Program Manager
Resume:
Resume of Donald P. Tallo – Executive *-Page – Program Manager, Professional Services 2018-05-09
Donald P. Tallo
Lumberton, NJ 08048
(Greater Philadelphia Area)
***@***********.***
609-***-**** (primary)
See my LinkedIn profile at
www.Linkedin.com/in/DonTallo
Program Manager,
Professional Services
Detailed resume available upon request.
Profile
Cross-functional executive with over
25 years of management and
leadership experience in software
implementation, consulting, and
professional services.
Experienced managing business
operations, overseeing teams of
consultants, and supporting client
partners and sales account
executives with the sales of
professional services.
Core Strengths
• Program Management
• Professional Services Practice
Management and Leadership
• Business Unit Development with
Margin and P&L Accountability
• Project Scoping, Cost Estimation,
Pricing and SOX Compliance
• Authoring Sales Proposals,
Services Contracts, and SOWs
• Team Development, Training
and Certification
• Partner Program Development,
Training and Certification
• Definition of Industry Best
Practices
Relevant Experience
Achievements
• Developed 3 successful Professional Services organizations within large geographic regions in the US and Canada.
• Implemented standardized corporate procedures for scoping, estimation, margin calculation, pricing, and SOX compliance.
• Implemented corporate best practices for authoring SOWs.
• Defined corporate procedures for review and approval of all proposals, quotes, and SOWs before submission to customers.
• Implemented FICO’s Preferred Partner Program
• Implemented a 360-Degree Leadership initiative
• Implemented a CMMI Organizational Improvement initiative.
• Participated on more than 300 client engagements. Employment History
Independent Contractor Apr 2017 to Present
Business Rule Management Systems (BRMS) Consultant. Fair Isaac Corporation (FICO), Inc. Jun 2004 to Apr 2017 Principal Consultant (Director Equivalent), Solution Consulting. 13 years in responsible leadership roles within FICO’s Decision Management Tools (Blaze Advisor BRMS) Consulting Group. ILOG, Inc. Dec 2003 to Jun 2004
Program Manager, Northeastern Region, Professional Services. Responsible for sales support and oversight of all JRules projects in the Northeastern US and Eastern Canadian geographic region. Independent Contractor Aug 2001 to Dec 2003
Business Rule Management Systems (BRMS) Consultant. Blaze Software, Inc. Jul 1996 to Jul 2001
Director, Eastern Region, Platform Consulting.
Cofounder of Blaze Professional Services Organization to support the Blaze Advisor Business Rule Management System (BRMS). Prior Experience
Indus Consultancy Services (ICS), Inc. Jun 1993 to Jul 1996 NASA Lewis Research Center Oct 1988 to Nov 1992
The University of Akron, College of Education Jan 1987 to Oct 1988 Burns & McDonnell Engineering & Consultants, Inc. Jan 1986 to Dec 1986 Education
The University of Akron, College of Engineering
Graduate Studies and NASA Research, Electrical Engineering and Engineering Computer Sciences.
B.S. Electrical Engineering and Engineering Computer Sciences.
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