Frani Garcia

Twin Falls, ID *****

775-***-****

ac50or@r.postjobfree.com

Education:

Wells High School – Wells, NV Graduation Year: June 2004

(High School Diploma)

August 2000 – June 2004

Experience:

Cactus Petes – Jackpot, NV

Assistant Restaurant Manager- 36 Steak and Seafood & Desert Room

August 2016- Present

Assist in controlling labor cost for the restaurants.

Assigns stations and job duties.

Greets and seats guests and insures proper service.

Assists in training employees.

Maintains open communication between all personnel working in the dining room.

Acting Manager in the absence of the Restaurant Manager.

Understand and demonstrates Management’s point of view.

Ensure employee safety.

Responsible for the cleanliness of all side stations, tableware, floors, salt and pepper, sugar, etc.

Encourages teamwork in the department.

Coaches and counsels those not meeting standards.

Treats each individual with care, dignity, fairness, respect and recognition.

Coaches, counsels, and terminates, when necessary, those not meeting standards.

Visits with guests a minimum of five minutes every hour.

Ensure that all Team Members are knowledgeable of and adhere to all Pinnacle Entertainment Service Standards.

Execute and share all Food and Beverage Dept. policies and procedures.

Cactus Petes – Jackpot, NV

Fine Dining Server- 36 Steak and Seafood

October 2015- August 2016

Greet guests with a smile and pleasant disposition in a timely manner.

Must be familiar with menu, daily specials, and preparation of foods and prices.

Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).

Take customer’s orders and accurately input the order into the computer.

Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal.

Present check for payment when all guest needs have been met.

Complete assigned side work and additional daily tasks.

Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.

Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.

Cactus Petes – Jackpot, NV

Beverage Server/Bartender

March 2014- January 2016

Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders.

Suggest and up sell cocktails.

Observe and anticipate guest’s needs in order to fill any additional requests or needs.

Serve tables in proper order of arrival with exceptions in common sense situations or as ordered by your supervisor.

Inform immediate supervisor if a critical supply or service situation should arise.

Responsible for side work assigned and any additional assigned daily tasks.

Practice and observe safety rules and regulations and encourage others to do the same.

Conduct oneself in a manner that reflects a positive professional image.

Greet guests with a smile and a pleasant disposition.

Keep assigned workstation clean; ashtrays, trash, etc.

Follow all cash handling procedures as listed in the Food & Beverage Manual.

Responsible for following the calling order when ordering cocktails.

Recent Achievements:

ServSafe Management Certification: April 2017

Living Our Values Team Member of the Month- 3 awards

Living Our Values Team Member of the Year Finalist /Winner 2017

Computer Skills:

Proficient with Microsoft Excel, Word,

General Skills:

A great multi-tasker, good listener, responsible, I have a great sense of urgency. I am very reliable and a great leader. Great business skills.

References

Patrick Scheidt Rjay Baliola Rudy Sena

208-***-**** 208-***-**** 208-***-****

Twin Falls, ID Twin Falls, ID Twin Falls, ID

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