Customer Service Data Entry
Resume:
Jerson B. Mosol
Street ** ********. ** *. ********** Area Doha, State of Qatar
****************@*****.***
Personal Profile
I perceive myself as an innovative motivated young individual with flair for team-work and the drive to achieve personal and company goals.
I am self motivated in challenging tasks in environments where I have to interact with different individuals.
Career Objectives
My career objectives are as follows,
To offer my service to an organization, which recognize creativity, integrity, competency and personal commitment
To create a path to climb up in the ladder by improving my qualifications and skills and by winning the faith of the organization while achieving my personal goals.
Personal Details
Profile Statement
An independent and organized worker with over five years experience performing a wide range of office support functions for up to 50 employees.
Key capabilities include:
Data entry and database management
Scheduling, organizing, planning and strong sense of urgency
Knowledge of basic accounting principles and procedures
Administrative work & project management
Customer service skills
Keen attention to detail ensuring the accurate completion of multiple tasks by strict deadlines
Initiative and resourcefulness resulting in the effective streamlining of processes and systems to improve efficiency
confident interpersonal skills resulting in positive working relationships with colleagues and customers
A team worker with excellent communication skills, high level customer service experience and a passion for getting results.
Working Experience
Parts Clerk / Store Keeper
Mohamed Abdul Rahman Al Bahar & Sons WLL, Rental Power Systems Department from November 22, 2011 – Date
Responsibilities performed task:
Prepare cover letter approval
Prepare for more than 50 employees monthly overtime statement
Yearly overtime statement, purchase order & repair cost expenses reports
Prepare & process of the invoice for payment
Maintain for efficient database administration, regarded as a valuable information such as Passport, ID & Health Card
Scheduling for preventive maintenance in every 250 hours running genset
Rollout plan for retired genset need replacement
Prepare Rental Agreement – quotation for rent gensets & attachments
Prepare gate pass, delivery note & off hired note
Handle petty cash for Rental Plant operation
Prepare monthly stationary request
Arrange exit clearance for employees going for annual leave & resign
Encoding & monitor warranty validity of all items expenses related under repair activities
Battery monitor validity for warranty claim
Return old reman parts and encoding core credit deposit invoice memo
Daily routine Store work
Regular monitor parts stock availability
Order PM & BD parts requirements for Olympian & Caterpillar gensets
Prepare parts for preventive maintenance, breakdown attendance & commissioning job
Monitor fuel consumption of vehicles and forklift
Supervise for the proper arrangement location of parts
Encode tools received & issued to technicians
Prepare and track purchase orders
Receive & check materials deliveries the quantity & quality of items received, as per purchase order description & specification
Handle delivery queries
Create and maintain customer databases
Assist with the organization of promotions and events
Project Staff / Community Organizer
Ranao Disaster Reponse and Rehabilitation Assistance Center, Incorporated (RDRRAC, Inc),Non – Government Organization based in the Philippines
June 2009 – October 2010
Organizing and facilitating community forum
Facilitating and conducting community trainings and seminars
Coordinating and facilitating consultative meeting with community stakeholders
Educational Background
Bachelor of Arts Major in Political Science
Units earned:
18 units : Education Major in History
School Address: Mindanao State University (MSU), Fatima, General Santos City, Philippines.
Units earned:
Master in Public Administration Major in policy development and advocacy making (Intern)
School Address: Mindanao State University MSU, Philippines.
Seminars & Trainings Attended:
Microsoft Excel 2007 Training Course April 12 & 13 @ New Horizons Computer Centers – Doha Qatar
One Month Training on Communication Enhancement and Public Speaking, Networking and Peace Advocacy Skills Training, Project Development, Monitoring and Evaluation (PDME), Community Organizing, and Community Development (COCD) and Emotional Recovery (ER)
Training and Seminar on Financial Project Management, Facilitated by Ranao Disaster Response and Rehabilitation Assistace Center, held at ISSHAI Cooperative Center, Suarez, Iligan City on March 5 – 8, 2010
Seminar on Social Enterprise and Sustainable Development, Facilitated by Ranao Disaster Response and Rehabilitation Assistace Center, held at ISSHAI Cooperative Center, Suarez, Iligan City on August 23-25, 2010
Training and Seminar on Strategic Planning, Facilitated by Ranao Disaster Response and Rehabilitation Assistace Center, held at ISSHAI Cooperative Center, Suarez, Iligan City on March 27-30, 2010
Conference, Nation Formation, State Building, Political Science, Conducted by Philippine Political Science Association PPSA held at Bethel Guest House, Dumaguete City on April 10-12, 2007
Affiliation:
www.albahar.com
PERSONAL DETAILS
Address: General Santos City, Philippines
Date of Birth: 8 September, 1987
Nationality: Filipino
Contact this candidate