PROFESSIONAL EXPERIENCE

MURRAY RESOURCES JANUARY–JUNE 2018

CLIENT: TRIAD RESOURCES

OFFICE COORDINATOR

HOUSTON, TX

Split my time assisting both front and back office

Assisted the HR Manager with several aspects of the onboarding process, including new hire orientation, verifying employment eligibility, and creating both physical and electronic files for the new hires

Formatted candidate resumes for the recruiters

Formatted and posted job descriptions for new positions

Utilized several aspects of Bullhorn Staffing Software, including adding new jobs and contacts, recording submittals and other actions, updating contact information, etc.

Used Fieldglass to submit candidates to clients, calculate bill rates, format new job descriptions, respond to job orders, and view invoices

Performed collection calls; created an Excel spreadsheet to log and keep track of all collections-related contact with clients

Used Excel to run a twice weekly phone time report for the recruiters and to create a job activity report for the Account Managers prior to team huddles

Created several different procedure manuals for various office/recruiting coordinator duties; these included instructions for formatting new job orders, adding new jobs to Bullhorn, generating the phone time report and job activity report, opening and closing jobs, submitting candidates, etc.

Filed invoices, contracts, employee and client correspondence, and various other types of documentation

Answered all incoming calls and directed them to the appropriate contact

Ordered all office and kitchen supplies

Made sure that the kitchen remained fully stocked, clean, and organized

HOCHDOERFER FAMILY APRIL–NOVEMBER 2017

AU PAIR/LIVE-IN NANNY

MUNICH, GERMANY

Cared for young boy (age 9) and young girl (age 6)

Organized and managed all educational, extracurricular, and social activities for the children

Served as a tutor for the children by reinforcing and expanding on both written and verbal English language skills

Provided the children with a strong educational foundation by setting aside time for school work on a daily basis

Cooked meals and cleaned the family home

BDJ PARTNERS CHARTERED ACCOUNTANTS FEBRUARY 2016–FEBRUARY 2017

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

SYDNEY, AUSTRALIA

Processed invoices, followed up on outstanding payments, and made payments on behalf of the firm

Retrieved, opened, and sorted all incoming mail; packed up, addressed, and sent out all outgoing mail

Performed mail merges and sent them out via email and post

Kept track of CA/CPA training hours and licensing requirements for all accountants at the firm

Handled sensitive and confidential client information in a timely and discreet manner

Organized, stocked, and ordered office supplies

Planned multiple events including the End of Financial Year Party

Greeted clients and made them feel comfortable and welcome at all times

Answered 100+ incoming phone calls and emails per day

Handled all appointment bookings

JENNA GLEESPEN DECEMBER 2014–FEBRUARY 2016

RESEARCH & PERSONAL ASSISTANT

HOUSTON, TX

Diligently conducted research for published works

Organized and filed paperwork while constantly maintaining an up to date system for sorting and retrieving all information

Helped plan and orchestrate work and charity related events

Punctually relayed messages and scheduled appointments

WINDSOR AT TRYON VILLAGE APARTMENTS JUNE–DECEMBER 2014

LEASING CONSULTANT (CONTRACT)

CARY, NC

Conducted background checks and employment screenings

Maintained a high level of confidentiality when dealing with finances and other personal information

Utilized a mix of MS Excel and MRI Property Management software to manage rent concessions and other resident information

Created leases for residents in a careful and timely fashion

Successfully marketed the property through social media platforms

Assisted with the planning of all resident events

Warmly welcomed all visitors and conducted tours for prospective residents

Performed a wide variety of administrative duties (i.e., answered phones, filed paperwork, responded to emails)

COMPUTER SKILLS

MS Word/Excel/PowerPoint/Outlook, Bullhorn Staffing Software, Fieldglass, Yardi & MRI Property Management Software, social media marketing

EDUCATION

Appalachian State University – Boone, NC

Bachelor of Arts in Psychology & Minor in Spanish, graduated August 2014

FOREIGN LANGUAGES

Spanish – conversational level

German– basic knowledge (CEFRL A2.1)

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