Administrative Assistant Data Entry

Joelle K Beebe

989-***-**** ***********@*****.*** 4875 Rivers Edge Dr. Mt Pleasant, MI 48858

Secretary Receptionist Administrative Support

Medical administrative support professional with more than 20 years’ experience working in fast-paced environments. Trustworthy, ethical and discreet with strong organizational and interpersonal skills to provide superior customer service. Resourceful and detail-oriented in completing assignments. Core Competencies

• Electronic Medical Records: Epic, Allscripts,

Lawson, Cerner, AS400, Pathways, WEBDENIS,

Medicaid, Champs, and Experian.

• Front Desk Reception

• Data Entry, Patient Intake, Insurance Verification

• Appointment Scheduling

• Physician Referrals

• Billing Codes & Charges

• Medical Terminology, Policies & Procedures

• HIPAA Compliance

Professional Experience

MidMichigan Medical Center, Midland, MI 2003 – 2017 Administrative Assistant: Rehabilitation Service

• Prepared clinic for daily operations each morning, including chart organization, flow sheets, etc.

• Provided friendly, courteous and efficient phone support, staff paging, and visitor greeting.

• Ensured orderly patient flow to appropriate locations within rehab services.

• Registered and admitted patients, verifying current prescription and insurance coverage, and facilitated cross- discipline clinical scheduling.

• Coordinated rehab service appointments to optimize therapist schedules.

• Scheduled departmental meetings, managed direct supervisor calendar.

• Collaborated with supervisor to improve administrative procedures.

• Ensured effective information flow between multiple departments, including central office and other clinical areas.

• Maintained a welcoming, clean reception and lobby area, and assisted with patient care by preparing and cleaning treatment areas.

• Performed data entry, word processing and administrative tasks, including patient data capture, prescription documentation, medical records, referrals, and notary services.

• Processed external provider record requests and inter-departmental mail

• Ordered and maintained office stock for multiple offices Central Michigan Community Hospital, Mt Pleasant, MI 2001-2003 Medical Records Clerk

• Ensured patient documents were complete, well-maintained, and appropriately filed.

• Distributed medical records internally, and to external healthcare providers, following HIPAA protocol.

• Served as librarian for physician’s library, and notary for administrative services. Volunteerism & Community Service

• Mt. Pleasant Access to Recreation volunteer

• Isabella Co. Sesquicentennial, Founders Day

celebration volunteer

• Rotary Club of Mt Pleasant volunteer

• Woodland Hospice Rock-A-Thon volunteer

• Department liaison for United Way

• American Red Cross fund-raising

• Art Reach of Mid-Michigan, donated personal

art work for fundraising auction

Education

Tri-Unity Christian High School, Wyoming, MI

High School Diploma, National Honors Society

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