Medical Administrative Assistant
Resume:
Helen “Chris” Wilcox
Victoria, Tx. 77901
541-***-**** Cell
Objective: To find a company with a position where I can use my skills to facilitate the activities of a busy office and a growing organization with room for opportunity and advancement.
Work Experience
May 2016-May 2018 Performed a variety of office skills including
Samaritan Health Svcs patient check in, insurance verification, appt. scheduling
AGH-ADM using EPIC system. Answering multiple phone lines,
Albany,Oregon routing phone notes to proper providers.
Medical Off. Specialist Secured information to assure rapid reimbursement. Initiated collection activity by requesting co-payments, deposits and anticipated balance due. Provided education to patients related to medical necessity requirements. Received and documented acceptance of cash, checks, credit card payments
May 2015-March 2016 Performed a variety of offices skills for temporary
Express Employment positions. Last temp Assignment was with Pacific
Professionals Source in Provider Services, processing medical claims
Eugene, Oregon pended for manual adjudication using Facets and
Clerical/Data Entry Onbase programs in assigned workflow roles, Performed mail sort for incoming/outgoing mail and prepared mail for OCR scanning.
May 2014-May 2015 Medical Records Clerk
Lane Gastroenterology Any and all patient records, including and building
Eugene, Oregon charts and maintaining information according to
Medical Records HIPPA compliance.
Aug. 2010-April 2014 Performed variety of registration, admission, public
McKenzie Willamette relations, financial and medical service functions.
Medical Center Performed interviews for the purpose of initiating
Springfield, Or. accounts. Evaluated information to determine
Pt Reg. Specialist appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority. Determined appropriate documentation and form requirements based on medical and financial indicators.
Secured information to assure rapid reimbursement. Initiated collection activity by requesting co-payments, deposits and anticipated balance due. Provided education to patients related to medical necessity requirements. Received and documented acceptance of cash, checks, credit card payments as well as patient valuables. Acted as a liaison between the patient and visitors and others and of treatment authorization. Provided information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of medical records, patient rights and responsibilities and advanced directive notices.
May 2009-June 2010 Office Assistant: answering multiple phone lines, patient
Dreyer Dermatology scheduling, chart building, insurance verification, Billing,
Eugene, Oregon patient charge collection,
Office Asst. Floor Assistant: CNA duties; rooming patients, vital signs, assisting in patient minor surgical procedures in office
Operating Room: setting up OR for surgery, setting up surgical trays, assisting in surgery, removal of stitches and putting dressing on surgical sites
July-2007-October 2008
Access Mediquip, LLC Sr. Administrative Assistant to Sr. Executives
Houston, Texas of Access MediQuip.
Sr. Adm. Asst. Generated and Distributed Financial and Operational Reporting to Sales and External Clients, Interacted and Coordinated Activities with important clients and executives with Fortune 500 and Fortune 1000 companies, Coordinated Logistics, Exhibits and Conferences Nationwide for Corporate Accounts and Directors of Payor Sales and Account Management, Maintained Expense Reports, Travel Planning, and Maintained Confidential Information for COO, CEO, Sr. EVP, EVP, and Business Development Dept. as well as handled special projects and events for various departments, Assisted in Accounting with Daily Check Deposits when needed and maintained, monitored & reconciled petty cash ($200) transactions and receipts.
2006-2007 Victoria College
2003-2006 Wharton County Jr. College
Nov. 2002-May. 2003 Patient Account Scheduling, AR/AP, Billing, HR pre- MacLennan Chiropractic screening, Answering multiple phone line system,
Bay City, Texas CPT/ICD-9 coding, filing, Computer back up,
Front Office Asst. Deposits, Patient charts, Ins. verification, Assisted Physician with patients treatments as well, Knowledgeable in all office procedures and policies
Nov, 2001-Nov. 2002 Patient Account Scheduling, AR, Billing, Employee pre-
Barry Liberoni M.D. screening, Multiple phone lines, Bank deposits, Patient
Bay City, Texas charts, Filing, Insurance verification, Computer back
Front Office Asst. up, CPT/ICD-9 coding, Assisted physician with patient care, Height, Weight, Vitals and Knowledgeable in all office procedures and policies
Jan. 1998-2001 Maintain client records and databases, establish extensive
Diversitech Corp. Client referral network, HR Recruitment, Pre-screen Columbus, Texas employees for HR dept., Chemical ordering for daily
Adm. Asst/ production schedules and product inventory,
VP-TX. Operations Compiled daily inventory sheets for distributions of
Chemical inventory & use using Excel spreadsheets,
Report generation as well as system backup and
Answering multiple phone lines systems, Filing,
Kept V/P schedule and personal information and
Calendars up to date as well as scheduling meetings,
Compiling presentations for meetings and other office
Personnel, Outsourcing for new vendors to save the company money for bought products
1995-1998 Responsible for administration of claims payments to
Prudential Healthcare various insurance companies using specific computer
Houston, Texas programs, responsible for coaching 20 team members on
Claims Administrator paying claims and implementing proper procedure, CPT/ ICD-9 Coding
SKILLS:
Microsoft Office with applications including MS Outlook, MS Word, MS Excel, and PowerPoint. ProMed, HMS/AS400 Medical System, AmTelco 16 line hospital phone answering system, Facets and Onbase Adjudication programs as well as CPT, ICD-9, HR recruitment, HR pre-screening, Test administration, Employment Verification, Insurance verification, Insurance Billing, Answering multiple phone line systems, Fax machines, Adding machines, 10 key by sight, Copiers, Knowledgeable with all office type equipment etc., Excellent communication and people skills, Administrative Assistant Certified, Certified Nurses Aide, Patient Registration, Claims Administrator and data entry.
EDUCATION:
Rice High School
1983 Graduate
Lane Community College
2010-2012
Associate Degree
Wharton County Junior College
2003-2006
General studies: English, History, Government, Algebra, Statistics, Chemistry, Microbiology, Anatomy and Physiology, Psychology, Human Resource Management
Awards: Phi Theta Kappa
Victoria College
2006-2007
Associate Degree Nursing Program (not completed)
Computer applications: Microsoft Word, PowerPoint, Excel
Nursing Courses, Pharmacology, Dimensional Analysis
Awards: Phi Theta Kappa
*Any breaks in time, I attended college.
References:
Deb Brown-MVMP 541-***-****
Brenda Self Whitney-- MWMC 541-***-****
Michelle BarnesMA/MVMP 541-***-****
Karlie Hahn-MVMP 541-***-****
Melissa Berard-Samaritan Health Services 541-***-****
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