Ronald (董樂勞) DeLong, A.S., B.S., M.B.A., O.C.P.
Servant Leader, Supply Chain Management, CTO/CPQ Analyst, Process Change Manager
E: ***.******@*******.*** M:+1-602-***-****
Objective
A mid-to-senior-level role with opportunities to positively impact customers and their perception. Excellent service through process and expectation alignment – one team – one goal – one day at a time
Brings talent, experience, excellent spatial skills, applying 'out-of-the-box', 'Politically-unmotivated' thought processes to create / implement Oracle Cloud, EBS, or System Solutions, reducing Custom code by 20+% = Not only from a software perspective, but from a Business Process perspective:
Skills
Collaboratively shares strong business acumen, personality, and a broad background in business consulting, technology application, and project management to help reduce complexity saving you and your team(s) $6+ million annually
Speaks Cantonese & Mandarin, as well as Spanish = One (1) less opportunity for misunderstandings
Immediately applicable, "hands-on", management-level experience in Operations, Supply Chain, Agricultural operations, and Distribution management = reduced inventory 22%
Relentlessly focused on Customer care = increased Fill-rates > 13% & customer satisfaction 10+%
Utilizes AGILE Project Management, together three (3) different consulting teams to cut ORDER/QUOTING times by 50%
Streamlining business processes allowing multiple implementations in months
Excellent spatial skills with ability to identify path of least resistance when implementing systemic and process solutions
Ability to apply sound reason and politically unmotivated “out of the box” thought processes in problem resolution Implementation Consultant
Available Immediately To Help You And Your Team(S) With:
Oracle E-Business & Cloud/Fusion Applications-based Solutions MFG, PLM, SCM, WMS, CTO & CPQ
Improving Fill-rate & Quality Delivery performance (faster customer response & fulfillment)
Engages teams with AGILE/SCRUM to expedite, improve END-USER buy-in and reducing complexity
Greater productivity through lower costs and higher efficiency
Reducing inventory throughout the supply chain where needed (total cost of quality & lost customers)
Improving quality and Customer satisfaction
Speaking the CUSTOMERS', your customer's, and their customer's Language.
Supply Chain Management (Risk & all) -- It's about your entire Supply Chain (not just your Purchasing department)
WORK EXPERIENCE
New Projects - Innovation Director, Oracle EBS Fusion, Training and Consulting - Chinese speaking
amyronCONSULTING Solutions Jul 2015 - present
COMMERCIAL CONSTRUCTION CONTRACTOR - Software and Process Evaluation
Introduce & Leverage industry best practices (SCOR & APQC) to bring Innovation to the front of the line re-making the client processes. Emphasizing Supply Chain Risk Management via comparison of Business Process to Best Practices. Emphasizing the goal of ERP is to reduce your IT staff, not staff more consultants + Innovative Employee Engagement = Reducing CUSTOMIZATIONs >19%
Mastered methods of agile development: Teams designed differently: Ideation to Commercialization 123%
RENEWABLE ENERGY MANUFACTURING, R12.2 (U.S. & Mexico)
Solution Architect for Oracle PIM / PDH / APC requirements!
Configure software & testing scripts for four (4) Business Processes in SIT01 & CRP01
COMMERCIAL CONTRACTOR (Plumbing & HVAC):
Utilized Oracle EBS, SCM, WIP supporting team(s) in Engineer-to-Order (ETO) Commercial Construction company for a Make-to-Order (MTO)/Assembly-to-Order (ATO) – “MODULAR” Manufacturing CAD/CAM to Discrete 8-10 "Extractions"/day.
Utilized R12.2 "Integrators" to supporting Modular Manufacturing- Drawing Released to Parts in the shop, sections being built, kitted, shipped, installed, and signed off in (>50%) decreased time with improved Quality (98
MEDICAL DEVICE manufacturer.
Implementing Planning, and Discrete WIP – MSCA implementation assessment 5+ weeks. Four (4) month plan
ORACLE UNIVERSITY teaching Agile Collaboration and Agile Administrator training and Delivery 1-2 classes per month
Demantra Set-up, Configure and Administration. Training and Delivery 1-2 classes per month
Leveraging Oracle EBS, Oracle Cloud, and Netsuite - Out-of-the-box
Teaching AGILE PLM 9.3 (1-2 x per month) and Demantra Forecasting to interested students.
Assessing existing processes and making Software Recommendations, Implement process improvements +25% reduction in raw material consumptions
Medical Device Manufacturer
Implementing Oracle MSCA to allow system independence while improving productivity...
