Sales Customer Service, assistant store manager
Resume:
RESUME
RAVINDER SINGH RANA
Beer Bazaar Road Sangam Vihar
New Delhi :- 110080
E-mail id:– r ******************@*****.***
Mobile no: - +9 1-991*******, +9 1-870*******
Objective:-
To reach the zenith of organization hierarchy through continuous self-development by way of learning and experience the critical aspects of technology and development. Work Experience:-
1:-Worked as a sales executive in Retail outlet of K oolKidz Pvt.Ltd from 2008 to Jan 2013. Job Responsibilities:-
(1) Maintain and updates suppliers items for store.
(2) Maintain properly stationery items for store.
(3) Handling customers and solve their queries.
(4) Handling store billing and cash.
2:-Worked as a sales executive in W ATERMELONS (A unit of V B Store LLP) from 20th Jan 2013 to 20t h
march 2014 .
Job Responsibilities:-
(1)Maintain and safeguard department documentation and in/out correspondences
(2) Keeping the database records of vendors quotation for estimation
(3) Maintain and updates suppliers items for store.
(4) Maintain properly stationery items for store.
(5) Handling customers and solve their queries.
(6) Handling store billing and cash.
AVA MERCHANDISING PVT LTD – SHIFT MANAGER
Worked as a shift manager in A VA MERCHANDISING Pvt.Ltd from 1st April 2014 to 30t h July 2015.
Job Responsibilities:-
1:- Represents Goodwill Bridge Pointe in a positive, pleasant manner by providing excellent customer service at all times. Serves as role model and adheres to Agency guidelines. Handles requests and concerns in a friendly, fair and impartial manner. Supports the Agency’s mission, vision, and values.
2:-Ensure that all paperwork is completed in an accurate and timely manner, including cash management, sales reports, cash audits, and other paperwork as required; maintain confidentiality of information related to operations, financial matters and personnel issues . 3:-Ensure an attractive and convenient layout of sales floor; oversee rotation of materials, visual merchandising, cleanliness and organization of sales floor; maintain the correct quantity and quality of merchandise on sales floor; ensure merchandising on sales floor is maintained throughout the day.
4:-Ensure all work areas and store floor are kept clean and free of clutter and drills are completed each shift.
5:-Ensure safety and security of store facility and Goodwill Bridge Pointe assets; effectively handle workplace incidents by obtaining medical treatment for injured customers and employees; report known or suspected safety and loss prevention problems promptly and according to procedure .
6:- Attend and participate in regular store management meetings and training sessions as scheduled.
7:- Perform other related duties as assigned or required. TRAVEL NEWS SERVICE INDIA PVT LTD. - ASSISTANT STORE MANAGER Worked as a A ssistant store manager from 17th Nov 2015 to 6th jan 2018. Job Responsibilities:-
1:- Represents Goodwill Bridge Pointe in a positive, pleasant manner by providing excellent customer service at all times. Serves as role model and adheres to Agency guidelines. Handles requests and concerns in a friendly, fair and impartial manner. Supports the Agency’s mission, vision, and values.
2:-Ensure that all paperwork is completed in an accurate and timely manner, including cash management, sales reports, cash audits, and other paperwork as required; maintain confidentiality of information related to operations, financial matters and personnel issues . 3:-Ensure an attractive and convenient layout of sales floor; oversee rotation of materials, visual merchandising, cleanliness and organization of sales floor; maintain the correct quantity and quality of merchandise on sales floor; ensure merchandising on sales floor is maintained throughout the day.
4:-Ensure all work areas and store floor are kept clean and free of clutter and drills are completed each shift.
5:-Ensure safety and security of store facility and Goodwill Bridge Pointe assets; effectively handle workplace incidents by obtaining medical treatment for injured customers and employees; report known or suspected safety and loss prevention problems promptly and according to procedure .
6:- Attend and participate in regular store management meetings and training sessions as scheduled.
7:- Perform other related duties as assigned or required. Educational Qualification:-
Passed 1 0t h
f rom Vidya Bhawan Sec. Ser. School in 2005 (CBSE) New Delhi.
Passed 12t h
with Arts Stream from CBSE Board in 2007 New Delhi.
Graduate i n B .A (PROGRAMME) from CMJ University 2012 (M eghalaya).
MBA –R ETAIL MANAGEMENT from S HOBHIT UNIVERSITY 2014. Technical Qualification:-
MICROSOFT OFFICE, Word,Excel,PowerPoint
Diploma in Computer Application & Programming from APTECH EDUCATION
TALLY ERP.9 BASIC
Personal Details:-
Date of Birth : 1s t
Aug 1988
Father’s Name : Mr. Mehar Singh Rana
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi
Sex : Male
Passport : Yes
References
Will be provided on request
DATE:-
PLACE: - New Delhi (R AVINDER SINGH RANA)
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