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Office Manager/Administrative Assistant

Tacoma, WA
March 30, 2018

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Yeend **** S. Prospect St. Tacoma, WA ****9



Results oriented and accomplished senior administrator/office manager with over 8 years of experience. Proficient in process improvement and finding ways to save the company money while efficiently managing complex office environments Expertise in data management, staff development, and procedure development.


Proficient in MS Office, expense reporting, client relations, staff hiring and training, process improvement, vendor and supply management, records management, staff development, inventory oversight, office management, and expense reductions. Skills

• Reliable

• High Level of Attention to Detail

• Goal and Deadline oriented

• Professional Demeanor

• Self-Starter

• Timely



Dr. Grabowski PC – Bellevue Seattle Issaquah, WA Office Manager

• Management of 3 office locations

• Oversee daily operations for all staff

• Inventory control and supply ordering

• Hiring, Onboarding, Training, Employee Reviews, Raises, Disciplinary Action, Employee Termination

• Budget Management

• Scheduling

• Semi-monthly payroll processing

• Travel coordination

• Monthly office expense reports

• Served as go-to person regarding any administrative and operational related functions 2

In-Role Accomplishments

• Decreased Expenditures by 16% by implementing inventory controls and standardizing ordering procedures

• Saved 62K a year by realigning duties, allowing two unfilled positions to be eliminated

• Improved employee retention rated

• Received high marks on performance reviews every year, with consistent merit-based raises 2010-2014

SkoFlo Industries Inc. - Woodinville, WA

Quality Administrator

• All company documentation oversight

• Inventory control and management

• Procedure writing, training, and implementation

• Report generation

• Ensuring documentation compliancy and accuracy

• Streamlining new database creation

• Audit support

• Weekly meeting oversight

• Provide executive level administrative support to the quality manager with demonstrated ability to improvise, improve procedures, and meet demanding deadlines

• Verify and track all project deadlines to facilitate smooth workflow and satisfied clients

• Update departmental standard operating procedures to accurately reflect current processes

• Act as liaison between all departments to ensure proper communications and reporting practices

In-Role Accomplishments

• Reduced yearly supply costs by 21% by sourcing new vendors and negotiating favorable contracts

• Managed implementation of new document system with zero down-time for staff or executives

• Received a promotion within two months


Business Degree / Clark College – Vancouver, WA

4.0 GPA

Graphic Design Degree / Walla Walla CC

Graduated high school with my degree in graphic design through the Running Start Program 3.8GPA

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