ACTIVE VOLUNTEER at FOOD BANK, Jobs Resources, Neighborhood Watch, and other community services
R12 WIP, BOM, INV, & Planning Consultant/Training amyronCONSULTING Solutions //
Li9 Technology Solutions Jan 2015 – Jan 2016
Led Solution Design and cost/benefit analysis for large Industrial Manufacturer, eliminating manual processes and achieving Inventory Visibility
Leveraging, Oracle Project Management and Planning, as well as EBS Manufacturing Implementing and training AGILE PLM, Oracle PIM (Product Hub), and making the world a safer place.
Solution Architect/ Engagement Manager,
TCS, Consulting Services Sep 2013 - Jul 2015
Leverage Industry Standards (SCOR & APQC) to introduce “Best Practices” to customers and their processes, including Engineering & Purchasing
Align software solutions to business processes, and ensured the successful implementation of overall solution(s), ENG-to-PO-to-MFG
GE Power & Water (2/2014) (multi-week, assessment and Workout sessions Budapest, HN) - ‘huge’ break though w/ difficult processes & team members
Built “Interactive” model of SCOR 11.0 Processes, Practices, Skills, and Metrics, educated teams & customers = increased adoption 30+%
PLM-to-EBS process improvement, Master Data Management (MDM) and Configurator solution(s)
Advanced Supply Chain Planning, Spare Parts Planning and WMS
R11.5.10-to-R12, role with WMS, MSCA new functions, upgrade & support
ASCP(Advanced Planning), SPP(Spare Parts Planning & WMS (Assessment & Prototypes)
Independent Solution Architect (Cloud) / Instructor / Consultant
Capgemini Sep 2011 - Sep 2013
Contractor with Capgemini, listen to customers & develop Solutions and utilized AGILE Software Development / Management (Sprint/Scrum!)
Utilized Fusion (Cloud) /Functional Setup Manager. Items, Bills of Material, Change Tracking, Serialized items.
Using Agile Methods, Expedited CRP (Sprints) 25+%
Documenting and configuring, leverage Oracle FUSION (Cloud) PLM (PIM) tools for Product/Service Lifecycle, including Inventory & Purchasing
Inventory Optimization& GOP- EAM with cMRO success
Prototyped, Master Data Management (MDM) & Configurator solution
Senior ERP Product Specialist
CSC – Computer Science Corporation Jan 2009 - Jun 2010
Utilizing Industry standards (SCOR & APQC) developed & completed 24+ Test Scripts and Training documents for:
PLM (Oracle PIM or APC) + Configurator (CZ) Prototypes
Implement Oracle PLM solutions & create test scripts for PLM/APC
Complex MR & Overhaul (cMRO), and Enterprise Asset (EAM)
Senior Principal Instructor, and Principal Consultant
Oracle Corporation May 2005 - May 2008
Product Data Hub Implementation (Large Commercial Steel Manufacturer)
3MM+ Items loaded & Configurator Models (600-700 Properties based)
Project Lead completed Curriculum development & successful course roll-out for Oracle PLM/APC.
Taught eight (8) different Oracle Applications (INV, BOM, CZ, WIP, ASCP, WMS, MSCA, PLM & PO) across N.A., A.P. & E.U.
Senior Principal PLM Instructor, and Principal PLM Consultant
Agile Corporation Jan 2005 - May 2005
Successfully completed 2-week, Intensive boot-camp – Learning all Agile PLM 9.0 products
Completed two customer Installs: loaded all software, Configured, Trained, & Supported Agile PLM Product Collaboration
Hi-tech Electronics and Pharma (Conflict Minerals-tracking/reporting)
Sr. Consultant, EBS Configurator (CZ, ATO, CTO) Supply Chain (2004)
amyronCONSULTING Solutions, LLC Jan 2004 - Feb 2005
On-site (US customer) liaison for offshore technology group, interfacing with customer, successfully completed aggressively scheduled POC.
R12 upgrades 100% on-time, 100% on-budget
Program Manager/Planner & Master Scheduler
Honeywell Aerospace Repair & 0verhaul (R&O) Jun 2002 - Feb 2004
Supply Chain Program Manager, Six-Sigma Green Belt Certified (Black-belt Projects completed) Material planning: “cMRO” and “Spare Parts” using “Click Commerce”
Communicated and negotiated with multiple departments, customers, and suppliers while implementing long-term process improvement Projects - improving cash-flow $500k
Represented R&O as an active member of Customer Satisfaction Boards (CSBs) and Product Management Team (PMT) focused on customers Increase Sat’ score 10+%
Working with multiple departments, supported Business Analysis and implementation of Make vs. Buy processes; converting 4-5 items weekly
Manufacturing, Configurator CTO / CPQ Solutions (Pre-Sales) Consultant
Oracle Corporation Dec 1998 - Mar 2002
As Team Leader/Member listened to customer concerns, understood issues, and built Oracle applications-based business solutions
Cultivated multiple client relationships, at all levels, in the organization and examined business practices.
