Assistant Manager
Resume:
Cheryl Rodriguez
Livermore, California 94550
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P R O F E S S I O N A L E X P E R I E N C E
Calibration Services Coordinator (2015 to Present)
Stryker Neurovascular, Fremont, CA
Manage on-site and off-site calibration schedule for more than 2000 assets
Coordinate with equipment owners across departments to obtain and send out measurement and test equipment/instrumentation to be calibrated by external calibration service providers
Manages shipment and logistics for all instruments sent off-site for calibration
Checking in each piece of equipment upon return and verifying each Calibration Certificate against each asset specification document for completeness and accuracy
Verify each calibration sticker, affixed to each piece of equipment, reflects correct calibration due dates and calibration intervals
Obtain quotes form third party vendors and obtain Purchase Orders
Maintain PMI database of all Stryker NV Fremont assets
Maintain all Asset History Folders both hard copy and electronically
Ensure Out of Tolerance events and/or Non Conformances are reported in a timely manner and that all necessary documentation is available to facilitate closure of the associated deviation investigations
Create monthly and quarterly Management Review Metrics
Change Notices in PLM
Senior On-Site Services Specialist (2014 to 2015)
Ricoh at Stryker Neurovascular, Fremont, CA
Sorts, distributes and handles incoming and outgoing mail and packages
Key-Op / Provides copier maintenance and/or repair of customer site equipment
Receptionist / Front Desk duties
Assist Site Supervisor in running high volume copy machines and performs binding and finishing work
Responds to service calls required by customer
Leasing Consultant (2010 to 2014)
Greenbrier Woods Apartments, Chesapeake, VA
Coordinates marketing and leasing of vacant apartments
Tours, screens and qualifies prospective tenants
Manages the leasing process from initial application to move-in
Prepares move in packets and lease packets
Process rent payments
Responds to residents needs and coordinates with maintenance staff to resolve issues
Maintains positive relationships and high occupancy retention levels with all residents
Assist with annual community budget
Leasing Consultant / Assistant Property Manager (2005 to 2009)
Mission Property Management, Fremont, California
Coordinates marketing and leasing of vacant rental properties
Shows, screens and qualifies prospective tenants
Manages the leasing process from initial application to move-in
Oversees the timely preparation of homes for rental, manages re-hab budgets and timelines, contracts for vendor services and supervises as required
Interacts regularly with property owners to ensure objectives are being met
Responds to tenants needs and coordinates with maintenance staff to resolve issues
Relates professionally with vendors, property owners, tenants and co-workers
Senior Corporate Travel Consultant (1999 to 2004)
Lawyers Travel Service, Cooley Godward LLP, Palo Alto, California
Developed and managed strong customer relations
Booked heavy volume of airline reservations, rental car and hotel reservations
Built and managed client profiles
Assisted clients with Frequent Traveler point redemption awards and reservations
Incorporated process improvements to better manage heavy incoming call volume, customer requests, and correspondence
Reconciled and itemized monthly financial logistics for customer review
Corporate Travel Consultant / Meeting Planner (1995 to 1999)
Holly Travel Associates, San Francisco, California
Senior travel consultant and meeting planner dedicated to key account
Booked heavy volume of airline, rental car and hotel reservations
Negotiated and managed hotel contracts and rooming lists for bi-monthly training meetings
Maintained high levels of customer satisfaction and strong relationships with hotel vendors
Receptionist / Administrative Assistant (1994 to 1995)
Law Offices of James McKittrick, Esq., Eureka, California
Answered and routed all incoming calls on 15 line switchboard
Maintained and updated all in-house client files
Prepared legal documents for court filing per attorney request
Scheduled appointments and maintained court calendar
Assistant Manager/ Senior Travel Consultant (1989 to 1994)
University Travel Agency, Arcata, California
Managed customer relation issues for key accounts
Booked heavy volume of airline, rental care and hotel reservation
Negotiated and managed all VIP clientele and all group bookings
Responsible for hiring and training all new employees
S K I L L S
High attention to detail
Customer Service Expert
Solid communication skills – written and oral
Strong multi-tasker
Microsoft Office / Word / Excel / Powerpoint / Outlook
Meeting Planning and Coordination
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