AL BERDUN
PHOENIX, ARIZONA 603-***-**** ********@*****.***
PROFILE
Accomplished QA professional with 20+ years of progressive experience and proven record of significant, successful contribution in quality management, process improvement, business analysis/evaluation, product-development, supplier management, quality management systems, processes, standards, and systems in a wide range of organizations including automotive and aerospace.
Extensive international experience including Canada, Portugal, Japan and México. Aerospace experience including AS9100 and NADCAP audits and certifications. Medical device manufacturing and ISO 13485:2016 experience. AREAS OF EXPERTISE
Quality Assurance Management
Continuous Improvement
Corrective/Preventative Action
Scorecard Development, Tracking and
Reporting
Supplier and Contract Management
Supplier Continuous Improvement
Nadcap Audit Lead
Program/Project Management
Advanced Product Quality Planning
(APQP)
Production Part Approval Process
(PPAP)
Potential Failure Mode & Analysis
(FMEA)
ISO 9001, TS16949, AS9100 Auditor
ISO 13485 : 2016 Implementation
cGMP & GDP / GDocP
Advanced Geometric Dimensioning
&Tolerancing (GD&T)
CQE Certified Quality Engineer
Strong Analytical & Organizational
Skills
Proven experience in problem solving
Ability to initiate and manage change
100% Bilingual – English / Spanish
PROFESSIONAL EXPERIENCE
2017 - 2018 Quality Manager – MedPlast Group – Medical Plastic Injection Molding
Manage & upgrade to ISO 9001:2015, ISO 13485:2016 & 21 CFR 820 Quality systems
Lead and manage all customer and system audits
CAPA: Manage corrective/preventative actions, process improvement and auditing projects
Class I, Class II medical devices and Blood path kits
42% reduction in customer issues
Write and execute OQ and PQ protocols
Track and analyze key performance indicators.
Manage all aspects of Quality department including Continuous Improvement 2016 - 2017 Quality Manager – GW Plastics Inc. – Medical Plastic Injection Molding
Champion, support and lead quality improvement initiatives
Manage and lead the ISO 9001 & ISO 13485 Quality systems
CAPA: Manage corrective/preventative actions, process improvement and auditing projects
Class I, Class II, Class III medical devices and implantable medical devices
Develop and maintain quality performance metrics
19% reduction in customer issues
Manage all aspects of Quality department including 44 direct reports
Lead and manage all customer, system and process audits 2015 - 2016 Quality Manager – Incertec
Restructure, rewrite procedures & Lead Stage 1 & Stage 2 Certification of the AS9100 Quality system
Manage, lead and maintain NADCAP audits and re-certification
CAPA: Manage corrective/preventative actions, process improvement and auditing projects
Track and analyze key performance indicators (KPIs) and metrics.
Identify and Lead Continuous improvement activities
Manage all aspects of Quality department including customers and supplier issues
Implement Lean and 5S initiatives
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2009 - 2015 Quality Manager – Intec Group Inc. – Precision Plastic Injection Molding
Create, manage, lead and maintain ISO 9001 : TS16949 Quality system
CAPA: Manage corrective/preventative actions, process improvement and auditing projects
Track and analyze key performance indicators (KPIs) and metrics to detect positive and negative trends, recognize training needs, correct procedure deficiencies and optimize operational efficiency.
Chair production meetings for 90 presses running over 400 part numbers, create floor procedures and allocate resources to meet objectives.
98% first submission acceptance for 92 new product launches over 6 years
Manage all aspects of Quality department including 15 direct reports
New product launch with a 22% overall reduction in production issues
28% increase in production achieved through problem solving techniques
Apply proven 6 Sigma problem solving techniques to solve issues 2004 – 2009 Quality Manager / Quality Engineer / Project Manager In a Consultant Role
Improvement Engineer - Arvin Meritor – Puebla, Mexico Objective: Reduce customer complaints using and implement permanent solutions
Eliminated product issues with the primary production product
Implemented Red-X strategies in the problem solving phase and to verify root cause.
