Executive Assistant Microsoft Office

JOYCE STAHL

Hollywood, FL *****

Cell: 201-***-**** Email: **********@*****.***

Administrative professional in search of an administrative/office position where I can skillfully blend my diverse professional background with real-life experience to provide excellent client service and maintain high productivity levels for my employer.

Core Strengths:

Results-oriented

Strong work ethic

Client-focused

File/records/database maintenance

Team player

Typing: 80 WPM

Exceptional communication skills

Excellent follow-up skills

Highly organized and a quick learner

Experienced Microsoft Office and TOPS user

Experience:

Olympus Towers Condominium & Marina (Olympus Association, Inc.), Hallandale Beach, FL November 2014 – Present

Executive Assistant to Technology & Maintenance

Assist the Technology and Maintenance Departments with all aspects of daily operations in a high-demand environment servicing approximately 2,800 residents and a 1,090 unit high-rise/18 acre condominium property.

First and primary contact for residents in need of technology or maintenance services as communicated by phone, email, or in-person.

Generate work orders for both departments while triaging according to urgency.

Act as dispatcher to expedite work orders for both departments assuring each team understands their priorities.

Liaise between residents and department teams to ensure good communication while work orders are being completed.

Upon work completion, determine if costs incurred are the responsibility of the Association or the resident and assign charges accordingly before closing out the work order.

Maintain security access databases and issue resident and visitor identification badges as needed according to strict protocols.

Maintain pet and bicycle registration databases and issue identification badges according to strict protocols.

Ad hoc projects for Management/Board of Directors as requested.

Kent Security, Fort Lauderdale, FL March 2014 – July 2014

Front Desk Officer

Provided front desk coverage at a condominium tower while continuing my search for a position better suited to my skill set.

Daitzman & Stern (Real Estate Law & CPA), New Milford, NJ February 1998 – December 2013

Real Estate Paralegal and Executive Assistant for Accounting Department

Preparation of engagement letters and other legal correspondence.

Organized and prioritized the case loads of one attorney.

Generated and completed documents which were submitted to attorney for review.

Mailed and arranged for delivery of legal correspondence to clients, banks, and records department.

General office management.

Education:

Bergen Community College, Paramus, NJ

Paralegal – 4.0 GPA

Fairleigh Dickenson University, Teaneck, NJ

Bachelor of Arts – Communications/Secretarial Sciences – 3.75 GPA

Graduated Summa Cum Laude

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