WILLIAM HARPER
*** ****** ******, *********, ** *9011
Home: 702-***-****
ac4zj0@r.postjobfree.com
Committed and motivated individual with exceptional customer service and sales skills. Proven ability to work independently, manage multiple projects and meet tight deadlines Customer Service Oriented
Strong Interpersonal skills
Excellent Computer Skills
Committed to providing quality work
Strong work ethic
Demonstrated quick learning skills and excellent sales performance
Ensure the integrity of all sales transactions while maintaining company objective.
Customer Retention
Opener & Closer in Sales
Skilled at data entry procedures and sales
documentation
Achieved maximum sales through outbound calling
Used the provided database to call new leads.
Used consultative sales techniques to assist our
customers in one phone call.
Met established productivity goals: sales, call
handling time, records accuracy
02/2012
CZAR MARKETING GROUP
Las Vegas, NV
Sales Representative/Closer
Contact prospective travel members to offer promotional vacation package for timeshare companies such as: Spinnaker Resorts, Diamond Resorts International, Blue Green Resorts, Westgate Resorts, Capitol Resorts, VRC Vacations. Achieved maximum sales through outbound calling,
Called new and existing customers on a daily basis to gain their business, through building rapport and maintaining strong sales skill as well as product knowledge.
Performed various forms of data entry including Excel, Microsoft Word, Outlook and multiple company built administration forms.
Gained self-management skills from exceeding personal as well as site developed goals. CERTIFICATE OF PROFICIENCY: BUILDING MAINTENANCE 1994 Eastern Arizona College, Morenci, AZ, United States Painting Interior and Exterior / Glass Installation and Repair Electrical Maintenance and Repair / General Maintenance Carpentry Drywall Installation and Repair / Maintenance Management Plumbing Maintenance and Repair / Building Estimating Trouble Shooting Refrigeration Systems
CERTIFICATE OF ACHIEVEMENT: STEWARD 2012
Culinary Academy of Las Vegas, North Las Vegas, NV, USA Learned how to clean and maintain kitchen areas and equipment, including deep fryers, broilers, grills, stoves, and conventional ovens, wash dishes, pots, pans, and utensils and how to handle chemicals properly. 140 hours includes Serve Safe instruction and certification Army National Guard 1981-1985
OSHA 10 Hour General Industry October 9, 2012
AERIAL SCISSOR LIFT & COUNTER BALANCED FORKLIFT October 13, 2012 SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
ACTIVITIES AND HONORS