Sales Engineer
Resume:
Benjamin McPherson
*****************.*@*****.***
SUMMARY
A highly motivated Sales Engineer with proven experience in Cyber Security, Incident Response and Privacy. Now seeking to offer my skills to the management team within your organization.
TRAINING & QUALIFICATIONS
Courses
MIT- Computer Science
Global Knowledge ICND1, 2 Certificate
CEH
OSCP
Certifications
Comp TIA Security +
Cisco CCNA Routing & Switching
Comp TIA A+
EXPERIENCE
IBM Security – Resilient Systems
Sr. Sales-Engineer
December 2016 – Present
Assist Account Executives in technical preparation and presentations of RFIs/RFPs
Up to 75% travel to customer locations for onsite presentations
Lead web share demonstrations for prospective clients, both remotely and on-site, including executive level
Lead on-site presentations through objective and interactive demonstrations
Working knowledge of Linux, JavaScript, Python and Cyber Security
Strong solution seller and a proficient technical expert with excellent communication skills
Manage the proof of concept and proof of technology life cycle as well as the sales cycle
Working knowledge of IDS/IPDS, Firewalls, Networking, SIEM, Automation and Orchestration
Growing knowledge of OWASP, OSSTMM, XSS, RFI and SQL Injection
Professional working knowledge of Incident Response, Disaster Recovery
Working and continuing knowledge on world wide Privacy regulations
Avention OneSource
Data Solutions Project Coordinator/Solution Consultant
August 2016 – December 2016
Work closely with the sales team to define and document projects in order to optimize associated business revenue.
Process projects through the delivery systems, keeping the stakeholders informed of progress, to supply data to agreed timescales and quality.
Provide timely and effective issue resolution.
Provide an interface between the sales organization and Data Solutions and product management
Ownership of the validation of orders to meet set compliance policies before either accepting or rejecting orders, with a need to work closely with key stakeholders (Sales & Finance) to manage the process
Deliver projects to customers, as per specifications
Process all relevant billing paperwork and details, as per contracts
NetBrain Technologies
Sales Engineer April 2015-June 2016
NetBrain is a dynamic Mapping, Documentation and troubleshooting platform that allows the user to manage their Network infrastructure in one pane of glass. Utilizing NetBrain’s dynamic mapping function allows Network Engineers to have granular visibility into how their network is functioning.
Provide technical expertise through sales process
Perform demonstrations of software for prospective customers
Provide product improvement and suggestions to development team
Lead POC process including meetings with customers proving software functionality
Train and assist customers on using software to manage their network
Provide technical support including diagnosing and solving software issues
Required Skills:
Working knowledge of TCP/IP & OSI model
Various technologies and Protocols used: SNMP, IS-IS, OSPF, EIGRP, IGP, BGP, EGP, MPLS & MPLS VPN, GRE, QOS, NAT, DNS, HTTP, HTTPS, HSRP, FTP, VOIP, STP, LDP, CDP, CAM, VLAN, IPS, Multicasting, Port filtering, Ether-channel, TACACS, RADIUS, LDAP
Working knowledge of CCNA, CCNP, CCIE, DCICN, Security +
Working knowledge of Windows Server 2003, 2008R2, 2012.
The Porter Chester Institute of Technology
Junior Administrator April 2014 to April 2015
Porter and Chester is an institute for various trades and IT training. With Multiple sites, IT staff and students collaborate to maintain the Network Infrastructure in PCI’s enterprise environment.
Managed network infrastructure
Developed and managed campus system images for computer labs.
Built and maintained servers
Maintained SLA
Assisted in maintaining Active Directory for Woburn Campus
Cabling
Troubleshooting site to site VPN
National Tire & Battery, Woburn, Dedham, Waltham
Sales Manager, June 2007 to April 2012
Created and integrated strategies to develop and expand existing customer base, service and sales
Created an environment to uphold top-quality workmanship and excellent service
Responsible for store budget, hiring, training, store accountability.
$650,000.00+ in sales annually.
EDUCATION
Southern New Hampshire University
Business Administration
The Porter Chester Institute
Computer Network Technologies
Graduated April 2014 – Certificate awarded in Computer and Network Technology
Middlesex Community College
Focus in Computer Engineering
2013
References on Request
Contact this candidate