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Engineer Field Service

Location:
Okotoks, AB, Canada
Posted:
June 26, 2018

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Resume:

Address:

*** ***** ******* *****

Phone: 403-***-****

Okotoks

Cell: 403-***-****

Alberta

Email: ac500p@r.postjobfree.com

T1S 2M5

LinkedIn: ca.linkedin.com/pub/alan-gagg/41/480/b23

CAREER SUMMARY

Supervisory experience for mobile teams

Strong fault finding background in controls

Extensive experience of commissioning in HVAC Controls & Automation

Excellent organizational skills including good knowledge of Microsoft Office Suite

Previous experience of customer service management over large area

Programming Knowledge in Function Block Diagram & Scripted Text & Ladder Logic

Strong understanding of CSA requirements

Health & Safety orientated, Subject Matter Expert for ANSI Z358.1 regulations for Emergency Showers & Eyewash units

Excellent Skills in Panel Building

Experience in Health & safety Risk Assessment & reporting for Job pre-Plannning & risk management.

Software experience with TAC Vista, Andover Continuum, LonMaker, Tristation, Zileo & Unity Pro

Goal orientated, courteous & customer focused personality

Design & implementation of PPM schedules

Extensive experience reading & understanding panel drawings

Well rounded Electrician with in excess of 25 years’ experience.

Experience working with mains incoming systems including medium voltage (to 26KV)

CAREER HIGHLIGHTS

Haws Services – Canada

2018 - Present

Field Service Technician – Canada Wide

Subject Matter Expert for ANSI Z358.1 For Emergency Eyewash & Shower Equipment

Commissioning, Maintenance & Troubleshooting on Emergency Eyewash & Shower Equipment, including Tepid Water Skids & Tankless Water Heater Units.

Covering the whole of Canada. Travel up to 50%.

Advise customers on Equipment, carry out annual inspections to ANSI Z358.1 Standards, train on site staff as competent persons for Emergency Eyewash & Shower Equipment.

Liase with Sales Rep & distributors to help grow the business across Canada

Work with the design engineering team to best assist customers with there needs

Work on competitor equipment as need.

Troubleshoot basic Zelio ladder logic programs for Tepid Water Control.

Arrange quotes for labour, parts & services as needed.

Working acrossed a wide varity of locations throughout Canada, including Educational Insitutions, Labroritories, Refineries, Factories etc.

Schneider Electric (Formerly Invensys )– Calgary, Alberta

2012 - 2018

Senior Service Technician – Western Canada

Started with Invensys as a Staging Coordinator, worked in that position for approx. 1 year before moving to the Senior Service Role.

Invensys taken over by Schneider Electric in Jan 2015.

Organize, Plan & execute Triconex service visits to customer’s satisfaction.

Complete roadmap reports detailing upgrade options for customer systems

Undertake breakdown support for customer systems

Travel to site to upgrade panels, carry out change orders, assist with commissioning etc.

Execute system upgrades during plant shutdowns.

Install software, organize & run customer acceptance testing for system upgrades.

Identify sales opportunities for system upgrades or new installations.

(As Staging Coordinator) - Successfully coordinated busy staging area to maximize space utilization.

(As Staging Coordinator) - Added forecasts for staging space requirements month to month to assist with advanced planning

(As Staging Coordinator) - Designed spreadsheet to record & pre-plan staging area usage

(As Staging Coordinator) - Arranged CSA special inspections & field inspections

(As Staging Coordinator) - Developed & run PPM schedule for site maintenance

(As Staging Coordinator) - Participated in Health & Safety committee

State Group – Calgary, Alberta

2011 - 2012

Security Operations Sales/ Supervisor – Alberta

Identified opportunities for business development

Presented offerings for security & energy management to potential customers

Devised business plan for developing growth

Designed sales literature for company use

Maintain & offer reactive maintenance where required.

Schneider Electric – Calgary, Alberta

2007- 2011

Project Engineer (UK)/Field Service Technician (Canada)

Designed & built bespoke control panels & arranged CSA Inspections

Created panel drawings

Mechanically stripped down & rebuilt low & medium voltage circuit breakers

Carried out infra-red inspections of distribution panels

Commissioned new installations

Assessed breaker conditions after faults & created customer reports

Commissioned arc flash protection equipment (Vamp)

Completed “in-house” energy management training course (Professional level)

In May of 2010 I emigrated to Canada, I transferred from Schneider Electric UK to Schneider Electric Canada. Because the role I filled in the UK was not available in Canada I also changed roles from Building Controls Project Engineer to Field Service Technician in the Power Industry.

(As Project Engineer) - Managed Small Projects (Up to 40 VAV Units)

(As Project Engineer) - Project managed, engineered & commissioned several energy-related projects within 60 Threadneedle St, London. One of London’s leading BREEAM (Building Research Establishment Environmental Assessment Method) certified buildings. (Customer fit-outs & Landlord shell & core, including load shedding)

(As Project Engineer) - Answered customer questions regarding projects & technical aspects of projects

(As Project Engineer) - Commissioned HVAC & BMS Systems (air balancing, system witnessing etc.)

(As Project Engineer) - Commissioned, generated & diagnosed LonWorks, Vista & Continuum databases

(As Project Engineer) - Commissioned shell & core services on large office blocks (including chiller systems, boiler systems, fire alarm, CCTV & access integration

(As Project Engineer) - Measured improvements in energy saving & maintenance costs & generated reports to highlight these savings

(As Project Engineer) - Coordinated several projects across London

(As Project Engineer) - Integrated I/O modules hardware within HVAC equipment

(As Project Engineer) - Investigated software faults

Pintulip Ltd – Europe Wide

2006- 2007

Self-Employed Commissioning Engineer – UK & Europe

Commissioned car plant production line systems (including automation & safety systems) at the Jaguar plant in Halewood, England

Built panels to customer specifications using E-Plan drawings

Diagnosed faults during commissioning

Created building energy surveys

Generated risk assessment reports

EDUCATION

Time served Electrician – 17th Edition IEE Certified

Interprovincial Red Seal Journeyman Electrician

BCIA (British Controls Industry Association) Controls Technician

Electrical Fixed Installation Test & Inspection Certificate

Electrical Installation NVQ

Water Treatment Training

First Aid with CPR Training

Arc Flash Training

Tricon Maintenance Training – Basic & Advanced

Modicon PLC Training (Inc. Unity Pro & Vijeo 6.2 Software)

TUV Functional Safety Eng Certified



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