions Architect Business Analyst
U.S. Citizen Public Trust Clearance
Solutions-driven professional with expertise in leading cross-functional teams in the development, documentation, and delivery of innovations to transform businesses processes into cost-effective quality solutions resulting in operational efficiencies.
Proven success in the market research of IT and telecommunications, business requirements solicitation and development, and the complete government acquisition domain.
Work Experience
ROCIMG November 2017 to May 2018
Washington, DC
Project Manager
Project managed the United States Department of Agriculture (USDA) card service acquisition that supports 29 USDA agencies, consisting of 100,000 staff at more than 4,500 locations across the USA and abroad for 15 years. The 2017 volume to support the card users was over 2.8m transactions and spend of over $500m.
The project management role required 3 unique acquisition developments plans and tasks due to the uniqueness of USDA card business lines consisting of purchase, travel, and fleet.
Performed market outreach to banks to identify services that would meet each business line requirements.
Solicited and developed business and technical requirements from the business lines representatives.
Developed impact statements, acquisition plans, source selection plans.
Developed an automated Technical Evaluation Application tool using Agile methodology to support the evaluators. The evaluation criterion was based on assessing the banks response to the Statement of Work/Task Order (TO) in the area of; interface specifications, business requirements, technical excellence, technical approach, transition management plans, security, personnel, and staffing plan.
Developed draft Request for Proposal, Statement of Work, and Task Order to the banks.
CNC August 2011 to July 2017
Bethesda, MD
Project Manager / Sr. Business Analyst
Project managed the development of General Services Administration (GSA) NS2020 Strategy and Enterprise Infrastructure Solution ( EIS) acquisition contract.
Performed market research outreach to telecom and IT service providers to identify new services. The analysis defined solution opportunities for the NS2020 Future Federal Telecommunications and became the cornerstone for the EIS Acquisition Contract services.
Solution contributor in the development of the NS2020 Transport and Data Center Services Acquisition Strategy and Transport and Data Center Services Business Plan.
Business analyst incorporated technical data requirements into Section C of the EIS RFP
Project managed the extraction of telecommunications and IT service provider's functional services and business attributes from the FCC 499 database, GSA repositories, and other systems. Analysis identified the potential telecom providers for the EIS Vendor Research Plan
Architected solution to define the optimum geographic service footprint via analysis of CBSA and traffic model. This solution defined the Geographic Functional Area for the EIS RFP and was successful in increasing the quantity of vendors and competition.
Project managed the correlation of RFP Section C and Section B ensuring quality consistency between the technical offering and CLIN structure
EIS Pricing Auditor ensured Price Team analysis of vendor proposed CLIN pricing was accurate and consistent for EIS Award.
Project manager and technical analyst in the development of EIS Service Guides to introduce services and service concepts.
Developed a Statement of Work application. The application automated the creation of the technical area of agencies RFP. My roles in this agile development environment included project management, business analysis, technical service expert, and user application testing.
Process engineered the end-to end on-board and off boarding of staff based on Six Sigma methodologies and project managed the process.
Project managed 60 geographically diverse staff for compliance of GSA quarterly mandatory training completion resulting in a total of 1320 total courses completed on time
Developed an asset management plan and project for managed both CNC and GFE assets.
Project managed GSA Network Services Programs (NSP) for IT and telecommunications acquisitions by providing telecommunications solutions and acquisition support to NSP customer agencies in the use of the NSP acquisition domain.
Project managed In-Scope Determination on customer agency Networx contract SOWs, developed recommendations and approaches to be in-line with Networx offerings.
Department of Housing and Urban Development (HUD)
Provided technical guidance and acquisition support to HUD to develop and implement their future enterprise-wide $1 Billion HUDNET infrastructure.
Project managed technology studies and developed a sourcing strategy
Developed a detailed "as-is" and proposed 'to-be" network architecture diagrams, using Visio, of over 100 agency sites providing visual communication of the network infrastructure
Developed an analysis of alternatives cost/benefit, and risk assessment mitigation, to support the enterprise acquisition planning and the executive decision-making process for the HUDNET initiative.
Developed a comprehensive business and functional requirements document for the HUDNET enterprise-wide infrastructure and managed services environment.
Developed a detailed 5-year HUDNET Independent Government Cost Estimate (IGCE) including the commercial equivalent of operational and capital expenditures
Developed a performance-based SOW (Statement of Work) and Quality Assurance Surveillance Plans (QASPs) for monitoring the performance as well as service levels for the HUDNET procurement.
ISSC November 2008 to July 2011
Reston, VA
Sr. Business Analyst
Project managed the successful evaluation of existing FS R&D financial processes using SWOT (Strength, Weakness, Opportunities, and Threats) methodology to initiate the R&D Financial Modernization Project goal to reduce overhead expenses associated with management of agency financials.
Project managed the migration of 150 non-structured and non-managed R&D websites into modernized websites with a standard uniform branding and user navigation layout, while preserving the uniqueness of each forest ecosystem. This agile project required development of updated content, new standardized URL, and links between forest landing pages and genus.
