PERSONAL INF.

Date of birth **/**/****

Marital Status Married

Address Omar ibn al-Khattab – Gessr el-suez- Cairo. Elghasham st.,elqawmyia-zagazig,elsharkia

Military status Exempted

Driving license have

SUMMARY

An experienced senior level IT consultant with significant design, support, administration and implementation experience of network projects. Over 10 years of IT experience with full life cycle ICT project experience. Thrives in a multi-site environment.

OBJECTIVE

Intend to build a career with leading corporate of all areas, specially communications and networks with committed & dedicated people, which will help me to explore myself fully and realize my potential, willing to work as a key player in challenging & creative environment where my skills will put to maximum utility.

EDUCATION

Bachelor in Electrical Engineering (Communications & Electronics Department)

• Final year grade: very good

• Overall grade: Good

• Project: Electronic Guard Project

• Project grade: Excellent.

• Project overview: security home system at ( door – smoking- fire- record video by cam and talk a picture when the door broken and send the picture to mobile and call police ) Zagazig University

1997-2002

Ahmed Abdul Hamid

Gessr el-suez- Cairo Egypt

Mobile Egypt +2-010-******** -+201*********

Email: ac50h6@r.postjobfree.com

Skype: Ahmed_kheraba

EXPERIENCE

• Reporting directly to the director, responsible for providing the vision, leadership and advocacy for the development and use of information systems and technology.

• Leading a team of 12 IT support staff, providing comprehensive on call and remote end-user technical support, project support, database management, data manipulation, and programming resource.

• Liaise with support teams, working together to resolve customer issues.

• Work as part of a team with excellent communication skills.

• In delivering this role, I used strong communication and leadership skills to maintain a high level of morale and a healthy flow of information.

• Coordination appropriate between Business requirements, which lead to enhancing the performance and capabilities of the teamwork and management team, this achieves the implementation of the IT strategy.

• Designed and implement the branches development and improved internal performance.

• Highlight and document all network risks and helping the support team to resolve any troubleshooting that meet them.

• Implementing and maintaining internal project management application, ensuring IT actions are applied.

• Writing operational documentation and implementing additional training resources where required.

• Technical Structure comprised 250 Windows 7 client user base across 7 sites, end to end IP Wan, utilizing lease line and DSL connectivity for data, with some wireless mobile integration. Centralized hardware infrastructure, structured cat6 protocol, server managed racks, managed ISP, firewall, vpn & internet policing within each site.

• Helping my teamwork to plan, design, implement and maintenance of network.

• Troubleshooting network devices.

• Teach more junior members of staff.

Pioneers-securities

IT Team leader

7.2012 – 12.2017

EXPERIENCE

• Administering & designing LANs, WANs internet/intranet, and voice networks.

• Managing all network infrastructures at in our sites and Providing Support on internal Network LAN issue.

• Gather and collate network requirements by working with colleagues.

• Design secure and scalable networks.

• Assist in sizing effort for the network part of projects.

• Install secure and scalable network devices.

• Work with OS and application teams to ensure service success.

• Document all network set-ups.

• Installing, configuring, administering and designing LANs and WANs using (CISCO – Juniper – PaloAlto - Huawei- HP) products.

• Configure and Supporting Cisco switches CE500,C2950,C2960 and C3560.

• Designing and implementing wireless architectures Cisco aironet .

• Installing and configuring Cisco Web Security Appliance.

• Installing and configuring Sophos Firewall.

• Implementation of backup Trace (using IP SLA).

• Configure and Supporting Juniper (JUNos)Router (J2320-J2325)

• Configure and Supporting Cisco firewall PIX 515-525 and ASA 5505,5510 and 5520.

• Supporting communication lines (VPN, MPLS, leased line and ADSL) with ISPs.

• Working on enhancement and redesign of existing and operational networks to improve performance and decrease down time.

• Troubleshoot and resolve network production problems.

• Monitor and analyses network performance and determine whether any adjustments are required to improve performance.

• Management and troubleshooting Video monitoring system between company branches.

• Installs, management and troubleshooting recording systems.

• Design, install and test UPS and generator Units.

• Installs, management and troubleshooting IP camera application.

• Deploy management and monitoring ISA Server 2004, 2006 and TMG.

• Installation, configuration of Windows Servers Windows server 2003, 2008 & 2008 r2 and 2012- DC - Group policy.

Pioneers-securities

Network engineer

1.2007 – 6.2012

EXPERIENCE

• Managing the companies’ backup environment, to include the creation of backup jobs, deployment of backup client and restores.

• Installs, configure and troubleshooting applications such as

(domain client, Cairo stock programs & Makassia programs for client's computers.

• Installs, management and troubleshooting recording systems.

• Install and test UPS and generator Units.

• Installation, configuration of Windows Servers like Windows server 2000 and 2003.

• Troubleshoot and resolve network production problems.

• Plaining, design, implement and maintenance of network.

• Installing and configuring network and local Multifunction printers.

• Installing and configuring CCTV system.

• Supporting and troubleshooting the MacAfee server systems by reporting availability, Troubleshooting, repository, and agent. Pioneers-securities

IT engineer

10.2004 – 12.2006

Certifications

• Cisco ID (CSCO11167756).

• Cisco Certified network Associate

• Passed the exam no. : 640- 801

• Recertification with Passed exam no. 640- 802.

CCNA

2006 – 2.2019

• Cisco ID (CSCO11167756).

• Cisco Certified Network Professional (Routing and Switching).

• Passed the composite exam no. 642-892 (BSCI and BCMSN).

• Troubleshooting and Maintaining Cisco IP Networks.

• Passed the exam no 642-832 with degree 1000.

CCNP

2013 – 2.2019

• Cisco ID (CSCO11167756).

• Cisco Certified Network Professional (security part I).

• Finished course The Implementing Cisco Edge Network Security

(SENSS).

• Passed to the cisco exam, which is ID 300-206.

• Finished Course The Implementing Cisco Threat Control Solutions

(SITCS)

• Preparing to exam 300-210 (WSA-ESA-IPS-IDS).

SENSS

2016 – 2.2019

Certifications

• Installing and Configuring Windows Server 2012 (70-410).

• Administering Windows Server 2012 (70-411).

• Configuring Advanced Windows Server 2012 Services (70-412). MCSA Windows

Server 2012

LANGUAGES

• Arabic is the mother tong.

• English good reading, writing, talking and understanding. PERSONAL

QUALIFICATIONS

• Have a good technical network background.

• Working knowledge of major networking components & hardware components.

• Knowledge of ITIL incident, problem & change management.

• Ability to explain technical issues clearly to non-technical colleagues.

• Hard worker, flexible, quick to learn.

• Enthusiastic.

• Able to work well under pressure.

• Diplomat.

Certifications

• International Computer Driving License.

ICDL

2005

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