Test Cases Quality

MAITRYEE DAS

****-** **** ******, ********, ON L6T 4E8 Tel: 647-***-**** email: ********.***@*****.***

Summary

•ISTQB Certified Software Tester (CTFL) with over 3 years’ experience in several Web and client/server applications in Banking domain.

•Experienced in both manual and functional automation testing.

•Strong in analyzing Business Requirements and Functional Specifications, identifying and preparing Test Scenarios, developing and executing Test Cases.

•Experience in Functional, Integration, Regression, Sanity, Cross Browser, System

Testing, Analyzing Build Health and Automation Feasibility analysis.

•Experienced in using HP ALM/QC and for developing and maintaining test plans, test cases, test scripts, test results, defects and tracking.

•Performed backend testing creating SQL queries in Oracle, SQL Server.

•Experienced in testing data-intensive applications.

•Experienced in creating and maintaining Traceability Requirements Matrix.

•Expertise in Test Case design, review, execution, defect management and tracking.

•Experienced in developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.

•Performed automation of existing manual test cases to provide greater regression test coverage using QTP

•Experienced in interacting with Business, Development and Operational teams.

•Strong knowledge of Project Life cycle, Software Development Life Cycle (SDLC) methodologies like Agile and Waterfall, Software Testing Life Cycle (STLC) and the Role of QA.

•Performed Onsite/Offshore coordination and interaction with teams spread geographically.

•Self-starter with strong work ethics and skills in time management, client relationship and ability to adapt and learn new things quickly.

•Excellent analytical skills, verbal, and written skills with ability to work in a team as well as individually in fast paced, dynamic team environment.

Technical Skills

Testing Tools

HP Quality Center/ALM

UFT

Defect and Configuration

HP Quality Center, JIRA

Management Tools

Desktop Operating Systems

Windows OS

Web Browsers

Firefox, Internet Explorer, Chrome, Safari

Scripting Languages

VB Script

Web Technologies

HTML, CSS, XML

Databases

MS SQL Server

Work Experience

Client: National Bank of Canada, Toronto Dec 2016 – current

Project: Mortgage Application

Role: QA Analyst

The Mortgage Application Online system developed on a Multi- tier architecture. It helps managers to improve customer satisfaction and service by offering customized mortgage solutions.

Responsibilities:

Detailed Review of Requirement Specifications (BRD), Technical documents and Change Requests to arrive at a clear understanding of System Functionality and Test Deliverables.

•Involved in Designing Master Test plan and Strategies outlining testing assumptions, risks & mitigation, Test Matrices, Exit Criteria, environment requirements, and backend testing.

•Engaged in Impact Analysis of the system for any change / enhancement in the existing one.

•Designed test cases and established Traceability Matrix with requirements for 100% Coverage.

•Actively participated/contributed to Peer Review of test design, documentation and analysis.

•Executed manual test cases from Quality center test lab to perform Black box testing (Regression, Functional, Integration, Sanity, End to end, UI and Ad-hoc/Exploratory Testing).

•Tested the Relational Databases to validate the data using SQL queries.

•Helped facilitate automated testing using QuickTest Professional (QTP) for Regression testing.

•Logged defects (with priority/severity) in Quality Center, retested the fixed bugs to validate the fixes and communicated the Test Progress Report to Team Lead / Project Manager.

•Participated in UAT / Demo in collaboration with business users to confirm release readiness

•Maintained/documented Test Artifacts/Testware (Methodology/Script /Data/environment /tools)

•In absence of QA Lead, represented the QA team in all cross functional meetings, defect triage meeting and also helped other team members as and when required.

•Analyzed defect matrices to find out the root cause of the bugs, in collaboration with development team, to improve the quality of the software and to evolve better testing practices.

•Escalated issues to higher authorities for resolution as and when necessary to meet deadlines

Environment: Java, Oracle, Siebel CRM, HP QTP and HP ALM / QC

Client: Meridian Credit Union, Toronto Jun 2016 – Nov 2016

Role: Quality Analyst

Project: Online Banking and Mastercard Application

One of Meridian Credit Union’s online banking services is online banking and Mastercard Application. Through online banking customers can send money to, and receive money from anyone with a Canadian bank account, quickly and securely.

Responsibilities:

•Involved in Functional and Regression Testing.

•Responsible for Smoke testing each build and a detailed testing in the Test environment and Pre-Production environments and certifying the Production deployment.

•Involved in writing and implementing the Test Plan, Test Cases, Test Procedures, Test Sets using design document and functional specs.

•Used Quality Center for requirement management, planning, execution, defects tracking and reporting.

•Logged, maintained & tracked defects, assigned type & severity levels, regressed scripts to assign status to defects, configure Quality Center to auto-notify developers.

•Designed and created test plans, test specifications and test cases for the QA department.

•Experienced in using SQL Commands.

Environment: Windows, Java, HPQC, SQL server

Client: ICICI Bank, India Mar 2015 – Feb 2016

Project: Online Banking Application - Enhancement

Role: QA Analyst

NRI Banking for Middle East Customers – Online Banking application required enhancements to the services provided to the bank customers to manage their accounts, money transfer, investments, home loans and insurance.

Responsibilities:

•Analyzed the Business Requirements and Functional Requirements.

•Accountable for testing the application with Manual and Automated strategies.

•Created Test Plan and Test Case templates for testing the entire application.

•Experience with Branch banking-sales, services, retail and commercial banking.

•Involved in Planning, Execution and Bug Tracking using Quality Center.

•Defect Logging, Tracking and Reporting using Mercury Quality Center.

•Responsible for performing Functional and Integration testing.

•Implemented Defect Management and worked with all the four modules of Quality Center.

•Used Quality Center for requirements management, planning, scheduling, running tests, issue management and project status analysis.

•Analysis of application related issues logged by clients and Re-test the functionality on receiving the fixes from Development Team in Quality Center.

•Created automated scripts for Regression Testing using QTP.

•Involved in Capturing Events and Played Back Scripts using QTP.

•Familiarity with Cards processing and advance card management system offered by TSYS

•Participate in data gathering and identifying the gaps in new developments.

Environment: Quality Center, Quick Test Professional, Lotus Notes, .NET, Java, Java Script, HTML, XML, Oracle, SQL, MS Office

Education:

• Bachelor of Commerce

References will be available on request

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