Customer Service Medical Device

Marie Fentress

Summary

Self-motivated and results-driven with strong communication problem solving and reasoning skills. Director of Operations Accomplished in managing contractor staffing needs, including staffing vendors, business planning, time tracking and implementing standard processes.Highly enthusiastic customer service professional with 25 years client interface experience.Personable and responsible . Skills

Medical Device License Data Collection

Advanced Medical terminology

knowledge Research

All aspects of office operations

Multi-Task Management Computer proficiency

Creative problem solver

HR Training ICD-10

Medical Equipment In-Services 1500 billing form

Inventory control process

Customer service expert insurance companies

Vendor management

billing, Customer service, Data Collection, Data

Entry, HR, ICD-10, insurance, Inventory control,

Marketing,,Organizational Development,

management

Experience

February 1994

Homedic Inc - Colton, Ca

to Director of Operations January 2015.

Education and Training

General business : Business

Los Angeles City College - Los Angeles, CA, United States On going study of Business and the healthcare field Computer development Coursework in Business, Marketing and Communications Coursework in Business.

Administration and Organizational Development Medical Device Specialist Certificate with the State of California.

Activites

Volunteer at Marys Mercy Homeless Center :Food room processing . San Bernardino Women's Club : Corresponding Secretary,Sunshine Chairmen,luncheons. ESO Club & Walking club

3138 N Pershing Ave, San Bernardino CA 92405

Cell: 909-***-**** - *************@***.***

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