E* Solutions, Arlington, VA Feb. – May 2018
Marketing and Office Operations Associate
Led development of social media messages, press releases, media advisories, articles, promotional materials, and web content. Consistently updated social media strategy based on industry standards.
Planned, implemented, organized, and controlled external communication efforts around leadership’s participation in TEDx event.
Served as key advisor in planning and executing marketing efforts in order to market products and services.
Managed internal and external relationships through building brand awareness and positioning leadership as thought leader in target markets and topic influencers.
Designed and developed newsletters tailored to specific constituents.
Coordinated meeting logistics, invitations, and registration.
Demonstrated ability to think strategically and flexibility with operational duties. Quickly adapted and pivoted to respond to changing needs in a dynamic start-up environment.
Ministry of Education, Medellin, Colombia July – Dec. 2017
Responsible for the creation of weekly lesson plans to introduce vocabulary, grammar, and current events in world affairs to the foreign language classroom. Utilized cross-communication skills while teaching English to 400 high school students. These lesson plans were selected as a model for future English teachers at the school. Received medal of distinction from school upon completion of fellowship for contributions to the local community and school.
Determined needs of students and instructors in order to manage and execute the school’s largest fundraiser. Develop and manage timelines to create a comprehensive, cross-platform social media strategy to generate $2,000 USD, and solve immediate and long-term needs of the school and instructors. Involved donors with outcomes of the campaign through innovative strategies and digital communications. Funds were used to renovate the Bilingual Room with English language materials and SMART devices.
Center DC, Washington, DC Feb. 2017 – July 2017
Handled communications and outreach strategy for community service initiative of social justice and community-based organization.
Identified opportunities to expand Center DC’s communications presence and efforts across core issue areas; monitored and expanded social media presence and strategy.
Built cross-cultural dialogue with existing and potential members, and prospective donors and members of the organization.
Ntrepid Corporation, Herndon, VA Sept. 2015 – Dec. 2016
Proposed new mobile application design to clients based on research of social media trends. Initiated design of application and coordinated with the engineering team throughout its development and release.
Examined trends in the communications field and presented recommendations for US government policy positions on issues of domestic and international security.
Compiled in-depth, analytical reports and conducted crisis communications for multiple projects simultaneously, work well under pressure, and meet strict deadlines.
Selected to attend the Carnegie Endowment for Peace Junior Fellows Conference 2016 on the topics of virtual collaboration, national security, and cross- cultural communication.
Chosen to speak on panel with Teach for America's Asian American and Pacific Islander Initiative Resource Group in December 2015.
Department of Health and Human Services, Washington, DC Jan. 2014 – Sept. 2015
Management Analyst (contractor through Futrend Technology, Inc.)
Evaluated programs and recommended procedure to advance close, regular, collaboration between Executive-level leadership, foreign Ministers of Health, and the Department of Health and Human Services Office of Global Affairs and Office of Customer Relationship Management. Ensured tools and processes were used for future initiatives.
Retrieved survey information for analysis and evaluation. Interpreted survey results and presented findings in formal reports.
GeoPoll, Washington, DC June 2013 – Jan. 2014
Coordinated projects to influence stakeholders, including local and international media houses and brands, research agencies, and NGOs.
Evaluated, processed, and made proposals or recommendations for organizational improvements.
Designed and delivered text, web-based, and Interactive Voice Recording surveys in various languages to international mobile phone users to gather timely insights from emerging markets and countries. Results of surveys were presented to clients in pivot tables, research reports, and formal presentations.
Managed new hire orientation and created Standard Operating Procedure for Survey Administration team.
American University, Washington, DC Jan. 2012 – Mar. 2013 Advanced Learning Technologies Trainer and Event Coordinator
Enhanced and created promotional materials and technical documentation of software and programs
related to education.
Learned new technology and innovative collaboration strategies. Facilitated informative technology workshops for faculty, students, and staff of American University.
“Unexpected Allies in Medellín,” published by Atlas Corps, Washington, DC (January 2018)
“Countering al-Qaeda's Propaganda,” briefing for the Defense Intelligence Agency (December 2012)
“US-Bangladesh: A Deepening Relationship,” published by the Embassy of Bangladesh, DC (March 2011)
American University 2011 – 2013
Master of Arts: International Media
St. John Fisher College 2007 – 2011
Bachelor of Arts: Communication, Spanish, and English
Cum Laude; Service Scholar; Member of Sigma Tau Delta, Lambda Pi Eta, and Alpha Mu Gamma honors societies
International TEFL Academy 2017
Teaching English as a Foreign Language / Teaching English as a Second Language Certificate
Skills & Languages
Spanish (Fluent); Urdu (Proficient); Arabic (Beginner); Swedish (Beginner)
Technical Writing; Public Speaking; Prof. Brief Creation & Presentation; Microsoft Office Suite; Web Design; HootSuite; Adobe Photoshop & InDesign; Video Editing; Prezi; Media Relations; Communications Strategy