EDUCATION

B.S. Human Resources

Major Marketing

University of Puerto Rico,

Aguadilla Campus

Graduated: May 2007

SKILLS

Software: Microsoft Office 2010,

Quickbooks, Outlook

Interpersonal: Able to work

as a team member with little or no

supervision and willing to

travel and relocated

Language: Fluent in Spanish and

English

Verónica Soto García

EXPERIENCE

Summary Industry Experience

Experience in the pharmaceutical industry, solar industry and bank industry in the following fields: customer services, cash handling and working in fast-paced environ- ment.

Synerlution, Inc. - Receptionist/Accounts Payable Assistant/Purchasing Agent March 2011/Present

Responsibilities:

• Assist employees, customers, clients at their arrival

• Obtain documentation and approval before processing

• Manage Petty Cash and all its transactions

• Enter invoices and match to received purchase order

• Process vendor invoices, travel and expense reimbursements, checks and wire transfer

• Handle bank deposits and other transactions

• Conduct vendor payment research, corresponding with vendors and internal/ external customers via phone and email

• Resolve issues with internal personnel and external vendors

• Respond to customer and vendor inquiries

• Negotiate purchases to ensure lowest cost consistent with company standards for quality products

• Continually research alternate sources for products in order to ensure the most competitive pricing

• Maintain knowledge of local representatives and distributors and build construc- tive relationship

• Reduced freight costs and find early pay discounts

• Verified purchase requisitions by comparing items requested to master list and clarified unclear items

• Forwarded available inventory items by verifying stock: scheduling delivery Santander Bank - Bank Teller

2008/2011

Responsibilities:

• Provide efficient service to depositors through the process of all transactions

• Process account transactions effectively

• Resolves customer concerns with guidance

• Recognize customers’ needs and refers to appropriate staff

• Responsible for providing accurate and timely settlement of cash and related items Doral Bank - Bank Teller

2007/2008

Responsibilities:

• Manage the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing, maintained vault cash, including buying and selling of cash with branch tellers and ATMs, as needed

• Present products and services while proactively educating clients on utilizing available access channels

• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Farmacia Bello - Retail Store Manager Assistant

1999/2004

Responsibilities:

• Planning and implementing strategies to attract customers

• Coordinate daily customer service operations (e.g. sales processes, orders and payments)

• Track the progress of weekly, monthly, quarterly and annual objectives

• Monitor and maintain store inventory

• Evaluate employee performance and identify hiring and training needs

• Supervise and motivate staff to perform their best ac50kk@r.postjobfree.com

787-***-****

PMB 74 P.O. Box 60401

San Antonio, P.R., 00690

OBJECTIVE Obtain a full-time position with an innovative and technological company that utilizes my skills and education in a real world scenario.

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