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Administrative Assistant Customer Service

Colona, IL
March 30, 2018

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Stacey Bolt

Administrative Assistant - Quality Repair, Inc

Lynn Center, IL 61262 - 309-***-****

Authorized to work in the US for any employer


Administrative Assistant

Quality Repair, Inc - Colona, IL - 2012 to Present

• Prepare accounts payable, accounts receivable, customer work orders, Process state sales tax and enter data into QuickBooks software program

• Make travel arrangements (hotel reservations, Visa application, rental cars, flight arrangements)

• Collect IFTA information from data base to enter into Excel spreadsheet and Quick books

• Code employee timesheets and balanced hours for payroll

• New hire paperwork

Assistant to the Comptroller

Lewis Machine and Tool Company - Milan, IL - 2008 to 2012

• Kept official corporation records and executed administrative policies determined by and in conjunction with other officials

• Directed the preparation and filling of corporate legal documents with government agencies to conform with statues

• Answered telephones and gave information to callers and routed call to appropriate officials

• Prepared notes, budget, correspondence, financial and month end reports, using word processor and computer terminal

• Processes all taxes for payroll, meeting time deadlines. Account Representative

H and R Accounts - Moline, IL - 2007 to 2008

• Performed various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers

• Received payments and posted amounts paid to customer accounts

• Arranged for debt repayment and established repayment schedules, based on customers' financial situations

• Advised customers of necessary actions and strategies for debt repayment

• Recorded information about financial status of customers and status of collection efforts Accounting Specialist

Compton Accounting - New Windsor, IL - 2006 to 2007

• Completed and submitted tax forms and returns, workers' compensation form, pension contribution forms, and other government documents

• Classified, recorded, and summarized numerical and financial data in order to compile and keep financial records, using journals and ledgers and computers

• Transferred details from separate journals to general ledgers and data processing sheets

• Performed general office duties such as filing, answering telephones, and handling routine correspondence

• Complied with federal, state and company policies, procedures, and regulations Payroll Clerk

Black Hawk College - Moline, IL - 2003 to 2006

• Assists with completing wage verifications of employment requests from various departments.

• Enter tax forms into the payroll system

• Coded employee timesheets and processed payroll

• Review time data, and other information to detect and reconcile payroll discrepancies

• Assisted in maintenance of direct deposit data bases

• Served as support representative for employees with payroll issues EDUCATION

Associates in Applied Science in Accounting Specialist Black Hawk College - Moline, IL



MS Office (10+ years), Ms Word (10+ years), Outlook (6 years), Excel (10+ years) ADDITIONAL INFORMATION

Proficient with MS Office Suite programs, including Excel, Word, PowerPoint Type 35wpm with 95% accuracy

Familiar will all office machine, including Fax and multiline phones Excellent communication and customer service skills

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