Artry Chastine

*** ****** ******

New York, NY **027

ac5123@r.postjobfree.com

646-***-****

Skills

Knowledge of MS Windows, MS Office (Word & Excel), and Adobe

EMR and EPACES

Experience

Winston Staffing-FPA Access Center

12/2017 – Present

Patient Coordinator

Answer calls in a professional and timely manner

Schedule patients appointments

Assist patients with questions and/or concerns

Adhere to all Hippa and any other governmental or state agency requirements

Process insurance for patients to ensure medical coverage is active

Correspond via EPIC with Dr. and/or Secretaries to expedite Emergency question, appointments etc.

NYEE/Winston Staffing (Contract) 05/17 – 07/17 Patient Service Representative

Answered and screened phone calls; scheduled appointments greeted patients; obtained and processed necessary information regarding appointments and cancellations.

Data entry and output; printed reported maintained office filing system and patients chart system. Processed receipts; checks and prepared patients charts. Other duties as assigned by department head.

Logisticare (Contract)

Patient Service Representative 02/17- 05/17

•Utilized EMR to ensure eligibility of all patients.

•Answered a constant flow of customer calls with up to 4.5 calls in queue per minute.

•Insurance Verifications

•Performed data entry documenting personal information.

•Scheduled appointments for patients

•Contacted Transportation providers to ensure enrollees drop off and pick up Time.

•Booked reservations for the enrollees for medical transportation.

Kings County Hospital

Patient Service Representative 03/16-02/17

•Verified insurance benefits

•Assisted care team with implementing and providing helpful resources to prevent the patients from being readmitted into the hospital.

•Interacted with patients to gain knowledge of any barriers preventing them from consistently following their care plan.

•Assisted patients with all the resources needed such as housing, transportation, medical appointments, and community support groups.

•Participated in clinical meetings to ensure patient stability and long-term goals before returning home with their family.

Jacobi Hospital

Patient Escort 07/15-03/16

•Escorted patients to and from medical departments in a safe and timely manner.

•Assisted Nurses/Doctors with placing patients on and off the stretcher.

•Transported blood work to and from blood bank upon request.

•Cleaned and disinfected stretchers for Health and safety purposes.

Bachrach Group

Customer Service Representative 01/14-06/15

•Group outreach to underserved populations in need of integration.

•Assisted clients with ADL's and upkeep pertaining to life duties such as hygiene, food shopping and developing self-sustaining habits.

•Conducted and participated in group counseling activities.

•Maintained documentation and ensured that clients took their needed medication.

•Conducted intake and assessments for new clients.

Education

Associates in Criminal Justice

Monroe College 05/2010

REFERENCES UPON REQUEST

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