Medical Administrative Assistant

Shaquan T. Johnson

**** ***** **. **, **********, DC 20019

**********@*****.*** 202-***-****

Qualifications Summary

•10+ years medical records and administrative office experience

•Excellent customer service and office administration skills

•Extensive knowledge of medical terminology & medical coding (CPT, ICD-10)

•Personable, reliable and flexible

•Highly organized and detail-oriented

•Works well under pressure

•Self-motivated, efficient and resourceful

•Ability to work independently and in a team environment

•Proficient computer skills: Microsoft Office, SMS, NMDP StarLink, CaseFlow and gMed Practice Management System

Education

Everest College - Vienna, VA

Medical Administrative Assistant - 2012

Professional Experience

Gastroenterologists of Northern VA (GANV) 03/2018-Present

Patient Support Team

Support the flow of clinic by assisting patients during the check-in and check-out process.

Schedule, cancel and modify patient appointments using gMed Practice Management System.

Collect co-pays and past balances at time of check-in and enters into the batch for the day.

Perform thorough and accurate insurance verification and pre-certification.

Assist providers with endoscopic video capsule procedures (VCE).

Enter/update patient demographic information including histories and medications.

Facilitate medical record, insurance referral and prescription requests.

Georgetown Medical Center, Rockville, MD 04/2014-3/2018

DOD C.W. Bill Young Bone Marrow Program

Confirmatory Typing Search Coordinator

Educate donors on marrow and peripheral blood stem collection processes; guide donors through the entire collection process.

Provide analytical, evaluative and administrative support to assigned programs including writing and editing formal documents such as reports, briefing and presentations; conduct literature searches; and provide support in administrative problems.

Conduct medical health history screening of potential marrow donors.

Schedule donors for confirmatory blood draw appointments at various military installations, commercial labs and civilian hospitals for final recipient cross matching results.

Review responses, reports and memoranda to develop consolidated responses on behalf of the program.

Complete compliance forms in accordance with National Marrow Donor Foundation; FDA regulations, writing reports, completing error correction forms sent by corporate and responding to corporate requests.

Proficient in the use of NMDP StarLink System and CaseFlow software application.

Work closely together with upper management to develop strategic measures and plans for upcoming recruitments and the overall enhancement of the Search Coordinator Department.

Administrative Assistant-Kit Processor

Assembled donor kits in preparation for specimen collection.

Corresponded with outside laboratories and medical facilities via verbal and written email communication.

Provided front desk coverage including answering phones, faxing, sorting and distributing mail and/or

packages.

Maintained office supplies for all employees by tracking, ordering and stocking materials and equipment as needed.

Medix- Rockville, MD 01/2014- 03/2014

Medical Records Technician, United Medical Center

Organized and managed patients’ health information data in accordance with regulatory, legal and ethical guidelines.

Reviewed patient records for timeliness, completeness, accuracy and appropriateness of health data.

Electronically recorded data for collection, storage, analysis, retrieval and reporting.

Westat - Rockville, MD 08/2009-09/2013

PLCO Medical Records Associate

Reviewed pathology, cancer staging forms, operative and biopsy reports for malignancy confirmation,

cancer staging and metastatic sites which require use of medical terminology and medical coding.

•Performed verbal and written correspondence with participants and medical facilities in relation to medical records usage within study protocol.

•Updated documentation using SMS and Excel software packages.

•Processed and reviewed medical records authorization for completeness as well as request new authorizations from participants that are HIPAA compliant.

Data Entry Operator

•Entered alpha and numerical information in high school student transcript database.

•Verified and coordinated student data.

•Reviewed and scanned pertinent documents into transcript database.

•Created spreadsheets with data from surveys using MS Excel.

Contact this candidate