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Customer Service Care

Gastonia, NC
March 31, 2018

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Angela Reaves

Customer Service, Bus Operator

Charlotte, NC - 919-***-****

To obtain a position in the Transportation, Hospital and Customer care field. Authorized to work in the US for any employer


Bus Operator

City of Charlotte CharMeck311 - Charlotte, NC - January 2017 to Present Transport passengers throughout the terminal, exceptional customer care and patience, fill out paperwork and reports, perform pre and post trip inspections, etc Bus Operator

Duke University - Durham, NC - September 2012 to January 2017 Responsibilities

Extensive customer care, punctual when possible but always maintain safety, perform pre and post trip inspections, handle complex personalities


I keep and maintain the peace, while being respectful and trust worthy Skills Used

Always follow DOT rules and regulations even if I had to run behind schedule Transit Operator

Charlottesville Area Transit - Charlottesville, VA - October 2004 to September 2012 Operate a Transit Bus on fixed schedule routes, supervise and dispatch, perform pre and post trip inspections, provide Customer service in a courteous manner, handle complex situations as they arise Maintain 8 years of accident free services

Operator / Driver

JAUNT - Charlottesville, VA - 2001 to 2004

Operate a Regional Transit Bus on non-fixed route system, safely transport disabled and elderly passengers to and from destinations, perform pre and post trip inspections, provide Customer service with patience and understanding

Maintain 3 years of accident free services


UVA, Primary Care Pediatrics - Charlottesville, VA - 1997 to 2001 Make appointments for patients, answer phones and filing charts, customer care, contact Insurance companies for Pre-Authorizations and Referrals, maintain patient confidentiality with records and billing information


Business Administration and Liberal Arts

Piedmont Community College - Charlottesville, VA

1988 to 1989

Albemarle County High School - Charlottesville, VA 1982 to 1986


Class B

Expires: December 2017

State: NC

Endorsements: P (Passenger vehicles)


microsoft office, word, excel


I'm a honest, dedicated and reliable hard worker who's teachable with the willingness to learn.

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