Norma D. Lopez

**** ** ** ***

Miami, Florida ***35

786-***-****

ac4zdf@r.postjobfree.com

Objective:

To obtain a position as a Receptionist/Administrative Assistant in a company that recognizes hard work as key to successful job performance.

Experience:

The Learning Center TLC For Kids - Miami, Florida

Teacher

August 2013 to Present

• Plan and implement classroom core curriculum and instructive programs for children.

• Administer behavior of students to build a safe classroom environment.

• Communicate and interact with parents and caregivers.

• Feed, clean and care for children according to their daily needs throughout the day.

• Involved with crafts, lessons, dancing, story time, outside play, grand friend time.

• Ensure the proper order of the classrooms and locking up of the center for the day.

• Communicating with parents on a daily basis in order to provide them with updates on their child’s progress and daily activities as well as help to resolve any issues or concerns the parents may have.

Wax Art Spa Homestead, Florida

Receptionist

January here 2012 to September 2012

• Responsible for opening and closing the spa as the standard operating procedures

• Perform responsibilities of providing detail descriptions of spa packages, treatments, services, promotions and features of facilities.

• Performed all administrative functions for the spa such as answering phones, transferring calls, taking accurate messages, scheduling appointments and maintaining the inventory.

• Notifying staff members of any customer cancellations or the arrival of any unscheduled visitors.

• Input Employees schedules and hours in the computer.

• Responsible for processing transactions for all events, payment and membership fees.

Midas Asset Exchange Miami, Florida

Secretary

March 2010 to October 2010

• Typed reports and made duplicate copies of correspondence.

• Authorized procurement of equipment, materials and supplies required for operations and maintenance.

• Managed new employees to achieve significant improvements in their productivity.

• Filing, archiving, photocopying, scanning and faxing documents.

• Answer phones in a professional manner and direct calls to the appropriate individuals, taking detailed messages when necessary

• Set up meetings and appointments with customers and/or partners

• Enter customers and clients information into computer system for easy reference

Skills:

Bilingual (English/Spanish), team work, leadership, Initiative, troubleshooting, problem solving, flexibility, adaptability, self-awareness, commitment/motivation, communication, and interpersonal skills, Outlook, word, excel, PowerPoint.

Education

Miami Dade College

South Dade Skill Center Childcare DCF 45 Hours 2013

Homestead Job Corps Center Homestead, Florida

Security and Protective Services Certification 2011- Licensure D.

GED – Graduate Equivalency Degree

Miami Southridge Senior High School

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