RICHARD C. VOLLMERHAUSEN

**** ******* *****, **** ** Grosse Ile, MI 48138 Home 734-***-**** Cell 313-***-****

Email: ac4zvb@r.postjobfree.com

Healthcare Professional: Highly organized, resourceful, and accomplished administrative professional with extensive experience in directing business and healthcare operations.

Key Skills:

Office Administration Employee Relations

Contract Negotiations Staff Training & Development

Problem Identification & Resolution Accounts Payable/Receivable

Payroll Budget Development & Administration

Human Resources & Recruitment Patient Billings & Collections

Project Management-Familiar Applications

SharePoint

MS Excel, Word, Access, Visio & PowerPoint

PeopleSoft

Education:

MBA, Wayne State University, 1994. CONCENTRATION: Management / Human Resources

BA, University of Michigan, May 1986. MAJOR: Economics - MINOR: Business Administration

Professional Experience:

Henry Ford Health System, Detroit, MI 1998 - Present

Project Manager, Vattikuti Foundation (11/16 - Current)

Set up the bi-annual Robotic Surgeon Council (RSC) Conferences within various cities in India, high-lighting different specialties for Robotic Surgeries for each event; schedule travel arrangements, venue, Key-Note Speakers and Program Agenda.

Oversee the Vattikuti Fellowship Program. Work with each the Fellow from selection onset to their yearlong completion. Liaison between the Foundation and the Fellows.

Create and manage the annual budget for the Vattikuti Foundation. Generate monthly report which includes Foundation financial information, distribute to the Vattikuti Foundation Board of Directors. Respond to any discrepancies and provide necessary feedback.

Work with the Henry Ford Urology Research Group providing administrative support with HR issues, Medical Education Seminars and various other tasks.

Project Manager, Business Information Technology (BIT) (1/14 – 10/16)

Participated in the development of Main IT budgets utilizing MS Excel

Served as a member of the Centralization Project in which IT related applications and programs are pulled in Corporate IT to conform to system alignment in SharePoint.

Facilitate reconciliation of contracting vendors’ monthly invoicing within PeopleSoft working with Accounts Payable to ensure timely payments.

Project Manager-Administration, Clinical Systems Research & Integration (CSRI) (5/02 – 12/13)

Manage the CSRI Budget, including the budgets for all pertinent government grants and the department cost center.

oDepartment-of-Defense (DoD) Government Grants Budgets approximately 4M per year, for a period of 1.5 to 5 years. Five Task Order Budgets totaled more than 22M.

oLiaison between HFHS and DoD Government Program.

Oversee all Human Resource functions for the department of 40+ employees

Daily use of MS Excel & Word, SharePoint, and frequent use of MS Visio & PowerPoint

Oversaw the HFHS Charity Care Program and participated and served as one of the HFHS Voices of Detroit Initiative (VODI) Representatives.

oManage a separate staff of an additional 15+employees.

oOversaw a separate budget for the Charity Care Division.

(Henry Ford Health System - continued)

Assisted Facility Services in department space design and issues including system wide training rooms, cubicles and offices to accommodate the fluctuating training personnel associated with training requirements.

Kids Care of Michigan/HAP, Director of Contracting &Provider Relations (5/01 – 5/02)

Responsible for the oversight of all Statewide and Borderland States Network Development

for Kids Care.

Handled contract negotiations for physicians, hospital organization and various ancillary services.

Provided direction for Kids Care Contracting and provider relations staff members.

Managed a staff of 8 employees, conducted semi-annual/annual reviews. and all HR functions

Prepared departmental budgets.

Served as the Chair of the Kids Care Credentialing Committee.

Physician Practice Development (5/98 - 9/99 & 4/00 - 5/01)

Responsible for physician recruitment.

Set up practice site development and site management, network formulation and development/tracking pro-formas for private practice physicians.

Worked on subcontract between Henry Ford Medical Group (HFMG, 1000+ physicians) and physician groups to provide nursing home care for capitated lives focusing on qualified physician groups for the alongside the HF Legal Department.

Successfully created a positive PCP network by developing open lines of communications which turned around strained relationships resulting in a 100% physician retention rate under my leadership.

Managed Care & Business Development, Contracting Specialist (9/99 - 4/00)

Responsible for providing contract summary recommendations to the HFHS Contract Strategy Committee for the Henry Ford Health Systems/Henry Ford Medical Group entering all information with in the MS ACCESS Database.

Participated in contract negotiations and implementation for the initial Blue Care Network agreement within HFHS

Acted as liaison between physician group and HFMG during negotiations on contract implementation phases

Midwest Health Plan, Inc. Dearborn, MI 1996-1998

Provider Relations Director

Provided on-site support and hands-on assistance to PCP staff members to promote on-going satisfaction with the health plan.

Managed 80 individual sites addressing concerns and issues pertaining to member enrollment and PCP reimbursements, creating a comprehensive network information spreadsheet within MS Excel

Supervised Provider Relations staff of 10 employees and responsible for all network development.

Kistler Clinic, P.C., Southgate, MI 1995- 1996

Business Administrator

Managed all employee and business operations of the family medical practice.

o2 Mid-Level Providers and 18 Employees

Prepared payroll and accounts payable/receivable.

Ensured compliance with all insurance billing procedures while serving as patient advocate.

Implemented the clinics first electronic medical record, serving as the clinics Super User for physicians and staff.

Okemos Medical Clinic, P.C., Okemos, MI 1986-1995

Clinic Administrator for 4 Primary Care Physicians, 2 Mid-level Providers and 25+ Employees

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