Developed business requirements to provide an Electronic Record Keeping System (ERKS) PoC from dispersed resources containing variations of business processes and content
Developed vendor selection criteria, performed market research, and technical analysis of COTS Electronic Record Management systems.
Developed communications and training plans, technical design documents, use cases, test case scenarios, risk assessment mitigation plan, and lessons learned to support the POC.
Developed technical approach & business case for network inter-connectivity of Research Stations, HPC enclaves, and Super Computing Centers.
Developed a business case for the geographic location selection criteria for an HPC enclave.
Project managed the agile application development of Treesearch, an online system for sharing full text publications by Forest Service R&D scientists using a metadata search associated with the publication including subject matter, title, author's name, research station
Verizon Business February 2007 to July 2008
Ashburn, VA
Sr. Business Analyst / Project Manager
Developed detailed business system requirements in an agile development environment for key initiative converging legacy stove-piped service delivery systems into an automated single stack architecture.
Project managed global end-to-end international address application testing, operational readiness testing and service implementation. This validation reduced address defects by 15%, and the service delivery interval by 2-days.
Developed "as is" and "to be" analysis of location designators and location values data elements, to perform a batch validation and normalization of 45m existing building addresses across 5 applications.
Project managed the building address normalization initiative by managing the extraction of records from 5-existing systems and comparison of records against US Postal standards and implemented auto-corrections resulting in 97% accurate records across the applications.
Capital One Financial Corporation March 2005 to January 2007
Richmond, VA
Business Systems Analyst
Developed detailed business and functional system requirements, use cases, and test cases in an agile environment for the application development of a new fulfillment system and network infrastructure to provide credit card account servicing for 58 million business and consumer credit
Project managed the recurring credit bureau reporting of 58 million customer account information to the Credit Reporting Agencies via a secured network while maintaining conformance to US regulatory laws of FACTA and FCRA
Performed analysis to ensure systems, processes, and data storage maintained compliance with Security and Exchange Commission (SEC), US Congressional laws, and financial best practices.
Analyzed the file transmission process and using Six-Sigma implemented control points resulting in improving the data delivery on-time requirement from 95% on-time to 98% on-time.
Verizon Communications January 2004 to December 2004
West Chester, NY
Business Systems Analyst
Developed business and system requirement documents within the SDLC process for the application development of the ordering and service assurance of bandwidth services from CLECs, IXCs, and ISPs.
Performed analysis on fiber optic capacity planning, cable construction, bandwidth acceptance processes, and recommended technical solutions improving process efficiency and data integrity for lifecycle capacity management and service processes.
Galaxy Consulting November 2002 to November 2003
Newtown, PA
Business Process Analyst
Evaluated service delivery and customer relationship processes for small business clients and recommended process reengineering and technical solutions to improve business management, reduce cost, and increase functionality.
Project managed solutions that reduced client's unit cost by 15-20% and increased business development opportunities by 10-15%.
TAMSCO March 2002 to September 2002
West Long Branch, NJ
Engineering Project Manager
Project managed the engineering of communication systems and infrastructure for the United States Army configured to support military security encrypted IP voice, data, and streaming video utilizing satellite transport and VPN networks.
CONCERT Communications January 1999 to January 2002
Reston, VA
Sr. Operations Project Director
Developed the Operational Strategic Plan for the creation of the AT&T/BT Global Venture.
Project managed network capacity and performance metrics for IP, ATM, and Frame Relay network infrastructure while managing progress toward capital expenditure and expense targets.
Six Sigma Black Belt successes included development of an approved business case and project plan for Six Sigma implementation into three organizations of globally dispersed staff.
Project managed the selection of a global internet data center business partner to provide secure data center services and infrastructure to meet stringent service and security requirements.
Performed analysis on planned services, and developed 4-year technical operational business plan including operational and capital expenditure to support service volume.
AT&T Corporation January 1986 to December 1998
Bedminster, NJ
Director of Operations Project Management
Project managed the development and life-cycle management for operations process of customer interface, service delivery, service assurance and capacity management to provide IP enabled services on a Tier 1 Internet Service Provider network backbone.
Project managed the process metrics and improvements through the use of Six Sigma
Developed and project managed the SLAs of external processes and suppliers.
Sr. business analyst developed specific, clear requirement for enterprise-level system development in SDLC environment, managing new services and service features.
Education
BA in Art History Philadelphia University - Philadelphia, PA
Six Sigma Black Belt Six Sigma Academy - Bedminster, NJ
PMP (Project Management Professional) in-progress - Villanova University
IT Project Manager Comp-TIA - Edison, NJ
Skills
Project Management
Government & Private Sector
Six Sigma Process Engineering and Improvement
Business Analysis
Market Research & Analysis
Supply Chain Management
Solutions Architect
Acquisition Specialist
Procurement
Electronic Records Management
Development and implementation of enterprise services
Agile and SDLC application development methodologies
Network Telecommunications processes and technologies
FAR - Federal Acquisition Regulations System
Information Technology