Employee Relations Human Resources
Resume:
P.O. Box **** Travel: Yes
Suwanee, GA ***** ss Relocation: Feasible
H: 470-***-****
C: 678-***-****
E: ********@*****.***
Dynamic, Results Driven Human Resources Professional
Overview A focused and top-performing human resources manager with demonstrated experience in benefits and compensation, training and development, staffing and recruiting, workers’ compensation, health and safety, employee relations, payroll, and regulatory compliance. Develops strong associate relationships as well as cultivates an environment of open communication to secure smooth processes and build a highly productive staff. Evaluates issues and selects the best course of action to ensure the achievement of established goals, driving the success of an organization.
Summary w Employee Relations
w Training and Development
w Human Resources Management
w Recruiting and Retention
w Benefits & Payroll Administration
w Performance Management
w Human Resources Communications
Education w Jefferson State Junior College
w Leadership Training
w Diversity Training
Computer w Windows XP, Excel, Word, Access, PowerPoint, Open 4, SAP, Kronos, Enterprise, ADP
Cross-Transferable Skills
Industries
w Belting w Food w Sales
Administration and Human Resources
w Attendance Policy wDisciplinary Procedure w Employee Safety w Pay Issues w Staff Recruitment
w Benefits Issues w Employee Counseling w HRIS Database Administration w People Surveys w Wellness & Health
w Communication w Employee Development w Incentives w Policies & Practices
w Community Service w Employee Relations w Legal Issues & Compliance w Project Management
w Compensation Issues w Employee Safety w Performance Management
Bernard Hendricks
EXPERIENCE
QS Professionals Corp. Suwanee, Georgia
Sales 2012-Current
Market potential customers on the idea of allowing our company to service their company.
Provide quality level of service to all customer
Operate all aspects of business
Core Values- Customer Focused Quality Performance, Highest Level of Service, Cost Effectiveness and Continuous Improvement.
Recruiting
Habasit American, LLC Suwanee, Georgia
Human Resources Manager 2005-2012
Responsible for providing comprehensive human resources support to the factory leadership team. Served as a proactive business partner who has gained an understanding of customer needs and goals and provided human resources solutions.
Developed and sustained a proactive relationship with assigned business partners to promote high performance, talent development, and a productive work environment.
To support the vision, mission and guiding principles of the company.
While performing any procedure, all associates and contract personnel must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
Attend and participate in training opportunities and seminars relevant to this position.
Adhere to appropriate company operating procedures, benefit rules, employment policies and safety policies.
Conducts recruitment effort for all personnel; temporary, part-time, full-time.
Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
Prepares all Human Resources reporting requirements (Headcount, Turnover, BSC, Safety, etc.)
Participates in developing department goals, objectives, and systems.
Monitors and administrates performance evaluation program and revises as necessary.
Processes all time keeping and payroll activities.
Develops and maintains affirmative action program; files EEO-1 report annually; maintains other records, reports, applicant tracking and logs to conform to EEO regulations.
Administers the I-9 process with utilization via E-Verify.
Handles employee relations counseling and exit interviewing.
Conduct New Hire Orientation training including material development, tracking and effectiveness.
B&S Environmental Services Suwanee, Georgia
Sales 2002-2005
Market potential customers on the idea of allowing our company to service their company.
Provide quality level of service to all customer
Operate all aspects of business
Core Values- Customer Focused Quality Performance, Highest Level of Service, Cost Effectiveness and Continuous Improvement.
MRS. SMITH'S BAKERIES, LLC (A Division of Flowers Foods) Suwanee, Georgia
Human Resources Manager 1993-2002
Management of the Human Resource function, including policies and procedures, staffing and recruiting, benefits and compensation, safety, training and development, employee relations, payroll, HRIS database administration. Provided direction and assistance in a staff capacity to the Manufacture Manager and Plant President.
Processed all new hire, benefits, leave, termination, and payroll documentation, ensuring 100% compliance with various laws and regulatory mandates and served as primary contact for answering management/staff questions on same.
Introduced new employee orientation and individualized training resulting in 97% satisfaction record.
Launched and managed electronic timekeeper system with cost savings of $20,800.
Developed and implemented a recruiting and selection process to improve efficiency and ensure talent selection that enhanced workforce performance.
Conducted extensive recruiting as sole recruiter accountable for filling exempt and nonexempt positions.
Initiated perfect attendance program which reduced absenteeism by 2% and helped reduce labor cost.
Maintained compliance with local, state and Federal Laws in Equal Employment Opportunity, Affirmative Action, Sexual Harassment, Wage and Hours, Safety.
Responsible for maintaining all Accident Records, Recovery of Losses and all Safety related activities.
Listened to grievances from all Associates and Counsels on problems of work, family, health.
Developed and administered necessary Training and Development Programs.
REFERENCES AVAILABLE UPON REQUEST
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