Aruna Jagadam

**** ***** **** **** *******: 770-***-****

Alpharetta GA 30004 Email: ac5105@r.postjobfree.com

Objective:

To find a challenging position as a software engineer where I can continue to share my knowledge, learn and contribute through the effective use of technology.

Employers:

Softech International Resource Inc May 2018 to June 2018

HCL Technologies Ltd. Interactive Jun 2010 to July 2017

Microsoft Client

Summary:

7+ years of extensive experience as Technical Lead at HCL responsible for all aspects of Building the project for Microsoft Client, Manual Testing, Application support and operations for Office Tools international applications and Selenium Testing tool.

Validated the website using WCAG 2.0 guidelines.

Worked on JAWS, Narrator assistive tools for accessibility testing.

Extensive experience in preparing Test plan, Test scenarios, Test cases, and Test scripts based on user requirements and system requirements.

Involved in Different phases of Testing (Installation Testing, Functional Testing, UI Testing, Application Testing and Accessibility Testing) for Mobile and Web Applications.

Extensive experience in working with Microsoft office products including Word, Excel, Power point, Visio and Access.

Created Visio’s for the end to end process on how the Testing is done and got appreciation from the Client.

Analyze the business and technical specifications and participated in walk-throughs and sign-off meetings.

Participated in defect review meetings with the team members.

Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating, Executing, Reporting, and Tracking the defects using Quality Center

Ability to work on multiple projects with deadlines.

Excellent presentation and writing skills.

Acted as Mentor for newly joined resources in the team

Client Interactions and understanding customer pain points.

Quick learner, self-initiative with good reasoning and analytical skills.

Involved in performing system and regression testing during the Maintenance Phase of the application.

Participated in User Acceptance Test (UAT), documented procedures and guiding the users in verifying various transactions on the system

Worked on running the test using Selenium IDE and WebDriver.

Have Knowledge on API Testing.

Skills:

Operating Systems

Windows (10,8.1/7/2010/).

Databases

Microsoft ACCESS & SQL server

Testing Tools

Selenium, MTM, JIRA,TFS and Knowledge on ALM, Quality Center

Document&Configuration Tools

Troubleshooting Guides, Doc WIKI.

Testing Skills

UI Testing, Application Testing, Functional Testing, Black box Testing

Education:

Master of Computer Applications: ANR College, Gudivada, ANU, Andhra Pradesh. (2006-2009).

BSC (Computer Science), Andhra Loyola College, Vijayawada, ANU, Andhra Pradesh. (2003-2006).

Certifications:

HCL IKM assessment - Certification for SW Test Engineers.

Trusted Tester - Certification on Office of Accessible Systems and Technology(OAST)

Softech International Resource Inc. May 2018 – June 2018

Worked on providing Application support and Testing on the Internal project in Softech International Resource Inc.

HCL Technologies Ltd. Jan 2016 – July 2017

Technical Lead

The Office of Accessible Systems & Technology (OAST) guides and supports all Department components in removing barriers to information access and employment of qualified individuals with disabilities in accord with the requirements of Section 508 of the Rehabilitation Act of 1973.

OAST provides strategic direction, governance, technical support, and training to ensure Department employees and customers with disabilities have equal access to information and data. OAST strives to ensure that electronic and information technology procured, developed, maintained, or used by the Department is accessible to employees and customers with disabilities through a range of policy, training, technical assistance, governance and compliance activities.

To make the Application\Site accessible to all the people with disabilities, Microsoft provided certain standards called Microsoft Accessibility Standards(MAS).

Responsibilities:

Participated in business analysis of customer requirements and propose testing strategy for the applications to test on Web and Mobile Applications.

Attend the demo on the Application\Site, to Validate the Website for WCAG 2.0.

Prepare the Test Plan, applicable MAS rules and share with the Client\Application Owner.

Once we receive the approval from the Client regarding the scope of the application, Test cases are prepared.

Test cases are also shared with the Application Owner for confirmation.

The tester will start testing the application as per the applicable MAS rules on the Application.

Raise the bugs in Product Studio(Microsoft Internal bug Tracking tool) and assign them to respective Application Owner.

