Executive Assistant Office
Resume:
Diane E. Camp **********@*******.***
**** * ***** * ***, Owasso, OK 74055
Summary: Adaptable, detail-oriented administrator with good customer service and organizational skills; a
broad range of operational experience, including knowledge management, research, marketing, data
processing, office management, facilities, and accounts receivable.
Employment:
Openlink Financial - Office Manager (04/2009 - 06/2018)
•Served as receptionist for incoming clients, vendors and visitors.
•Coordinated issue and activation of security access to office.
•Purchased and kept sufficient inventory of necessary supplies for office.
•Provided shipping and receiving services for office.
•Coordinated catering and additional support for inhouse employee/client training and meetings as needed.
•Reviewed and approved incoming invoices for payment.
•Coordinated contract parking with local lots; maintained list of active parkers at each lot; ensured A/P deducted accurate amount from employees’ paychecks for parking.
•Maintained relationship with building management, coordinating any necessary office maintenance and facilities issues with building engineers.
•Maintained vendor relationships with local hotels and employee parking services.
•Created and published quarterly office newsletter.
PricewaterhouseCoopers - Global Knowledge Mgmt Content Coordinator (06/2003 – 11/2008)
•Managed content for PwC’s global Technology Network, which included IT Strategy, Data Management, and IT Due Diligence. This was one of the largest practitioner networks with the Firm in terms of breadth of intellectual property and membership, which included an active community of staff and partners from 36 countries.
•Supported ad hoc projects for multiple global network managers in providing marketing, sales and delivery-driven content available to over 25,000 PwC consultants worldwide. Responsibilities included: conducting extensive internal and external research; populating new materials in the database; liaising with SMEs; reviewing content quality; ensuring copyright compliance; classifying content by type, location and subject matter; indentifying original author and contact; and writing document summaries.
•Manage 24 mail groups with over 4,000 members, ensuring lists are current and up-to-date. The result was a mature communications channel to push information out (newsletters, methodology updates, etc.) and a well-managed protocol to facilitate cross-border collaboration, knowledge sharing and rapid responses to global proposal efforts.
•Rewrote client-sensitive documents, ensuring all references to the client (logos, staff, products, subsidiaries, IP addresses, etc.) were removed and the document could be used as a template for future reference.
•Conducted quality reviews of expired materials and approved new content submitted to users.
•Compiled lists of worldwide SMEs and their specific skill sets to drive resource identification. Proactively ensured network members’ resumes were up-to-date and loaded in appropriate directories.
•Performed large-scale content migrations to new systems, often requiring manual correction and re-tagging of individual files.
•Administered the data migration and coordinated the development cycles of an internal knowledge tool that supported Oracle systems auditing, and wrote the end-user training manual for its use.
PricewaterhouseCoopers - Global Knowledge Link Research Desk Researcher (09/2002 – 06/2003)
•Researched market trends for multiple industries and summarized finding, utilizing tools such as Gartner, IDC, Faulkner, Forrester, Giga, Meta, Harvard, LexisNexis and Factiva.
•Responded to large volume of requests from project and proposal teams, leveraging internal and external databases.
•Maintained statistical information and implemented improvements to Lotus Notes tracking database used to support helpdesk services, disseminated surveys and evaluated results.
•Assisted in development and testing of global contract/staffing database, including individual follow-ups for collecting contact information and resumes.
PricewaterhouseCoopers - US Internal Audit Svcs Marketing Team Coordinator (08/2000 – 09/2002)
•Researched SEC filings, produced matrix reports of interlinking board member relationships of targeted companies.
•Centrally managed the development of client proposals and thought leadership publications, including monitoring the revision systems, proof-reading and editing.
•Tracked and verified global practitioner headcount and availability for inclusion in proposals.
•Planned major internal and external events, including liaising with vendors, presenters and sponsors. Furnished materials for booths and presentations, organized catering, finalized contracts, etc.
•Centrally managed core team schedule.
•Tracked national pipeline of opportunities by collecting data from regional contacts.
•Administered the content on the public website.
PricewaterhouseCoopers - Mgmt Consulting Services Executive Assistant (12/1996 – 08/2000)
•Scheduled meetings and travel itineraries for multiple partners, including office managing partner and regional leader.
•Planned and organized regional meetings and events.
•Prepared presentation materials.
•Administered lead pipeline and proposal tracking database.
•Trained peers in Firm processes and software.
•Responses to frequent ad hoc requests from staff and partners regarding sales channel information.
Additional Job Experience and References Available Upon Request
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