Senior Administration, Executive PA,Office Manager
Resume:
Personal Profile
Full Name Alexandra Elcombe
Nationality South African and German
Date of Birth 27 July 1971
Languages English and Hungarian
Computer Literacy Microsoft Office (Word, Excel, PowerPoint, Outlook Express), Harvard Graphics, SAP (Entry), Quick Books
(Entry), NCH Transcribe, Open Office Suite, and Adobe Interests Yoga, running, crafts, reading, and cooking I am an integrity-driven professional, who is adaptable to any organisation that requires my expertise. I am seeking a position where I will be able to effectively support my employer with my dedicated approach and technically skilled business acumen. I offer a versatile administrative support skillset developed through extensive experience as an office manager, secretary, administrative assistant, and office clerk. I excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction.
Education and Career Development
Diploma in Project Management (Cum Laude), Oxbridge Academy, Cape Town, 2013
Subjects include Risk Management, Financial Management, Project Management
Certificate for Bookkeeping and Fundamentals of Accounting, Skills for Business Studies, 2009
Associate of Science – Business Administration and Management, American Management and Business Institute, 2008
Subjects include Economics, Logistics and Supply Chain Management, Organisation and Environment
Achievements:
Highest Grade Merit from SAQA (97%)
Executive Secretarial Diploma, Commercial Careers College, 1990 Subjects include Typing, Filing, Office Practice, Social Etiquette, Minute Taking and Dictaphone
O Level Cambridge, Queen Elizabeth Girls’ High Harare, Zimbabwe, 1989 Subjects include English, Mathematics, History, Geography, Commerce, and Needlework
Key Strengths and Competencies
Enthusiastic and open-minded
Solid social skills
Excellent communication skills
Strong relationship management skills
Good time management abilities
Experience with diverse teams
Goal-orientated problem solver
Analytical and detail-orientated
Self-motivated and fast learner
Dependable team player
Ability to work independently
Strong work ethic and integrity
Ability to communicate across all levels
Ability to prioritise and be proactive
Excellent listening abilities
Strong numerical skills
Hardworking and disciplined
Empathetic and understanding
Works well under pressure
Professional Skills
Office management
Teambuilding and supervision
Diary and travel planning
Report and document preparation
Spreadsheet and database creation
Problem solving
CIPC documentation
Records management
Meeting and event planning
Minute taking and transcription
Detail-orientated
Adaptable
Brand and marketing management
Forum participation
Budget management
Financial compliance management
Customer service management
Solution-focused
Systems and process improvements
Excellent computer literacy
Memberships
TAVASA International Virtual Assistants
SA Law Society – Transcription Freelancer
TEFL – International Teachers Organisation
(Europe) Teaching English
Global Professional Virtual Assistants in
Business Administration, Expert Rating
Ms. Alexandra Elcombe
Senior Office Management and Administration Professional Pretoria, South Africa
********@*****.***
2 P a g e
Career Profile
Executive PA to Group CEO, Ilka Finance (Pty) Ltd, February 2017 – Current Responsibilities:
• As an Executive PA, I am required to coordinate all day-to-day administrative functions, while providing comprehensive administration support to the Group CEO, Directors, and Finance Department.
• I manage the CEO’s complex travel diary, handling full coordination and control of all travel pre-planning, and attending to any queries, as and when necessary.
• I compose, type, and proofread correspondence, screen all telephone calls, and schedule meetings.
• It is my responsibility to decrease office expenditures by 15% through the implementation of stock controls, and the standardisation of ordering procedures. I order and maintain office supplies within the set budget.
• I assist with all vehicle and machinery insurance management, and create weekly expense sheets for the CEO’s Game Lodge and EFT payments. My portfolio includes personal expense management and errands for the CEO.
• In addition to minute taking, I create and maintain a filing system for all departments, plan and coordinate events, and ensure efficient diary management.
• It is my duty to prioritise my work to meet department needs, exercising proper judgment and decision-making.
• Tasks include legal transcription, and the management of CIPC documentation for secretarial documentation and FICA purposes.
Area Manager, Weigh-Less Health and Management (Pty) Ltd, May 2015 – December 2016 Responsibilities:
• During this period, my portfolio included marketing and advertising management.
• I was required to recruit and train staff and new Group Leaders on Weigh-Less products, eating plans, and diet and nutrition advice.
• In addition to compiling sales reports, my tasks included the compilation of marketing reports for the CEO. I managed weekly reports, planned and coordinated diaries, and drafted relevant spreadsheets and documentation.
• My areas of responsibility included events planning, coordination, and management. Achievements:
• Highest Revenue for the Year (Weigh-Less Health and Management) Office Manager and Business Owner, Xception to Detail, January 2007 – February 2015 Responsibilities:
• My business provided administrative support to individuals and companies.
• Services included the planning and coordination of successful corporate meetings and promotional events, exercising the ability to improvise, improve procedures, and meet demanding deadlines.
• I conducted research to prepare and gather presentations and documentation, as and when necessary.
• Tasks included the compilation, typing, and proofreading of correspondence, and the management of accounts payable and receivable.
Assistant to 6 Brokers and the Managing Director, Produtrade Commodity Brokers, February 1998 – September 2006 Responsibilities:
• I provided administrative support, and planned and coordinated successful corporate meetings and promotional events, exercising the ability to improvise, improve procedures and meet demanding deadlines.
• I conducted research to prepare and gather presentations and documentation, and composed, typed, and proofread correspondence.
• It was my duty to monitor all tonnages sold country-wide, managing invoicing and payments.
• My portfolio included banking and petty cash, events planning and execution, and fuel accounts management. Kindly note that references, academic records, and certificates may be produced upon request.
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