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Social Media Customer Service

Lynnwood, WA
June 25, 2018

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Dakota K. Chronis

***** **** ***** *

Lynnwood, WA 9803687



North Seattle College, Seattle, WA

Associates in Arts

GPA: 3.54

Heritage High School, Vancouver WA

High School Diploma, 2014

Awards and Scholarships

* Barnes & Noble Bookseller Scholarship

* Education Fund Scholarship

* John and Mary Ann Mangels Endowed Scholarship Recipient, 2016-2017

* Pathways Scholarship Recipient, 2016-2017

* LeTendre Scholarship Recipient, National Association for Homeless Children & Youth, 2015

* Transforming Lives Award Nominee, North Seattle College, 2015


Student Body President – Student Administrative Council, North Seattle College, 206-***-****

June 2017 – Present

* Meet and partner with faculty and staff to discuss policy, student needs, and budgeting.

* Lead weekly meetings for Student Administrative Team and direct Student Leadership as a whole.

* Demonstrate cultural awareness and work with diverse teams.

* Coordinate with other College Student Body Presidents and foster community between campuses.

* Communicate needs of students to staff and faculty and spread awareness of school policy.

* Promote college values, boost student retention and success, and foster an inclusive campus culture.

Team member – Five Guys Burgers and Fries, Northgate, Seattle, WA, 206-***-****

September 2014 – Present

* Provided customer service in a friendly and helpful manner, resolving customer complaints and conflict.

* Managed cash registers, taking orders in person and over the phone.

* Trained new employees.

* Prepared, cooked, and served food.

* Performed janitorial duties, washed dishes, and lifted 40+ pounds regularly.

Communications Board Coordinator – Student Administrative Council, North Seattle College, 206-***-****

June 2016 – June 2017

* Lead weekly team meetings to coordinate efforts and ensure effective communication between teams.

* Implement a variety of social media and marketing efforts to promote Student Leadership activities.

* Interact with diverse students to cultivate an inclusive environment.

* Support cultural awareness and social activism through campus events and discussions.

* Use Microsoft Word, Excel, Powerpoint, Publisher, and Photoshop.

Guest Lecturer – University of Washington Dream Project, Seattle, WA, 206-***-****

Autumn 2015 – Spring 2017

* Give two quarterly presentations about mentoring youth experiencing homelessness to groups of 25-140 students in the

UW class, Education 260: Introduction to Mentoring.

* Encourage empathy and educate students about available resources and relevant legislation.

Intern – SMART Center, University of Washington, Seattle, WA, 206-***-****

August 2016 – September 2016

* Compiled relevant research, data entry, data cleaning, and transcription.

* Performed duties with reliability, efficiency, and flexibility.

* Managed email and office organization.

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