Customer Service Microsoft Office

Ashley Archibald https://www.linkedin.com/in/ashley-archibald-/

***-** ***** ****** *******, NY 11434 929-***-**** ********@********.********.***

Objective

Seeking a full-time job that will allow me to utilize my problem solving skills and gain experience in the technology field as a new graduate.

Skills & Abilities

Languages: HTML, C++, Java, C#, Visual Basic, SQL, XML, JavaScript, HTML SQL

Software: Microsoft Office, Adobe Photoshop

Platforms: Windows, Mac OS, Linux

Professional: Self-motivated, creative thinker, detail- oriented; great time management skills, problem solving skills, outstanding customer service skills

Experience

Darden Restaurants, server Red Lobster then transferred to Bahama Breeze

4/2012 12/2016

Provided exceptional customer service in a fast pace environment.

Maintained open communication and understanding with all employees.

Passed mystery shops; the paid customer grades the server’s performance.

McDonalds, crew trainer John F. Kennedy Airport Terminal 4

2/2011 4/2012

Provided excellent customer care and conflict resolution.

Ensured restaurant cleanliness.

Education

Kennesaw State University – BS in Computer Science Graduate July 2018

Relevant Courses: Artificial Intelligence, Data Structures, Intro to Software Engineering, Programming Principles 1 & 2, Object-Oriented Design, Professional Practices & Ethics, Data Systems

Leadership

Women in Technology, Kennesaw State University 2016 - present

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