Accounting Assistant Customer Service

Professional Summary

Skills

CHONA MAE ENDRIGA

**** ******** ***** **, *********, CA 94513 • Home: 925-***-**** • ********@*****.*** Accomplished accounting assistant enthusiastic about streamlining collections processes and improving billing procedures. Knowledgeable about non-payments, short pays, errors and reporting requirements. Motivated Account Assistant trained in A/R and A/P. Highly effective at project coordination, inventory control and documentation. Experienced Account Assistant offering 3 years of experience in Sales . Driven to provide efficient, accurate and high-quality support. Dedicated Bookkeeper who leverages initiative and resourcefulness to deliver excellence in meeting business objectives. Astute auditing specialist experienced in preparing and reviewing exception summaries and drafting audit reports. Talented Accounting Assistant highly effective at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas. Trustworthy Accountimg Assitant focused on honoring company ethics and preserving confidentiality. Highly analytical, deadline-driven Accounting Assistant who completes accounting activities with accuracy and speed. Detail-oriented Account Assistant knowledgeable about production and sales practices and clerical support needs. Focused on offering first-rate administrative assistance to facilitate smooth department operations. SAP expertise

Financial reporting

Time management

Cash flow analysis

Accounting management

Internal control management

Staff development

Problem-solving

Risk assessment

Invoice coding familiarity

Advanced bookkeeping skills

Delinquent account management

Performance management

Strong communication skills

Superior attention to detail

Customer relations

Process audits

Accounting operations professional

Account reconciliation specialist

Collections processing

Self-motivated professional

Customer service

Bookkeeping

Auditing proficiency

Work History

Account auditing

Pricing and costing

Accounting Assistant, 06/2006 to 05/2008

Indentrade Systems Corporation Mandaluyong – Mandaluyong, Philippines Monitored the status of accounts receivable and payable to facilitate efficient processing. Maintained accurate and complete documentation for all financial department procedures. Communicated with suppliers to reconcile invoice payments. Reconciled all company accounts, including credit cards, employee expenses and commissions. Evaluated employee expense reports and verified accuracy. Reviewed GL entries and assessed accuracy.

Balanced reports to submit for approval and verification. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

Supervised and coordinated assigned audits promptly and professionally. Accessed credit records to evaluate customer histories. Compiled financial reports pertaining to cash receipts, expenditures and profit and loss. Provided extensive clerical and administrative support to department staff. Generated reports detailing various metrics and account information. Analyzed monthly balance sheet accounts for corporate reporting. Supervised accounts receivables clerks, team of five. Contacted customers to collect outstanding payments via one-time or negotiated installment methods.

Collected and reported monthly expense variances and explanations. Set up and updated customer accounts with interactions, payments and personal information. Researched topics and completed due diligence to resolve issues in a timely manner. Prepared accurate financial statements at end of the quarter. Created periodic reports comparing budgeted costs to actual costs. Cooperated with engineering, manufacturing and corporate accounting to verify that quality standards were met.

Drafted the complete annual audit reports including all footnote disclosures. Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

Compiled general ledger entries on a short schedule with nearly 100% accuracy. Visited premises of customers to collect payments directly. Computed taxes owed by applying prescribed rates, laws and regulations. Followed up with customers to collect information and verify details. Education

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Analyzed and researched reporting issues to improve accounting operations procedures. Accounts Receivable Clerk, 04/2008 to 07/2008

The Boss Incorporated – Makati, Philippines

Provided extensive clerical and administrative support to department staff. Prepared financial pages for presentation to senior management. Set up and updated customer accounts with interactions, payments and personal information. Generated financial statements and facilitated account closing procedures each month. Maintained integrity of general ledger, including the chart of accounts. Supervised and coordinated assigned audits promptly and professionally. Analyzed and researched reporting issues to improve accounting operations procedures. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

Compiled financial reports pertaining to cash receipts, expenditures and profit and loss. Prepared documents, reports and presentations using advanced software proficiencies. Processed payments and applied to customer balances. Reconstructed accounting records from clients' checks and cash receipts. Compiled general ledger entries on a short schedule with nearly 100% accuracy. Bachelor of Science: ACCOUNTANCY, 2005

Lyceum Northern Luzon - Urdaneta City Pangasinan

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