Liaisoned with main customer Volkswagen, Puebla to increase understanding and acceptance
Implemented root cause solutions to the production floor
Reduced customer complaints by 96%
Project Manager - Magna – Toluca, Mexico
Objective: Work with supplier to launch and obtain approval for 94 production parts numbers
Managed supplier in an acelerated program launch to meet deadline successfully
100% first submission acceptance for 94 part numbers of “A” surface interior plastic components for the Chrysler JC49 program
Reduced scrap by 36% and increased through put by 22%
Organized and motivated teams to meet the accelerated timeline. Improvement Engineer - Magna - Sterling Heights, Michigan, USA Objective: Improve production lines to increase production and reduce scrap
Restructured production lines completely to one piece flow methodology
Increased throughput of assembly line 70% and decreased quality issues by 60% Improvement / Quality Engineer - Magna – Corporate – New Market, Ontario, Canada Objective: Develop and validate Magni coating as replacement for Trichromate plating
DOE Study to resolve issues with new technology Magni coating for use in all Magna products
Determined the process parameters and flow to ensure a consistent product
Validated the functionality of the Magni coated parts in all Magna/GM assemblies Quality Engineer - Magna – CMP – Bradford, Ontario, Canada Objective: Consolidate, sample, validate and PPAP 600+ stamping dies in one location
Transferred all stampings from 14 plants to consolidate all stamping at Magna CMP
Organized the quality and engineering teams to resolve issues related to the transfers from 12 facilities
PPAPed 600+ tools successfully internally and to the corresponding customers
97% first submission acceptance
Improvement / Quality Engineer - BBi Inc., Sydney, Ohio, USA Objective: Transfer all production from Canada to Sydney, Ohio
Transferred all production from 2 plants in Canada to the new plant in Sydney, Ohio.
Increased production 30%
Decreased quality issues by 43%
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2003 - 2004 Quality Manager, BBi Inc., Cambridge, Ontario, Canada
- Manage department with 12 direct reports.
- Implementation and maintenance of TS-16949 Quality Management System.
- Reduced quality complaints & issues by 96% by solving top issues with DOE study 2001 - 2003 Program Manager / Quality Engineer, Mitchell Plastics, Ontario, Canada
- APQP - Advanced Product Quality Planning for new program launches.
- Launched the GMT191 Program – Equinox (103 A-surface part numbers including painting process)
- Prepare PPAP, PFMEA, Control Plans submissions, any other customer specific quality needs.
- Customer & Supplier liaison for any quality related issues through 8D, determine root cause and prevent reoccurrence
- Ensure tools are available for managing and controlling processes such as SPC charts, gauges and fixtures.
- Co-ordinate and facilitate quality and process improvement projects.
- Proven experience in troubleshooting and problem-solving.
- Created production work cells to minimize WIP inventory, reduce floor space, and improve work flow
2000 - 2001 Quality Engineer, Ventra Plastics, Kitchener, Canada
- Supervise Quality Assurance and Quality Control team.
- Preparation and presentation of sample submissions in Canada and USA plants
- Prepare PPAP submissions, FMEAs, Control Plans.
- Liaison with Customers and Suppliers.
- Train QC personnel in all aspects of Quality.
1998 - 2000 Quality Engineer, Precision Resource Canada, Cambridge, Canada
- Prepare PPAP submissions.
- Develop FMEAs, Control Plans.
- Train QC personnel.
EDUCATION
2000 Program Management
1998 - 1999 Quality Assurance Program, Conestoga College 1996 - 1997 Environmental Engineering, Conestoga College 1992 - 1996 B.Eng., Engineering, Conestoga College TRAINING
Ford 8D Problem Solving Certified Internal Auditor 5 S Propgram GM 5 Why Microsoft Office Package Mistake Proofing APQP / PPAP / FMEA Core Tools AutoCAD
NADCAP SPC Software – Minitab Geometric Dimensioning &Tolerancing