Resume of Donald P. Tallo – Executive *-Page – Program Manager, Professional Services 2018-05-09

Donald P. Tallo

** ****** *****

Lumberton, NJ 08048

(Greater Philadelphia Area)

ac501f@r.postjobfree.com

609-***-**** (primary)

609-***-****

See my LinkedIn profile at

www.Linkedin.com/in/DonTallo

Program Manager,

Professional Services

Detailed resume available upon request.

Profile

Cross-functional executive with over

25 years of management and

leadership experience in software

implementation, consulting, and

professional services.

Experienced managing business

operations, overseeing teams of

consultants, and supporting client

partners and sales account

executives with the sales of

professional services.

Core Strengths

• Program Management

• Professional Services Practice

Management and Leadership

• Business Unit Development with

Margin and P&L Accountability

• Project Scoping, Cost Estimation,

Pricing and SOX Compliance

• Authoring Sales Proposals,

Services Contracts, and SOWs

• Team Development, Training

and Certification

• Partner Program Development,

Training and Certification

• Definition of Industry Best

Practices

Relevant Experience

Achievements

• Developed 3 successful Professional Services organizations within large geographic regions in the US and Canada.

• Implemented standardized corporate procedures for scoping, estimation, margin calculation, pricing, and SOX compliance.

• Implemented corporate best practices for authoring SOWs.

• Defined corporate procedures for review and approval of all proposals, quotes, and SOWs before submission to customers.

• Implemented FICO’s Preferred Partner Program

• Implemented a 360-Degree Leadership initiative

• Implemented a CMMI Organizational Improvement initiative.

• Participated on more than 300 client engagements. Employment History

Independent Contractor Apr 2017 to Present

Business Rule Management Systems (BRMS) Consultant. Fair Isaac Corporation (FICO), Inc. Jun 2004 to Apr 2017 Principal Consultant (Director Equivalent), Solution Consulting. 13 years in responsible leadership roles within FICO’s Decision Management Tools (Blaze Advisor BRMS) Consulting Group. ILOG, Inc. Dec 2003 to Jun 2004

Program Manager, Northeastern Region, Professional Services. Responsible for sales support and oversight of all JRules projects in the Northeastern US and Eastern Canadian geographic region. Independent Contractor Aug 2001 to Dec 2003

Business Rule Management Systems (BRMS) Consultant. Blaze Software, Inc. Jul 1996 to Jul 2001

Director, Eastern Region, Platform Consulting.

Cofounder of Blaze Professional Services Organization to support the Blaze Advisor Business Rule Management System (BRMS). Prior Experience

Indus Consultancy Services (ICS), Inc. Jun 1993 to Jul 1996 NASA Lewis Research Center Oct 1988 to Nov 1992

The University of Akron, College of Education Jan 1987 to Oct 1988 Burns & McDonnell Engineering & Consultants, Inc. Jan 1986 to Dec 1986 Education

The University of Akron, College of Engineering

Graduate Studies and NASA Research, Electrical Engineering and Engineering Computer Sciences.

B.S. Electrical Engineering and Engineering Computer Sciences.

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