Oracle Configurator (Order Management, Sales-on-line, and I-Store), assisted sales team >110% of target sales
On-line Payments - ID Management / Public Key Infra. (PKI)
Kept up with industry trends & “Best Practices (SCOR & APQC)” including Internet, e-Business processes; assisted sales team >160% of target sales
Manufacturing / Distribution Applications Instructor
Oracle Corporation Nov 1997- Nov 1998
Inventory (INV) & Bills of Material (BOM) – taught classes weekly around the country, and globe
Maintained 100% Utilization, and 90% Quality Scores.
OTHER PROFESSIONAL, RELEVANT WORK EXPERIENCE:
Production Control / Warehouse Manager
TRW Automotive, VSSI Nov 1994 – Nov 1997
TEAM LEADER - LEAN Manufacturing IMPLEMENTATION ($3.2MM Annual Savings)
PRODUCTION SCHEDULER - NPI
WAREHOUSE MANAGER – custom WMS designed and implemented, Lean Warehouse, RF Scanning and Barcodes
Sandra90 Warehouse Management (WMS) System Implementation & Transportation (TMS)
US Foods - Phoenix, AZ 1992 - 1994
WMS and TMS implementation/rollout. Implementation Training Warehousing / Distribution Team
Worked with, and coordinated multiple departments, conceptualized and executed new warehouse
Warehouse/Distribution Manager & System Implementation
KGF, Kraftservice, - Salem, MO 1991 - 1992
Trained employees and management on new ERP system functions including shipping, receiving, returns, and inventory cycle counting. Coordinated warehouse set-ups, cross-referencing, data input, and maintained inventory accuracy. Supervised 35 employees in all areas of order-selection and shipping operations.
Worked with, and coordinated multiple departments, conceptualized and executed new warehouse/distribution system at Kraft facilities nationwide. Converted six distribution centers in 14 mths.
Successfully led multiple Change management initiatives
Strong team player working well in intense, business recovery by providing better Customer Service, and solving customer problems
Successfully led implementation of “Restocking” Shift and reduced “stock-outs” to less than 10/night.
R.O.T.C. Cadet Captain (E-5)
U.S. Army Reserve Responsible for mentoring, training, evaluation, and leading a team of 16, third-year cadets
Received letter of commendation for the planning and execution of major, multiple-day training exercise including: Transportation, Logistics, Training, and Supply-Replenishment
Completed intensive, six-week, Advanced-Leadership Camp
Artillery Surveyor (E-3)
U.S. Army National Guard
Responsible for surveying and determining exactly locations for artillery placement
Completed demanding, eight-week Basic Training
Honor graduate of 14-week, Advanced Individual Training with final grade of over 94%
Volunteer Representative
Church of Jesus Christ of Latter-day Saints Hong Kong, Kowloon, New Territories, & Macau China
Responsible for teaching English, supervising and providing Charity Services
Working 6x12 hour work-weeks, distributed, educated, and taught those willing to listen
EDUCATION
M.B.A. Business Analytics
Aug 1996 - Aug 1998 Arizona State University, Tempe AZ
B.S. Operations & Production (Supply Chain) Mgmt.
Jan 1988 - Aug 1990 Arizona State University, Tempe AZ
A.S. Mathematics
Sep 1982 - Jun 1984 Imperial Valley College, California
Certificate Global Leadership, Thunderbird – The Graduate School of International Mgmt.
US Army Reserve
13S Field Artillery Surveyor
US D.O.T. 49CFR Transportation of Hazardous Materials
“DO-WHATEVER-IT-TAKES,” “Attitude-Adjustments,” & “REALISTIC-EXPECTATIONS” Development Opportunities
Agricultural Equipment Operator, multiple types, crops, and processes
Alfalfa Windrower, Rake, & 1-ton bales-Baler,
Cotton-GIN, and Bale-Pressing - Transportation preparation.
Janitor – Arco Seed Research & Training Center
John Deere & Caterpillar Tractors, Disc, Rip, and Plane
Mathematics and Science Tutor
Semi-Tractor-Trailer (18-Wheeler, 53-Ft Trailers) Driving Experience as well as LOAD / UNLOAD Tractor Trailers
“Ron has an excellent ability to take conceptual ideas and turn them into executable processes. He uses his planning, knowledge, and communication skills to get tangible results in the most efficient manner. Ron is very customer care centric. Co-workers and customers alike appreciate his style, creativity and results-oriented approach.”
-Keith Milton, CPIM
Master Principal Sales Consultant at Oracle
Ron is a talented individual with extensive knowledge of Oracle PIM, FPH and other Fusion applications. He knows how to integrate those tools into an effective Supply Chain Solution.
John Krekeler
Supply Chain Specialist, Major Aerospace Vendor