IT, Customer Service, Design

Addy Mongelli

Web Programmer, Graphic Designer, Videographer/Photographer...

Levittown, NY 11756 ************@*****.*** 516-***-****

A friendly, tech-savvy and highly-motivated programmer/designer looking for a position in which to use my creative and technical skills, as well as cultivate new ones.

Education

Division Avenue High School – Levittown, NY 2010-2014

Regents Diploma, 2014

GC Tech Career Prep Program - Levittown, NY 2012-2014

NOCTI Certification in Graphic Communications Technology, 2014

Became proficient in Photoshop and entire Adobe Creative Suite

Familiar with InDesign and Illustrator

Earned NOCTI certificate

Adapted PSD/JPEG images and layouts into functional HTML/CSS with Adobe Dreamweaver

Gained experience in basic Web Development, front and back-end

Nassau Community College 2014 – 2016

Associate’s in Applied Sciences in Information Technology (A.A.S), 2016

Learned programming syntax with visual basic

Designed webpages with HTML and CSS

Make pages more interactive with JavaScript and jQuery

Wrote functional and dynamic server-side code with PHP and MySQL

Discovered and experimented with the Linux OS (mainly Ubuntu) and command line

Know to configure file permissions in Ubuntu

Ran Nano/vi scripts

Configure web and file storage servers

Configure user accounts in Microsoft Server 2008 Active Directory

Server administration in SUSE and Ubuntu Linux Virtual Machines (VMware/VirtualBox)

Balanced a minimum of 20-30 hours work per week in addition to school

Achieved Dean’s List status two semesters consecutively

Work Experience

Help Desk/Service Dispatcher

Altice USA - Bethpage, NY

February 2018 to Present

•Work overnight

•Operate bridge call in cooperation with two co-workers

•Answer calls from technicians installing Sprint Small Cell boxes

•Use PuTTY to check devices by node number

•See availability of devices based on MAC address

•Monitor nodes for active 911 calls, directing the installers accordingly

•Use excel spreadsheets to efficiently catalog service data, noting active devices before and after node servicing

Server

Ruby Tuesday - Westbury, NY

September 2017 to January 2018

•Exercised excellent customer service skills

•Managed hectic work environment

•Catered to a variety of clientele

•Communicated effectively with the kitchen and fellow staff/managers

Server

East Bay Diner - Seaford, NY

September 2016 to July 2017

Server

Buffalo Wild Wings - Westbury, NY

August 2015 to August 2016

•Worked late shifts

•Learned excellent service skills

•Sometimes diagnosed computer-related issues involving the POS systems, and printers

•Exercised good work ethic

•Served and worked with diverse variety of people

•learned to cooperate with coworkers

•was taught how to multi-task

Assistant/2nd Shooter

White Diamond Video - Levittown, NY

June 2014 – Nov 2015

•Used Canon DSLRs like the 60D, 7D and C100 for wedding videography

•Recorded wedding ceremonies as a second shooter

•Assisted employer with lens-changing, lighting and transporting equipment

•Capture video of cutting cake, first dances and parent dances

•Learned to speak to clients in a hands-on, direct and professional manner

•Front-end development contribution to website with HTML/CSS

•Assisted in writing JavaScript and JQuery to make pages more dynamic

Customer Service

Dairy Queen - Levittown, NY

December 2014 to August 2015

Server

Denny’s - Levittown, NY

September 2013 to January 2014

•Learned basics of customer service

•Became comfortable in workplace environment

•Developed strong work ethic

•Comfortable at communicating with guests and peers

Print Shop

GC Tech – Levittown, NY

September 2013 - June 2014 (senior year of High School)

•Created vibrant patterns and designs using PhotoShop

•Made ready for print pamphlets, leaflets and flyers using InDesign

•Mass printing of pamphlets, flyers, envelopes and such

•Learned pre-printing techniques for best results

•Silk screen printing for mass production of T-shirts

Apprentice

JF Machines - West Babylon, NY

Summer 2013

•Cleaned-up machine shop

•Filed down machine parts according to supervisor's request

•Organized tools as per requested order

•Basic maintenance of shop

•Assisted basic page format of the JF Machines website with HTML/CSS

Skills

Technical Expertise:

•Webpage design with HTML and CSS

•Interactive web development with JavaScript and JQuery

•Comfortable with Linux environment

•Apache, MySQL and PHP development experience

•Exposed to OOP with Java and C#

•Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

•Adobe Creative Suite (Photoshop, InDesign, Premier, etc.)

•Final Cut Editing software

•Sony Vegas Editing Software

•Eclipse and Notepad++ Development Environments

•Ask me for more

Contact this candidate