Amy N. Herndon
Tallahassee, FL 32303
******@*****.***
Summary of Qualifications
I have a very strong work ethic. I am punctual, organized and take pride in my personal/professional appearance. I am computer literate and proficient in all versions of Microsoft Windows and Microsoft Office. I am experienced in a variety of scheduling, data intake/processing software and customer service. I am bilingual in both English and Spanish. Experience
January 2017-May 2018
Capital Medical Corporation. Tallahassee, FL- Data Intake Coordinator
● Handled the intake/entry of large volumes of patient, hospital and DME data while simultaneously dealing with insurance companies, customers and workers compensation professionals alike.
● Worked first hand with verification and execution of insurance benefits, authorizations and referrals for Durable Medical Equipment from both primary/secondary insurance agencies and third party vendors.
● Billed patients and insurance companies for provided medical equipment, ran payments and processed invoices.
July 2013- March 2014
Florida State University Health Services, Tallahassee, FL- Patient Services Representative
● Scheduled new and existing students for a multitude of varied medical appointments and procedures.
● Handled Legacy ACD multi line phone systems while acting as the front line for patients in need.
May 2012- February 2013
South East Eye Specialists, Tallahassee, FL - Front Desk Representative
● Scheduled new and existing patients through Panacea and Management Plus EHR systems.
● Ordered contact lens through ABB Concise while simultaneously verifying patient insurance.
● Entered time sensitive and classified data while filing and faxing a plethora of various documentation.
2
August 2010- June 2011
FSU Infant and Toddler Child Development Center, Tallahassee, FL - Assistant Teacher
● Assisted infants and children, ranging from 6 weeks to 4 years of age, in daily activities pertaining to their development.
● Would plan and carry out daily art and reading lesson plans while assisting children with actions associated with the further development of their motor skills and mental capabilities.
August 2004-August 2008
Conroy, Simberg, Gannon, Krevans, Abel, Lurvey, Morrow & Schefer P.A., Tallahassee, FL- A dministrative Assistant
● Created and prepared budgets for busy litigation attorneys within the firm.
● Managed attorney schedules while entering and verifying payroll, entering time sensitive data and answering a multi line phone system.
Education
June 2004- May 2009
Florida State University, Tallahassee, FL- B.A. History and Criticism of Art
● Awarded 75% of tuition in scholarships.
● Deans list awarded from the quarters of December 2006-May 2009. References
Available upon request.