Manager Program

BOB VATS – Sr. PROGRAM MANAGER/AGILE COACH/SCRUM MASTER

Houston, Texas 713-***-**** *******@*****.***

PROFFESIONAL SUMMARY:

Seasoned Program Manager, Agile Coach & Scrum Master with 15+ years of experience managing global portfolio of high-profile programs and projects in high-tech and oil & gas industry segments

Implemented Agile Scrum Methodology to improve team velocity by an average of 50% over a period of 6 months

As an experienced Scrum Master, mentored global cross functional teams of up to 50 resources in Agile Scrum practices to deliver high quality products and services. As a result, the improved time to delivery led to increased revenues of up to $2.5M and cost savings of up to $1.5M

Experienced DevOps manager with relevant expertise in orchestrating teams, infrastructure, and tools to enable rapid software delivery

Proficient in project scoping, team building, collaborating with business leads and project managers, managing deadlines, understanding and articulating priorities, training team members, removing impediments and delivering results

Strong creative and analytical thinking with the innate ability to manage multiple projects with competing deadlines

Skilled in vendor negotiations and management

AREAS OF EXPERTISE:

Strategy and Planning

Project Management

Contracts Management

Agile Assessment

Backlog & User Stories

Change Management

Agile Coaching

Business/Technical Alignment

Conflict Resolution

Certified Scrum Master (CSM)

Product Owner Support

Facilitation

Kanban, Scrum

Release Planning

Mentoring

Training & Workshops

Software Demonstrations

Team Building

Green Belt Process Improvement

Stakeholder Management

Vision & Leadership

PROFESSIONAL EXPERIENCE:

AVANADE I Feb 2018 – Present I AGILE COACH/SCRUM MASTER – DELIVERY MANAGEMENT

Responsible for delivery of customer software solution for two Agile Scrum teams and one Kanban team

Successfully guided three development teams through transition from waterfall to Agile development

Coach team members on Agile processes and facilitated grooming, planning, demo and retrospective meetings. Maintain task board and review of daily burn down charts

Remove impediments and protected team members from interruptions and distractions to maximize productivity

Encourage and implement process improvements. Created team-building opportunities

Work closely with Product Owners, coordinating product backlog grooming and story estimation

Manage budget ($5-15M), schedule and scope on all Programs/Projects

CEVA LOGISTICS I Nov 2017 – Jan 2018 I SENIOR IT PROJECT MANAGER/SCRUM MASTER

Managed complex, multi-phase development projects through all phases of CEVA SDLC – Software Development Life Cycle

Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance

Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback

Coached new SM and trained global teams, which resulted in early delivery of small projects and reduced process waste caused by lack of common understanding

HALLIBURTON 2010 – Sep 2017 SENIOR PROGRAM MANAGER/AGILE COACH/SCRUM MASTER – SPERRY DRILLING

Lead and managed multi-million dollar programs and project portfolio generating positive revenue and saving costs for the business group

Manage budget, schedule and scope on all programs/projects and successfully execute projects within schedule and budget

Engage with Product Owner, Business Stakeholders, and delivery team to understand Business needs for future strategies

Manage all internal and external hard and soft projects including initiation, prioritizations, implementation, completion, closure and audits

Act as a mentor to project team members on assigned programs/projects

Participate in recruiting, interviewing and selecting well-qualified external Project Managers (PM) to cover variable capacity

Direct resolution of program/project level issue escalations to achieve satisfactory closure

Maintain strong relationship with external vendors on day to day management of portfolio

Effectively negotiate contracts and SLA with third party providers to save the company and strategic partners operational costs

Perform hands-on review of project performance, postmortems to access current and future improvement initiatives

Track and communicate to stakeholders, financials, and other KPIs in relation to the plan and publish progress reports

Responsible for following and monitoring EPMO processes and documentation

Provide input to quality improvement for EPMO & implementation processes and standards

Analyze existing processes and procedures to streamline operations and eliminate redundancy

Collaborate with global and internal cross functional teams to assess opportunities for reducing costs through best practices sharing, continuous process improvements and benchmarking initiatives

HEWLETT-PACKARD 2001 – 2010 SENIOR PROGRAM MANAGER – PERSONAL SYSTEM GROUP (PSG)

Directed and lead multiple customer programs and projects across virtual/global teams and government agencies.

Managed budget, schedule and scope on all customer programs to successfully execute over 40 projects well within schedule and budget

Led and managed Compaq and HP services integration programs and activities

Managed complex, multi-phase development projects through all phases of the SDLC – Software Development Life Cycle

Wrote and executed several SLA - Service Level Agreements for software resource vendors

Negotiated over 140 contracts with third party providers saving the company and strategic partners 2% of operational costs

Tracked program cost activity and communicated with strategic partners to successfully recover department expenses of over $2 million

Created and managed global communication strategies for programs across multiple business units, executives and government agencies to reduce risk and ensure consistent communication

Directed resolution of executive level business and technical issue escalations to achieve satisfactory closure within time and budget constraints

Planned and drove all communications and change management initiatives with internal and external teams to successfully complete post mortems on all projects for future processes and cost improvements

COMPAQ COMPUTER CORPORATION 1999 – 2001 SUSTAINING MARKETING MANAGER – NOTEBOOK PC PRODUCTS

Managed a team of Project Managers for Notebook GBU worldwide Marketing team

Resolved enterprise customer technical issues and communications through marketing interface between (Engineering Problem Resolution Team) and customers

Created standard customer response and communication templates for rapid account response

Rolled out annual customer satisfaction surveys, monthly performance reviews and performance scorecards

Managed the successful transition of product from product development teams to product sustaining marketing teams

COMPAQ COMPUTER CORPORATION 1997 – 1999 PRODUCT MARKETING MANAGER – NOTEBOOKS PC PRODUCTS

Led cross-functional team to develop industry’s-first “sub-five pound” portable computer

Analyzed competitive pricing and set price bands that deferred pricing actions

Published and updated MRDs, technical specifications, and end-user training materials

Focused brand roadmap on technical innovation, competitive positioning and smooth life cycle transitions

Supported sales and field marketing efforts making frequent channel and customer visits to understand first hand customer and field requirements

EDUCATION BBA - University of Houston, Houston, Texas

PROFESSIONAL CERTIFICATIONS / TRAININGS / OTHER

•Certified Scrum Master

•Pragmatic Marketing

•McKinsey PPT Effective Communication

•Green Belt Process Development

•Seven Habits of Successful Managers

•CSI: Negotiation Training

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