Customer Service Data Entry

Jay Dy Manabat

**** ****** ***** * *** Diego, CA 92114 u 775-***-**** u *.*******@****.***

Objective

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Skills Summary

Biligual (Tagalog)

Written Correspondence

Able to type 85 words per minute

Customer Service

Scheduling

Willing to learn new industry-related programs

Attentive: Able to notice, pay attention to, careful attention.

Analytical: portray analytic methods, separating things into their parts of elements.

Computer Skills

MS Office (Word, Excel, & Power Point)

Familiar with common hardware devices

and accessories. Networking, video card, processor, modem.

Experience with Operating Systems: Windows XP, Vista, Linux.

Experience with SQL & Raptor

Education

CALIFORNIA COLLEGE SAN DIEGO, National City, CA

Associate of Applied Science in Computer Technology and Networking, 6/16

Magna Cum Laude Candidate, 3.87 GPA

Coursework & Programming Classes:

APP 126: Databases- Intro to SQL

OPS 113: Linux Operating Systems- Basic functions & navigation through Linux

OPS 217: General Operating Systems- Basic functions & navigation through Windows Vista, XP

PRG 102: Programming Logic & Design I- Basic functions & navigation through Raptor

Professional Experience

CUSTOMER SERVICE/ SALES

Greeted customers and patients who entered facilities.

Able to pull up customer insurance benefits and correctly input them into a widespread database.

Assist patients with scheduling future appointments, filing, minor data entry.

Calling and verifying insurance benefits.

Perform pre examination assessments.

Completed transactions using point of sale (POS) equipment.

Able to locate stock/inventory while guiding customers to proper locations.

Employment History

MICROSOFT–Fashion Valley, CA

Product Advisor, 08/2016 to Present

PIZZA HUT–San Diego, CA

Delivery Driver/Team Member, 02/2015 to 02/2016

LENSCRAFTERS –Mission Valley, CA

Sales Associate, 10/2014 to 01/2015

CENTURY SPARKS THEATRE – Sparks, NV

Usher/Concession/Box Office, 09/2013 to 08/2014

6213 Varney Drive u San Diego, CA 92114 u 775-***-**** u *.*******@****.***

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