Customer Service Accounting

D’Anna V. Cook http://www.linkedin.com/in/dannaviviancook

***** ********* **., ** *****, CA 92021 619-***-**** *****.*.****@*****.***

Skills and Qualifications

• Dependable • Reliable transportation • Confidentiality • Positive attitude • Willingness to learn • Self-motivated • Goal orientated • Pride in workmanship • Able to work independently or as a team member • Excellent phone and interpersonal skills • Respectful • Extensive experience with Quickbooks • 3 years of A/P experience in construction industry • Proficient MS Office skills

Education

SAN DIEGO STATE UNIVERSITY BACHELOR OF SCIENCE DEGREE-ACCOUNTANCY 2018

Member of Student Accounting Society • CPA eligible in 2019 • Emphasis in advanced financial accounting and fraud examination

GROSSMONT COMMUNITY COLLEGE ASSOCIATES DEGREE-ECONOMICS 2016

Honor graduate

Recent Work Experience

STARBUCKS COFFEE COMPANY SHIFT SUPERVISOR 2010-2018

Excelled in customer service while maintaining strength and composure during high volume times

QASA lead, resulting in a 98.2% score

Detailed inventory management

Led team in exceeding operational standards

Developed solid time management, problem-solving, and organizational skills

ULTRA CUSTOM BOATS, INC. BOOKKEEPER 2006-2009

Administered and maintained all bookkeeping work with a volume of $10 million per year

Created and analyzed all financial reports and statements according to GAAP principles

Created all journal entries while assisting CPA in preparations of tax returns

Point of contact for ADP payroll

Produced and submitted workers’ compensation return and Sales and Use Tax returns

Reconciled bank, credit card, fixed assets, and general ledger accounts

Contact this candidate