Executive Assistant Manager

Jill Morgan

** **** ****

Jackson, NJ *****

732-***-**** *************@*****.*** www.linkedin.com/in/jillemorgan85 Objective: Clinical Research Coordinator/Executive Assistant/Bookkeeper with 15+ years of experience within the following Fortune 500 Industries: Clinical Research, Long Term Care Life Insurance, Pharmaceutical and Education. Possess advanced written and verbal communication skills and excellent interpersonal skills

Professional Experience

Covance, Inc., Princeton, NJ 2013 - 2017

Adjudication Coordinator

Extensive experience in working with multiple sites participating in Phase 3 clinical trials including but not limited to myocardial infarction, diabetes, asthma, gout and oncology

• Provided daily administrative support to Senior Director, Project Managers and Leads including but not limited to reviewing and answering emails, sending shipments on their behalf, coordinated conference calls/internal and external Face to Face meetings,

(including meals, IT/AV equipment, supplies), processed daily metric reports for weekly management meetings, booked travel arrangements, (domestic and international including air, hotel and car service), processed vendor payments for Steering and Adjudication Committees

• Received training from Covance in the following areas (but not limited to): GCP, SOPs, CAPAs, Quality Assurance and Quality Control, Communication with IRB/IEC, Informed Consent of Trial Subjects, Randomization procedures and unblinding, Adverse drug reaction reporting, Document filling/retention, Patient confidentiality.

• Exceeded client expectation daily. Contributed to improvements in endpoint processes that led to a 50% decrease in overall cycle times, consisting of collaborating daily with my overseas counterparts and Study Coordinators, detailing what documents or issues needed to be resolved immediately

• Within a month, resolved and closed out 85% of outstanding queries which resulted in receiving an “achieving excellence” award from Covance. This included daily meetings with the Drug Safety Department, reviewing possible future trainings needed by sites/ study coordinators, to ensure faster turnaround times in closing outstanding queries

• Collected controlled documents (all records available from patient’s hospital stay) and performed extensive redactions for adjudication review. These redactions were a very crucial part of the adjudication process, as no detail regarding the patient’s identity (name, address, family information, MRN#, account/insurance numbers, bed/floor number) were allowed past first review

• Managed incoming and outgoing translations for adjudication review, including the following documents: Admission/H&P report, Discharge summary, labs and reference ranges, imaging reports, operational procedures, death certificates, autopsy reports. All documents (pre and post translated) had to be closely compared and reviewed to Jill Morgan *************@*****.*** Page 2

ensure all confidential patient information was removed Covance, Inc., Princeton, NJ 2013- 2013

Adjudication Assistant II

Proficient in working with multiple sites participating in Phase 3 clinical trials including myocardial infarction and oncology

• Assisted with implementation of Steering Committee Kick Off Meeting, including creating Power-point presentation, detailing agenda

• Processed expense reports for clinical team

• Mentored new adjudication assistants and performed observations on performance levels of current department members

• Coordinated and proctored teleconference meetings, including participants from 3 different global time zones.

• Assisted with Adjudication Department Kick Off Meeting, including “Welcome” power point presentation, prepared daily itinerary and created “ice breakers” for start of meeting. Also provided support to attending out of state team members including flight, car service and hotel arrangements

Covance, Inc., Princeton, NJ 2007 – 2013

Clinical Project Assistant II

Provided administrative support to all levels of clinical team, identified and processed AE/SAEs, assisted with filing, TMF, Investigator files, QC of documents for audits and archiving for US and global clinical studies

• Exceeded client’s expectations on study timelines on multiple clinical trials, including assisting with COV’s, providing final QC on TMF and Investigator files

• Attended Investigator Meeting in San Francisco, CA - Dec 2008, providing to administrative support to all Project Managers, leads and Sr CRAs

• Updated drug shipments and eDiary excel spreadsheets daily, detailing orders received by sites as well as noting any late/missing/expired shipments

• Performed Sr. CPA duties for four global studies, including maintaining Central and Investigator files, shipments of study binders, administrative support to team, sending welcoming packages to sites in study start up mode, working closely with GSS ensuring all site information was current,

• Completion in a timely manner of meeting minutes for multiple studies, internal and external meetings

• Coordinated teleconference meetings with Internal team and domestic/international clients

• Prepared documents and other materials for archiving at close of study as well as preparing Central and Investigator files for auditing at close of study

• Mentored new CPAs, including but not limited to SOP reviews, processes and procedures of clinical trials (GCP, Protocol review, study start up, assisting with site visits, close out visits), Trial Tracker, TMF and eTMF Jill Morgan *************@*****.*** Page 3

Genworth Financial, Freehold, NJ 2007 - 2007

Executive Office Manager

Provided support to VP and 30 Long Term Care Insurance NJ agents while maintaining the office duties for the Freehold facility

• Provided 24-hour support for 30 NJ agents, including but not limited to emailing, faxing, cold call leads, providing original lead cards and mailings

• Assisted clients in their Long-Term Care Insurance decisions/options

• Distributed insurance leads weekly to 30 agents across NJ

• Coordinated conference meetings at various hotels across the US, including meals, guest speakers, preparing agendas, taking meeting minutes

• Professionally handled all calls/visitors, ranging from President of the company to inquiring clients

• Generated and processed excel expense reports and commission reports for Vice President and 30 agents daily as well as generated newsletter providing agent’s progression and goals

• Procured daily conference calls for the Vice President and up to 30 agents, recording and providing meeting minutes within 24 hours Education

Associate of Arts - Business, Middlesex County College, Edison, NJ Professional Development

Covance Pre-Leadership classes – Consisting of 8 sessions providing team building exercises, informative management training skills, breakout sessions within the group including mock situations and how to deal with and resolve them

Memberships/Awards

5 ACE Awards -Three Level 1, Two Level 2 - Covance, Inc. – Achieving excellence in closing out two studies, assisting with an end of study audit and exceeding client goals Skills

Proficient in Word, Excel, Outlook, Merge, eCOS, Medidata RAVE and PowerPoint. Excellent verbal and communication skills; organizational and multi-tasking skills; and customer service skills.

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