Rachelle L. Sumrall

**** * ***** * *** Broken Arrow, OK 74014 918-***-**** ac50lq@r.postjobfree.com

Skills

Customer Service

Multi-Tasking

Meeting Deadlines

Self-Initiator

Microsoft Excel

Microsoft Word

10 Key

Multi-Phone Lines

Trainer

Fast Learner/Organized

Sales

Dependable/Reliable

Education

Tulsa Public Schools - GED November 2007

Platt College – Dental Assistant October 2013

Property & Casualty August 2015

Life License February 2018

Professional Experience

STATE FARM - TYLER MCCALL – TULSA, OK

Personal Account Representative, 01/2015 To 04/2015 & 8/2015 to 06/2018

Responsibilities:

Clerical – Fax, Email, Answer Multi-Phone Lines & Distribute Mail

Scan, Upload, Mail and File Forms

Write home, auto, life policies, Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claim submissions, and billing clarification.

ROADMASTER DRIVING SCHOOL Tulsa, OK

Receptionist, 1/2015 to 8/2015

Responsibilities:

Clerical – Fax, Email, Answer Multi-Phone Lines & Distribute Mail

Scan, Upload and File Files

Schedule Appointments, Route Operator Calls

Data Entry, Request Background Checks

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Rachelle L Sumrall

Broken Arrow, OK 918-***-**** ac50lq@r.postjobfree.com Page 2 of 2

MCDONALDS Tulsa, OK

Crew Member, 01/2014 to 3/2015

Crew Member, Trainer / MIT 11/2010 to 02/2013

Responsibilities:

Cashier / Order Taker

Barista / Food Runner

Stocking / Cleaning

MIT, Crew Trainer at the Broken Arrow Location

Key Accomplishment(s):

Became a crew trainer and moved up to the Manger in Training

RGIS Tulsa, OK

Inventory Specialist, 10/2013 to 1/2014

Responsibilities:

Count Products with Accuracy

BANK OF THE WEST Tulsa, OK

Financial Service Representative, 07/2010 to 7/2012

Responsibilities:

Customer Service/ Teller – Process deposits, Withdrawals & Loan Payments

Open New Accounts, Maintain Accounts

Sales – Offer new products that fit customer needs

New Business – Went to local business to offer products

Loans- Prepare new loan applications, Requested Proper Documents

Clerical – Fax, Email, Mail, Answer Multi-Phone Lines

Key Accomplishment(s):

I exceeded monthly goals, Promoted from Part Time Teller to Full Time Accounts Specialist.

References Available Upon Request

Contact this candidate