Administrative Assistant Service Representative

CRENISE TUCKER

ADMINISTRATIVE ASSISTANT

T

hought – Leading Administrative Assistant with extensive experience supporting leaders and day-to-day business operations. Selected for special projects based on a proven ability to steer multiple stakeholders, collaborate cross-functionally, and manage shifting timelines. Brings a proactive, business – minded approach to the organization.

PROFESSIONAL EXPERIENCE

WEWS NEWSCHANNEL 5 1995 – 2018

Log Editor 2001-2018

Managed the Traffic Department for the Station, which included training and mentoring new Traffic Coordinators and screening potential on-air commercials.

Managed inventory

Successfully placed ads for the highest rate of return on investment.

Served as Chief Liaison between upper level management and the sales team.

Ensured all on-air commercials were FCC compliant.

Collaborated with account executives regarding inventory changes.

Enhanced the Station’s revenue by implementing a process improvement to proactively manage inventory.

Due to technical acumen, trained employees on the Wide Orbit system.

Copy Coordinator 1998-2000

Managed copy inventory and processed advertisement orders

Placed copy for commercial advertisers

Worked cross-functionally with the Promotions Staff, Commercial Production, Engineering Team, as well as, the News Department.

Resolved log conflicts

Accounting Department 1995-1997

Handled Payroll, account receivables, and confidential information

Managed Account Executives’ commercial accounts

Processed client payments

Conducted quality control initiatives, resulting in exceptional savings to the bottom line.

Additional Professional Experience:

Walgreens Pharmacy - Assistant Manager / Bookkeeper

Best Products - Customer Service Representative / Office Management

Silverman’s Department Store - Customer Service Representative

EDUCATION

Cleveland State University – Associate’s Degree

Major: Business Management / Computer Science

Contact this candidate