Social Media Customer Service
Resume:
Dakota K. Chronis
Lynnwood, WA 9803687
***********@*****.***
Education
North Seattle College, Seattle, WA
Associates in Arts
GPA: 3.54
Heritage High School, Vancouver WA
High School Diploma, 2014
Awards and Scholarships
* Barnes & Noble Bookseller Scholarship
* Education Fund Scholarship
* John and Mary Ann Mangels Endowed Scholarship Recipient, 2016-2017
* Pathways Scholarship Recipient, 2016-2017
* LeTendre Scholarship Recipient, National Association for Homeless Children & Youth, 2015
* Transforming Lives Award Nominee, North Seattle College, 2015
Experience
Student Body President – Student Administrative Council, North Seattle College, 206-***-****
June 2017 – Present
* Meet and partner with faculty and staff to discuss policy, student needs, and budgeting.
* Lead weekly meetings for Student Administrative Team and direct Student Leadership as a whole.
* Demonstrate cultural awareness and work with diverse teams.
* Coordinate with other College Student Body Presidents and foster community between campuses.
* Communicate needs of students to staff and faculty and spread awareness of school policy.
* Promote college values, boost student retention and success, and foster an inclusive campus culture.
Team member – Five Guys Burgers and Fries, Northgate, Seattle, WA, 206-***-****
September 2014 – Present
* Provided customer service in a friendly and helpful manner, resolving customer complaints and conflict.
* Managed cash registers, taking orders in person and over the phone.
* Trained new employees.
* Prepared, cooked, and served food.
* Performed janitorial duties, washed dishes, and lifted 40+ pounds regularly.
Communications Board Coordinator – Student Administrative Council, North Seattle College, 206-***-****
June 2016 – June 2017
* Lead weekly team meetings to coordinate efforts and ensure effective communication between teams.
* Implement a variety of social media and marketing efforts to promote Student Leadership activities.
* Interact with diverse students to cultivate an inclusive environment.
* Support cultural awareness and social activism through campus events and discussions.
* Use Microsoft Word, Excel, Powerpoint, Publisher, and Photoshop.
Guest Lecturer – University of Washington Dream Project, Seattle, WA, 206-***-****
Autumn 2015 – Spring 2017
* Give two quarterly presentations about mentoring youth experiencing homelessness to groups of 25-140 students in the
UW class, Education 260: Introduction to Mentoring.
* Encourage empathy and educate students about available resources and relevant legislation.
Intern – SMART Center, University of Washington, Seattle, WA, 206-***-****
August 2016 – September 2016
* Compiled relevant research, data entry, data cleaning, and transcription.
* Performed duties with reliability, efficiency, and flexibility.
* Managed email and office organization.
Contact this candidate