Lead will send to the Closure mail to the Owner, Once the testing is completed.

The Owner will check all the bugs raised by the team.

If there are any queries regarding the bugs, the Owner will set up a call for the details.

Once the issue is fixed, the Owner will send mail to the Lead and assign the bugs to the team for re-testing.

If the issue is resolved, the bug will be closed. Else, it will be re-assigned to Owner with all the necessary details.

Once the testing is completed, Microsoft will give grading for the application, it is called EGRC grading.

Lead will prepare all the necessary details of the application regarding the MAS rules and upload the files into EGRC Platform.

Microsoft will check all the files and give grading for the application.

Lead then share the final Closure of the application with Application Owners and Microsoft team.

Generated test summary reports, daily reports and communicated status with customer along with tracking and reporting on test execution.

Work constructively and professionally by understanding customer needs and planning appropriate test solutions.

Mentoring new testers and sharing knowledge of Microsoft testing procedures and methodologies along with hands on testing solutions.

Been key role player and valuable contributor in delivering complex functionality with high quality.

Environment: Product studio, MAS Standards, Applications\Site that need to be tested.

HCL Technologies Ltd. Jan 2013 – Dec 2015

Downloads Engineer

Downloads are used to update or install an application for Microsoft products and services where the customers can download the content for the respective locale, modify the files and Application support as needed. This involves creating new\modifying the files on existing Office platform.

Responsibilities:

Working on the localization of English content into respective locale as per the requirement.

Hand off and Handback the files on request.

Involved in Test design, planning and execution and leading the test efforts in both agile and water fall projects.

UI testing on the files that are published to live.

Participated in business analysis of customer requirements and proposing testing strategy.

Involved in resolving issues in the live site.

Generated test summary reports, daily reports and communicated status with customer along with tracking and reporting on test execution using MS Decisions tool.

Been key role player and valuable contributor in delivering complex functionality with high quality.

Multi-issue prioritization, tracking, follow-up with MS Product studio tool.

Environment: SharePoint site, Product studio, Download Management Studio (DMS Tool), DDLLOC Tool, MS Office.

HCL Technologies Ltd. Sep 2011 – Jan 2013

Build and Release Engineer

Microsoft will prepare the library content in English language and take that to live. Once the files are in live without any issues, the Vendors will localize the content into different markets. The Build team will take hand off files from vendors and create (HXS) builds for the data and make that into Live using Publishing Tool.

Responsibilities:

Building the localized content and publishing it to live.

Perform Adhoc builds as per the hot fixes.

Creating Test plan and executing the test cases for the respective build.

Rebuilding, for any issues and escalate to the vendors.

Make the file go live using the MTPS (MSDN\TechNet publishing tool)

UI testing on the files that are published into live.

HXT file issue are resolved by modifying the file content.

Involved in raising bugs and defects effectively in Product studio Tool with necessary information that can be well understood by development team to resolve issues efficiently.

Environment: SharePoint site, Product studio, MTPS (MSDN\TechNet publishing tool), MS Office.

HCL Technologies Ltd. Sep 2010 – Sep 2011

Mile Stone Quality (MQ) Engineer

Mile Stone Quality came into existence while migrating the data from O12 to O14 (1.e., from .XML to Share Point site). While migrating the data from there are many issues like broken links, relationship and image changes. To make to resolve all these issues, MQ team fix them to migrate the data to O14. Re-migrate is also done by MQ Team using the Tool for proper propagation of the data.

Responsibilities:

Fixing the broken links issues.

Creating relationship between the pages and assets.

Running the tool for the migrated content.

Performed different type of testing on application to ensure that application is error free.

Worked with Fit test framework for developing fit test for automated acceptance tests.

Tested Migrating Content Providers from an existing schema in XML to new schema in order to utilize the improved and new functionality of Partner Center application.

Re-migrated the content using tool once the issues are fixed.

Environment: XML files, SharePoint site, Product studio, Migration Tool, MS Office.

DECLARATION:

I hereby declare that the above information is true and correct to the best of my knowledge and belief.

Date: 27th June 2018

Place: Alpharetta Aruna.J

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